How to untie the Xiaomi bracelet from the account: 5 working ways

Why users want to untie the Xiaomi bracelet and when it is necessary

Xiaomi Mi Band fitness bracelets (including Mi Smart Band 7/8 Pro, Mi Band 6 and earlier versions) are tightly tied to a user's account through the Mi Fitness app (formerly Mi Fit), which provides synchronization of step, sleep and pulse data, but sometimes becomes a problem. For example, when selling a wristband, a new owner will not be able to use it until the device is untied from the old account.

Reset before sale or transfer (the bracelet remains tied to your profile even after resetting the settings on the device itself);

Change your phone or account (if you have switched to a new number or email and the bracelet is still synced with the old one)

Synchronization errors (the application stops seeing the bracelet, although it is connected via Bluetooth);

Loss of access to the account (forgot the password, lost access to the associated phone number).

It’s important to understand that simply removing the bracelet from the list of devices in the app is not the same as completely uncoupling. Most of the time, you need to physically reset the device through a button combination or a special menu, and then delete it from your Xiaomi account.

Sales/transfers to another person|Changes in Xiaomi account|Elimination of synchronization errors|Other causes-->

Method 1: Standard uncoupling through the Mi Fitness application

This is the safest and most recommended method if you have access to the app and the bracelet itself on hand.Suitable for all Mi Band models (including the Mi Band 8 and Mi Smart Band 7 Pro).

Instructions:

  • πŸ“± Open the Mi Fitness app on your smartphone (if not, download it from Google Play or the App Store).
  • πŸ”„ Go to the Profile section β†’ My devices (or devices in the lower menu).
  • πŸ“Œ Find your bracelet in the list and tap it.
  • πŸ—‘οΈ Select the option to Remove the device (or Untie in older versions of the application).
  • βœ… Confirm the action – the bracelet will be removed from your account.

After that, the device will automatically reset (the download animation will appear on the bracelet screen), now it can be linked to a new account. If the bracelet does not reset, proceed to manual reset.

⚠️ Warning: If the bracelet still appears in the list of devices after removal, close the app, clear the cache (Phone Settings) β†’ Annexes β†’ Mi Fitness β†’ Memory. β†’ Clean the cache and try again.

Bracelet charge over 50%|Bracelet connected to phone via Bluetooth|Mi Fitness app updated to latest version|Remember the password from Xiaomi account-->

Method 2: Manual reset of Xiaomi bracelet (hard reset)

If the standard uncoupling didn't work or you don't have access to the app, you can reset the bracelet to factory settings right off the device, which is a method that works for all models, but the button combinations vary by generation.

The overall scheme of action:

  1. Disconnect the bracelet from the strap (if the model supports a removable module).
  2. Find the touch button (Mi Band 6/7/8) or the physical button (Mi Band 5 and older) on the back of the device.
  3. Perform the combination for your model (see table below).
  4. Wait for the Mi logo bracelet to appear on the screen - this is a signal of a successful reset.
Model braceletReset combinationNotes
Mi Band 8 / 8 ProPress the touch button for 10-15 seconds until the vibration and logo appear.Reset will be on the screen.
Mi Band 7 / 7 Pro5 Quick Presses on the Touch Button in a Consecutive WayAfter 5 pressing, hold your finger until vibration.
Mi Band 6Press the touch button for 20 seconds.The screen will go out, then the logo will appear.
Mi Band 5Hold the physical button for 10 secondsVibration will confirm the reset
Mi Band 4 and older15-time pressing of the physical button at intervals of 1 secondHold the last click until reset.

If the bracelet is still linked to the old account after the reset, it is not removed from the Mi Cloud, in which case it will need to be uncoupled through the web version of the account.

What to do if the bracelet is not reset?
If after multiple attempts the bracelet does not reset: 1. Put it on charge for 30 minutes (the discharged device may not respond to commands). 2. Try to reset from another phone (sometimes changing the Bluetooth module helps). 3. For the Mi Band 4/5 you can use the Mi Band Tools app (available on Uptodown), where there is a forced reset option.

Method 3: Uncoupling through the web version of the Xiaomi account

If the bracelet is already sold or physically unavailable but still linked to your account, you can delete it via Mi Cloud, which works even without the device itself.

Step-by-step:

  1. Go to the Mi Account website and log in.
  2. In the menu, select Devices β†’ Device management.
  3. Find your bracelet (may appear as Mi Band X or MIBAND) on the list.
  4. Click on the three dots next to the device and select Remove.
  5. Confirm the action via SMS or email (if two-factor authentication is enabled).

