Xiaomi Air 2 SE wireless headphones have become popular due to the balance of price, sound quality and battery life. However, even in such devices, there are periodic failures: one earphone stops working, the sound is interrupted, or the gadget refuses to connect to the phone. In 80% of cases, the problem is solved by a simple reboot - but how to do this correctly if the instructions are not clear?
In this article, we will discuss all the current ways to reboot Xiaomi Air 2 SE, including soft reset, hard reboot and recovery through the Mi Home app. You will also learn how to distinguish between freeze and hardware failure, and what to do if the headphones do not respond to buttons.
Why Xiaomi Air 2 SE Headphones Need to Be Rebooted
Rebooting is not just about turning off and on. TWS-headphones (True Wireless Stereo) it resets temporary data in the memory of the device, including:
- π Bluetooth connection cache β if the headphones βcanβt seeβ the phone or connect with a delay.
- π΅ Sound profiles β when one earphone is quieter than another or the sound is distorted.
- π Battery data β if the charge indicator shows incorrect values (for example, 100% with a discharged battery).
- π± Synchronization errors β when left and right headphones are not synchronized with each other.
According to service center statistics, 65% of Xiaomi Air 2 SE problem calls are solved by software reboot without replacing components, but it is important to understand the difference between soft reset (saves settings) and hard reset (returns to factory parameters).
Method 1: Soft reboot (without resetting settings)
This is the most gentle method, which does not remove paired devices or reset the sound settings, suitable if the headphones respond to buttons, but work unstable.
- Place both headphones in the charging case and close the lid.
- Wait 10 seconds β the headphones should go out.
- Open the case cover and hold the button on the back of the case for 15 seconds (until the white indicator flashes).
- Get the headphones out of the case β they will automatically reboot and be ready to connect.
If the problem persists, try an alternative method:
- Put the headphones on your ears.
- Press and hold the touchpad on both headphones simultaneously for 8-10 seconds until you hear the beep.
- Place the headphones back in the case for 5 seconds, then pull out.
Check the charge of the case (at least 20%|Make sure the headphones are clean (no moisture/dust in the contacts)|Turn off Bluetooth on your phone before restarting|Use the original charging cable-->
β οΈ Note: If after a soft reboot headphones Xiaomi Air 2 SE They give you an error of 1002 (a flashing red light) and it indicates that the battery is malfunctioning, and then you need to be diagnosed at the service center.
Method 2: Hard reset (to factory settings)
This method erases all stored data, including the list of paired devices, and use it if:
- π The headphones do not connect to any device.
- π The sound is missing from both headphones.
- π± Mi Home app does not recognize gadget.
Hard-dumping instructions:
- Place both headphones in the charging case and close the lid.
- Connect the case to the power source (the red charging indicator will light up).
- Press and hold the button on the back of the case for 30 seconds.
- The indicator on the case will flash red and white β this is a signal of a successful reset.
- Get the headphones out of the case β they will automatically restart and will be ready for a new setup.
After a hard reset, the Xiaomi Air 2 SE headphones will return to the factory settings.
- π² Re-pair them with the phone through Settings β Bluetooth.
- π Set up sound uniformity (left/right headphone balance).
- π Check the charge level in the Mi Home app.
What to do if the button on the case does not work?
Method 3: Reboot via the Mi Home app
The official Mi Home app allows you to manage the settings of Xiaomi Air 2 SE, including diagnostics and reboot. This method is useful if the headphones connect to the phone but work incorrectly.
Step-by-step:
- Open the Mi Home app and go to Devices β Xiaomi Air 2 SE headphones.
- Press on. βοΈ Settings (cog in the upper right corner).
- Select Firmware Update (if available) or Reset Settings.
- Confirm the action and wait for the process to be completed (up to 2 minutes).
If the app does not have a reset button, upgrade to the latest version of Mi Home or use an alternative method:
- π± Open Bluetooth settings on your phone.
- π Find Xiaomi Air 2 SE in the list of devices and click on βοΈ (Settings).
- ποΈ Select Forget the device, then pair the headphones again.
β οΈ Warning: After being reset via Mi Home, the headphones may temporarily appear in the Bluetooth list as LE-Audio Device.This is normal - just connect to them as a new device.
1. Remove the app cache in the phone settings.
2. Reinstall Mi Home.
3. Connect to headphones via another phone (e.g. on iOS).-->
Table: Error codes Xiaomi Air 2 SE and their value
When you reboot or connect, the headphones can emit light or audible error signals, and the following is a transcript of the most common codes:
| Signal. | Description | Decision |
|---|---|---|
| Red indicator flashes 2 times | Low battery charge (<10%) | Charge the case and headphones for at least 30 minutes |
| White indicator flashes 3 times | Error of synchronization between headphones | Perform a hard reset (Method 2) |
| Red + white flash alternately | Firmware failure or hardware malfunction | Update the software via Mi Home or contact the service |
| The sound signal "dee-dee-dee" when connected | The headphones are already paired with another device | Forget the device in Bluetooth settings |
| The indicator doesn't burn at all. | Battery discharged or contact failure | Check the charging cable and clear the contacts in the case |
If your problem isn't listed in the table, try updating your headphone firmware.
- Put the headphones on the phone.
- Open Mi Home and go to the device settings.
- Click the Software Update (if available).
What to do if the headphones do not respond to a reboot
If none of the ways worked and the Xiaomi Air 2 SE still doesn't work, the problem could be hardware.
- π Charging case: Connect it to another cable or power source. If the indicator does not light up, the case is faulty.
- π§ Headphone contacts: Clean them with a cotton swab dipped in alcohol (do not use metal objects!).
- π± Compatibility: Make sure your phone supports Bluetooth 5.0+ (The headphones may not work with older versions).
- π Battery: If the headphones are discharged in 10-15 minutes, the battery is worn out (average service life is 2-3 years).
If you suspect a hardware breakdown, don't try to disassemble the headphones yourself, which will lead to a loss of warranty. Contact a Xiaomi authorized service center with a check or warranty card.
- Replacement of the battery - from 1,500 β½.
- Repair of control board - from 2 000 β½.
- Replacement of the speaker - from 1,800 β½.
π‘
Before contacting the service, check whether the warranty period has expired (usually 12 months from the date of purchase). If the headphones are purchased on AliExpress or in unofficial stores, the warranty may not be valid in Russia.
How to avoid problems with Xiaomi Air 2 SE in the future
To minimize the risk of failure, follow these guidelines:
- π Charging: Use only the original cable and power adapter. Avoid full battery discharge (charge at 20-30% charge).
- π‘οΈ Temperature: Do not leave headphones in direct sunlight or near heat sources (e.g. on the dashboard of a car).
- π§ Moisture: Despite the claimed protection IPX4, Don't use your headphones in the rain or in the shower. After sweating, wipe them with a dry napkin.
- π± Updates: Check for firmware updates in the Mi Home app regularly.
- π§Ή Clean: Clean the speaker grid and case contacts with a soft brush at least 1 time per month.
Itβs also worth turning off automatic headphone connectivity in Bluetooth settings if youβre using them with multiple devices, which will prevent conflicts when switching between your phone and laptop.
π‘
To extend the battery life every 3 months, perform a full discharge-charging cycle: discharge the headphones to 0%, then charge to 100% without interruption.