How to reboot the Xiaomi Amazfit watch: everything from a soft reboot to a complete reset

Smart watches Xiaomi Amazfit — popular fitness trackers with advanced functionality, but even they sometimes fail: freeze, do not respond to touch or stop synchronizing with the smartphone. In 80% of cases, the problem solves a simple reboot, but not all users know how to do it correctly without the risk of damaging the device.

In this article, we will look at all the possible ways to reboot for different Amazfit models (from Bip U to GTR 4), including software methods via menus, hardware button reset and forced reboot when fully freeze, and you will learn when a reboot is really necessary and when it is better to do without it, so as not to lose important data.

Special attention will be paid to hidden recovery functions, which the manufacturer does not advertise in the official documentation, but which can save the watch in case of critical firmware errors. All instructions are tested on current versions of the software (2026) and are suitable for most models of the line.

When do I need to restart the Amazfit watch?

Rebooting is not a panacea, but it helps in most typical situations:

• 🔄 The watch is getting stuck and does not respond to touches or buttons (screens remain black or frozen").
• 📱 Problems syncing with your smartphone via the Zepp app (formerly Mi Fit).
• 🔋 Fast battery discharge or incorrect display of charge level (for example, 100% immediately drops to 20%).
• 📶 Loss of communication with GPS errors in pulse measurement (data jumped or missing).
• 🔄 After updating the firmware, the clock works unstable (spontaneous reboots, lags).

However, rebooting will not help if:

• 💧 The watch is in the water (drying and contact diagnosis are required).
• 🔋 The battery is completely discharged and does not charge (replacement of the battery is required).
• 🛠️ Screen or body damaged (mechanical breakdowns are not fixed by software).

⚠️ Note: If the watch stops turning on after a fall or impact, resetting may exacerbate the problem.

Method 1: Soft reboot via the settings menu

The safest method that doesn't delete user data is suitable for all Amazfit models, as long as the screen responds to touch.

Instructions:

1. Swipe your finger from the bottom up the screen to open the Quick Access menu.
2. Find the icon. ⚙️ Settings (or Settings) and tap it.
3. Scroll down and select System → Reboot (or System → Reboot).
4. Confirm the action by pressing OK.

The clock will turn off and automatically turn on after 10-20 seconds, which is similar to rebooting a smartphone and does not affect the stored data (steps, training, settings).

Turn off the watch from charging.

Make sure the charge level is > 20%

Close the Zepp app on your smartphone

Do not press buttons during reboot-->

Method 2: Forced button reboot (Hard Reboot)

If the screen doesn't respond to touch, but the watch still shows signs of life (vibrates, buttons are illuminated), use hardware reset. The method works on all models, but the combinations of buttons are different:

If you successfully reset the watch vibrates, the screen goes out, and then the Amazfit logo appears. If that doesn't happen, try again or check the battery.

⚠️ Attention: On models GTR 4 and GTS 4 Holding the buttons for more than 20 seconds can trigger the recovery mode, in which case release the buttons immediately after the vibration.

Method 3: Reset via the Zepp app (formerly Mi Fit)

If the watch syncs to your smartphone but is not running smoothly, try rebooting it remotely via the official app, a method that is suitable for fixing synchronization errors or firmware failures.

Step-by-step:

1. Open the Zepp app on your smartphone.
2. Go to the Profile section → Choose your watch.
3. Slap the icon. ⚙️ Settings of the device.
4. Scroll down and select Reboot the device.
5. Confirm the action in the pop-up window.

The advantage of this method is to keep the connection between the watch and the smartphone during the restart, but if the problem is related to the application itself (for example, a Zepp server error), this method may not work.

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Before you reboot remotely, upgrade the Zepp app to the latest version in Google Play or App Store – this eliminates most sync errors.

Method 4: Full reset (Factory Reset)

The last measure, a hard reset, is used if the watch malfunctions after a firmware update or does not respond to other reboot methods, which deletes all data (training, settings, accounts), returning the device to a factory state.

How to reset:

1. On the watch, go to Settings → System → Settings → System → Factory Reset.
2. Enter. PIN-code (if installed).
3. Confirm the action by choosing Delete Everything.

For models with physical buttons (e.g., GTR 2), an alternative method is:

1. Turn off the clock (hold the power button for 5 seconds → select Turn off).
2. Hold the power button + top button for 10 seconds until the recovery menu appears.
3. In the menu, select Wipe Data (data erasure) using volume buttons, confirm with the power button.

⚠️ Warning: After a full reset, the Amazfit watch will require re-association with your Zepp account.Make sure you remember your login and password!

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A complete reset eliminates 90% of software errors, but should only be used as a last resort – after it you will have to adjust the clock again.

Method 5: Reboot through the charger

If the watch is completely discharged or does not respond to buttons, sometimes the charging cycle helps, this method simulates a “cold” reboot, resetting temporary power controller errors.

What to do:

1. Connect the watch to the original charger.
2. Leave on charging for at least 30 minutes (even if the indicator does not burn).
3. Turn off the charging, hold the power button for 15 seconds.
4. Connect charging again - the clock should start loading.

This method often saves you if the Amazfit watch does not turn on after a deep discharge, but if the battery is completely degraded (swelled or does not hold charge), it will need to be replaced.

Frequent Mistakes and How to Avoid Them

The wrong actions when rebooting can make the problem worse, and consider common user errors:

• ⚡ Interrupting process: If the watch has started to reboot, do not turn it off from charging or press buttons.
• 🔄 Frequent resets: Regular reboots (more often 1 time per week) for no reason shorten the life of flash memory.
• 📱 Ignoring Updates: If the clock is glitzy after an update, first check the relevance of the firmware in the Zepp app, and only then do a reset.
• 💦 Reboot Wet Watch: If the device has come into contact with water, first dry it in rice or silica gel for 24 hours.

Another common problem is the endless loading (the watch hangs on the Amazfit logo).

1. Hold the power button for 20 seconds to force shutdown.
2. Connect the watch to charging and re-energize.
3. If it doesn’t work, do a full reset (see Method 4).

FAQ: Answers to popular questions