After that, the bracelet will be completely untethered from your account and ready to be linked to a new one. Please note that if a device is stolen or lost, this method will not block it for the new owner - it will only remove the link to your profile.

⚠️ Note: In some regions (e.g. China), the web version of Mi Cloud may not display wearables.

Method 4: Use of third-party applications (for power users)

If standard methods don’t work, you can use third-party utilities like Mi Band Tools or Notify & Fitness for Mi Band, which allow you to control the bracelet without official software from Xiaomi, but you need to be careful.

Instructions for Mi Band Tools:

  • πŸ“₯ Install the app from a trusted source (not from the Play Market – it’s an outdated version).
  • πŸ”— Connect the bracelet to the application via Bluetooth.
  • πŸ”§ Go to the Tools section β†’ Factory Reset.
  • βš™οΈ Confirm the reset - the bracelet will reset.
  • πŸ—‘οΈ Return to Mi Fitness and remove the device from the list.

The advantage of this method is the ability to reset the bracelet even if it is not specified in the official application.

  • 🚨 The application may contain advertising or request unnecessary permissions.
  • πŸ”„ Some bracelet functions may not work properly after a third-party reset.
  • πŸ“΅ Xiaomi does not guarantee support for devices dropped through unofficial tools.

πŸ’‘

Before using Mi Band Tools, disable the official Mi Fitness app in your phone settings (Settings β†’ Applications β†’ Mi Fitness β†’ Stop).

Method 5: Radical-method – reset via ADB (for advanced)

This method is only suitable if the bracelet does not respond to any commands and other methods have not worked, requires a PC, a cable to connect the bracelet (usually a USB-Type-C or special connector), and knowledge of working with ADB (Android Debug Bridge).

Algorithm of action:

  1. Download and install Platform Tools (includes adb).
  2. Connect the bracelet to the PC via cable (for the Mi Band 7/8, an adapter may be required).
  3. Open the command line (Win + R β†’ cmd) and type: Adb devices Make sure the bracelet is identified in the list.
  4. Reset command: Adb shell am start -a android.intent.action.MASTER_CLEAR
  5. Wait for the device to restart (it can take up to 5 minutes).

This method is not officially supported by Xiaomi and can result in loss of warranty or irreversible errors. Use it only if other options are exhausted.

⚠️ Note: On some models (Mi Band 6 and later) Xiaomi has disabled access to the device. ADB And that would require rationing of contacts to access service mode, which is the level of repair shops.

πŸ’‘

A reset via ADB is a last resort, and 90% of the time, a combination of standard methods (an app + manual reset) is sufficient.

Frequent mistakes and their solutions

Even when you follow the instructions, users have problems, and we'll look at the most common ones.

Mistake.Possible causeDecision
The bracelet does not reset after 10+ attempts.A discharged battery or damaged firmwarePut on a charge for 1-2 hours, then repeat the reset.
App doesn't see bracelet after resetBluetooth conflict or app cacheClear the Mi Fitness cache and reboot the phone
On the screen of the bracelet Error burnsFailed firmware updateTry to reflash through Mi Band Tools or contact the service
The bracelet is tied to someone else’s account (after purchasing used)The previous owner did not untie the deviceContact the seller or use the web method (if you know the account details)

If the bracelet shows an error in the application Cannot unbind, it means that the device is still tied to another account.

  1. Ask the previous owner to remove the bracelet from your Mi Cloud.
  2. If you cannot contact us, contact Xiaomi with proof of purchase (check, photo box).
  3. For models Mi Band 7 Pro and newer may require a certificate of ownership (issued when purchased in official stores).
Can I untie the Xiaomi bracelet without a phone?
Yes, but only if you have access to the web version of Mi Account, which allows you to remove the device from the list, and if you don't, you'll need to reset the bracelet (see Method 2), but you still need a phone to link to the new account.
What to do if you forget your Xiaomi account password?
Restore access through the recovery form. If the phone number is tied, the password will come to SMS. If the number is lost, you will need a support request with confirmation of the purchase of the device (for example, by check).
After the bracelet is reset, it doesn't turn on.
The battery probably ran out during the reset, put the bracelet on charge for 2-3 hours (even if the indicator does not burn), if it does not react after that, there may be a hardware malfunction (for example, a damaged battery or power controller).
Can you tie a Xiaomi bracelet to two phones at the same time?
Officially, no. The bracelet syncs to only one Xiaomi account, but you can use informal apps like Mi Band Master to duplicate notifications across multiple devices (but health data will only be stored in one profile).
How to check if the bracelet is untied from the old account?
Connect the bracelet to your phone via Mi Fitness and try to link it to your new account, and if it's error-free, the device is free, and you can also go to Mi Cloud and check the list of devices.