How to untie Xiaomi fitness bracelet from the phone without the phone itself: the complete guide

Why Xiaomi Bracelet Can Stay Tethered to Old Phone and What to Do About It

The situation when the Xiaomi Mi Band or Xiaomi Smart Band fitness bracelet remains tied to an old smartphone and access to it is no longer familiar to many users. The reasons are diverse: selling the phone, its breakdown, loss or even the banal desire to transfer the bracelet to another person. The problem is complicated by the fact that the official Mi Fitness app (formerly Mi Fit) requires confirmation through an old account, and without the phone, this process seems impossible.

But there are legal and non-obvious ways to untie the wristband from the phone without the device itself, from resetting your account through the web to manipulating the tracker itself. In this article, we’ll look at all the methods that work, including those that aren’t described in Xiaomi’s official documentation. Importantly, some actions can lead to loss of training statistics and health data, so assess the risks in advance.

If you encounter errors like, "Device is already linked to another account" or "Can't connect: check your Bluetooth settings," don't rush to reset the bracelet to factory settings. Let's start with the easiest and safest ways.

Method 1: Uncoupling through the web version of Mi Account (works for Xiaomi accounts)

The most reliable method is to use the Mi Account web interface if you have access to the mail or phone number associated with your account, which does not require physical access to the old phone and saves the data history (if you set up the right settings).

Instructions:

• 🌐 Go to account.xiaomi.com and log in to the same account that the bracelet is linked to.
• 🔍 Select the Devices section (or Mi Cloud) from the menu. → Devices in the old version).
• 📱 Find your fitness bracelet on the list (the name will include a model, such as the Mi Smart Band 7).
• ❌ Click on the basket icon or Remove the device button and confirm the action.

After that, the bracelet will be untied from the account, and you can link it to the new phone through the Mi Fitness app. If the device does not appear in the list, try updating the page or using a different browser (we recommend Chrome or Firefox).

⚠️ Note: If you have two-factor authentication enabled (2FA), A code may be required to enter SMS Without access to an old phone, it will be more difficult to restore an account - you will need to contact Xiaomi support.

Method 2: Reset the bracelet through a physical button (for touch screen models)

If you lose access to your Xiaomi account and the bracelet has a touch screen (such as the Mi Band 5/6/7/8 or Xiaomi Band 8 Pro), you can perform a hardware reset right on the device, which removes all data from the bracelet, but breaks the binding to the account.

Step-by-step:

1. Charge the bracelet to at least 50% (to avoid failure during reset).
2. Go to the bracelet menu by swiping your finger up the screen (for Mi Band 7/8) or clicking the touch button (for Mi Band 5/6).
3. Find the Settings section (cog icon) → Additional → Resetting.
4. Confirm the action by selecting Yes (some models will require 3 seconds to hold the screen).

Once reset, the bracelet will reset and be ready for a new binding. If the Reset option is not on the menu, try an alternative method:

The alternative method for the Mi Band 5/6 is:


1. On the main screen of the bracelet, swipe to the right 5 times in a row.




2. On the 6th swipe, hold your finger on the screen for 10 seconds.




3. the reset menu will appear - confirm the action.

⚠️ Note: On Mi Band 4 and older models, the hardware reset may not break the account binding, in which case you will need to combine methods (see Method 4).

Method 3: Using the Mi Fitness app on another phone (bypassing the binding)

If you have access to any other smartphone (not even yours), you can try to “cheat” the system by temporarily tying the bracelet to a new account and then untiing it. This method works if the old phone is not available, but you remember the username / password from Mi Account.

Algorithm of action:

• 📱 Install the Mi Fitness app on any smartphone (Android/iOS).
• 🔑 Sign in with the same account to which the bracelet is linked.
• 🔄 Turn on Bluetooth and try to connect the bracelet. If the error "Device is already tethered", click Unplug (if the option is available).
• 🔄 If the undressing does not work, go to Profile → My devices, find the bracelet and remove it manually.

After that, the bracelet will be free to be tied to the new phone, and if this method does not work, move on to more radical methods (see below).

💡

If you don't have access to another phone, use an Android emulator (like BlueStacks) on your PC. Install Mi Fitness via Google Play and repeat the steps.

Method 4: Resetting through ADB-Teams (for advanced users)

This method is suitable if the bracelet is not untied through the web interface, and the touch screen does not respond to commands. ADB And a little technical skill.

Instructions for Windows/macOS/Linux:

1. Download and install Platform Tools (includes adb).
2. Connect the bracelet to your computer through a special cable (for the Mi Band you need an adapter from USB-A to the contacts of the bracelet).
3. Open the command line (cmd or terminal) and type:

adb devices


adb shell




am start -n com.xiaomi.wearable/.app.account.AccountUnbindActivity

If the command is successful, the bracelet will be detached from the account.For Mi Band 7/8 models, an additional command may be required:

am broadcast -a com.xiaomi.wearable.UNBIND_DEVICE

⚠️ Attention: Misuse of the right ADB If you're not sure what you're doing, you should go to the service center.

Method 5: Calling for Xiaomi Support (Official Method)

If all previous methods have failed, the last option is to contact Xiaomi, which is the longest (the answer can come in 3-7 days), but sometimes it only helps to break the binding without risking damage to the device.

How to make a request correctly:

• 📧 Write in English or Chinese (answer quickly) to: service.global@xiaomi.com.
• 🆔 Specify the serial number of the bracelet (located on the box or under the cover of the device).
• 📄 Attach photos/screenshots of errors (e.g., "The device is already tethered").
• 🔐 Confirm ownership (checks, warranty card).

Example of the request text:

Subject: Unbind Mi Smart Band 7 from old account



Dear Xiaomi Support Team,





I lost access to my old phone and cannot unbind my Mi Smart Band 7 (S/N: [your serial number]]) Please help me remove the device from the account [insert email or account phone number]].





Attached: photos of the error and proof of purchase.





Best regards,




[Your Name]

In most cases, support is good, especially if you provide proof of purchase, but on free accounts (without mailing them), the odds are lower.

💡

Official support is the only way to untie the bracelet if you don’t have access to either your old phone or your Xiaomi account.

Table of methods compatibility with Xiaomi bracelet models

Frequent Mistakes and How to Avoid Them

When untied, users often face typical preventable problems, and these are the most common:

• 🔋 Battery discharge: If the bracelet runs out during reset, it may freeze.Always charge it to 50%+.
• 📶 Unstable Connection: When resetting via Mi Fitness, make sure Bluetooth and internet are running smoothly.
• 🔒 Two-factor authentication: If 2FA It is turned on, but no access to the old phone, restore backup codes via Google Authenticator or email.
• 📦 Xiaomi account deletion: Do not delete the account to which the bracelet is tied - this will lock the device forever.

If the bracelet fails to turn on after resetting or if it gives a “No Service” error, try:

1. Connect it to charging for 10-15 minutes.
2. Press and hold the touch button for 20 seconds (forced reboot).
3. Update the firmware through Mi Fitness after successful binding.

FAQ: Answers to popular questions