Modern wearables have become an integral part of the digital ecosystem, but sometimes it becomes necessary to break the connection between the device and the smartphone.Switching off Xiaomi watches may be necessary when selling the gadget, transferring it to another user, or simply to eliminate software failures in the work of the tracker.Incorrect execution of this procedure often leads to the fact that the device remains locked for the new owner or stops correctly synchronizing data.
The detachment process is not limited to simply turning off Bluetooth on your phone, as the smartwatch retains its binding at the account level in the cloud service. Ignoring the correct algorithm of actions can cause errors when re-pairing or make it impossible to log into a new user's profile. In this article, we will discuss in detail all the steps of safely disabling a device through the official Mi Fitness and Zepp Life apps.
It is important to understand that there is a difference between a temporary disconnection of the connection and a complete reset to factory settings. If you plan to sell or give it, a complete data reset is a mandatory step, which deletes all your personal information, including your training history and medical indicators. Below we will look at the safe ways to perform these operations for various models of wearable electronics.
Preparation for disconnection of the device
Before starting the procedure, you need to perform a number of preparatory actions that will ensure the safety of your data and the stability of the system. First of all, make sure that on both devices - both on a smartphone and on a watch - the battery charge is at least 30-40%.
The second important step is forced data synchronization, so open the app you're managing your clock through and wait for the full stats to be updated, which ensures that all of your steps and other metrics are stored in the cloud or local memory of your phone before deleting your device profile.
☑️ Preparation for uncoupling
Also, you should prepare your Xiaomi Account or Google Account to which the device is linked. In some cases, the security system may request proof of identity or re-entry to the profile to authorize the action to delete the device. If you forget the password, it is better to restore access in advance so as not to interrupt the process halfway.
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Take screenshots of important settings or dials before resetting if you plan to return the watch to yourself in the future – this will save time for reconfiguration.
Disconnection through the Mi Fitness app
For most modern models, such as the Xiaomi Watch S1, Redmi Watch 3 or newer versions of the Mi Band bracelets, the Mi Fitness app is the main management tool. The unbundling process here is standardized, but requires careful choice of menu items. Open the app on your smartphone and go to the Profile or Device tab, which is usually located in the lower right corner of the screen.
From the list of connected gadgets, select the device you want, you need to find the device settings or gear icon, scroll down to the bottom of the list of options where the red Unlink or Unlink button is located, and the system will issue a warning that all data will be deleted from the clock, but will remain in the application if you do not decide to delete it from there.
- 📱 Click on your device icon in the main menu of the app.
- ⚙️ Go to the settings section (cogs) and select "Untie».
- 🗑️ Confirm the action in the pop-up window and wait for the process to be completed.
Once confirmed, the watch will automatically reboot and return to factory settings. the Bluetooth connection will be severed and the device will go into standby pairing mode with the new phone.If this does not happen and the watch continues to show the old interface, you may need to manually reset through the menu of the gadget itself.
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Uncoupling through the app is the only way to ensure that the watch resets factory settings and is ready for a new one without errors.
Removing the binding in the Zepp Life app
Older fitness bracelet and watch models, such as the Mi Band 4, 5, 6 or Amazfit Bip, are often controlled through the Zepp Life app (formerly known as Mi Fit).The interface here is slightly different, and the logic of action may not be obvious to the beginner.
In the "My Devices" section, select the hardware you want, and in the menu that opens, scroll down to the very end, and you'll find the "Unlink" option, and it's important not to confuse it with the "Delete Device" button, which can simply remove the gadget from the visibility list, but not break the server-level communication.
⚠️ Warning: After detachment in the Zepp Life app, be sure to check the Bluetooth list on your phone.If the device is left there as "Saved," manually remove it, otherwise it may try to automatically connect again.
If the standard procedure doesn’t work and the app writes a network or timeout error, try the following method: Go to your smartphone’s Bluetooth settings, find your watch (e.g. Mi Smart Band 6) in the device list, and click “Forget the device” or “Cancel pairing.” Only then return to the app for the final deletion of your profile.
Some firmware versions may require you to enter a confirmation code that will appear on the watch screen, a security measure that prevents unauthorized users from accidentally removing the device from the unlocked phone.
Resetting settings through the menu of the watch itself
There are times when a smartphone is lost, broken, or simply unavailable, and you need to turn off the watch, in which case you can perform a full reset directly through the interface of the wearable gadget, a method that is universal for models with a full screen and operating system, such as the Xiaomi Watch or Redmi Watch.
Unlock the watch screen and find the Settings app (usually the gear icon). In the settings menu, look for System or About. Inside, you'll find Reset or Factory Reset. The system will alert you that all data, including downloaded dials and maps, will be permanently deleted.
Settings → System → Reset → Factory ResetFor budget models without touch controls or with a monochrome screen (some versions of the Mi Band), the procedure may be different. Often you need to press the touch button for a few seconds before the menu appears, where you need to select an exit icon or cross, and then confirm the reset. In rare cases, you need to press the button five times for a few seconds.
What to do if the menu does not respond?
Uncoupling via Bluetooth smartphone settings
Many users mistakenly believe that removing a device from the Bluetooth list on a phone is tantamount to completely shutting down.In fact, this action only breaks the current connection, but does not remove the link in the account. The watch will remain locked in your profile, and when you try to connect them to another phone, you will experience a “Device is busy” error.
However, deleting Bluetooth is necessary as an auxiliary step: Go to Settings → Bluetooth on your Android or iOS device. Find your watch (e.g. Mi Smart Band 7) in the list. Click on the information icon (i) or gear next to the name and select "Forget the device."
This procedure is especially useful if you are experiencing synchronization problems. Once removed from Bluetooth and the application, repairing often goes faster and more stable. However, remember: without deleting the profile in the Mi Fit or Zepp application itself, the new user will not be able to fully use the gadget.
| Action. | Impact on data | Opportunity for a new | The Necessity of the Internet |
|---|---|---|---|
| Turning off Bluetooth | Data saved | Reconjugation is required | Not required |
| Removal from Bluetooth | Data saved | Re-binding in the annex is required | Not required |
| Annex decoupling | Resetting clock settings | Fully ready for the new owner | Preferably. |
Solving uncoupling problems
The disconnection process is not always smooth. Users often encounter a situation where the application says “Device failed to untie” or endlessly turns the boot indicator, most often due to an unstable Internet connection, as the Xiaomi server needs to send a command to unlock.
If standard methods don't work, try clearing the app's cache. Go to Phone Settings → Apps → Mi Fitness (or Zepp Life) → Memory and click Clear Cache. Don't confuse it with Clear Data, otherwise you'll have to re-enter your account login and password.
- 📶 Check your Wi-Fi or mobile network connection on your smartphone.
- 🔄 Reboot your smartphone and watch, then try again.
- 🔓 Make sure the device does not include Do Not Disturb mode or energy saving that blocks background processes.
In rare cases, the problem is with an outdated version of the app: Go to Google Play or the App Store and check for updates for Mi Fitness or Zepp Life. Developers regularly release patches that fix device sync and unsetting errors.
⚠️ Note: If you sell a watch and can’t untie it (for example, you forgot your account password), the new owner will not be able to activate it.