Owners of smart activity trackers often face necessary changes in the configuration of their gadgets. This may be due to selling the device, switching to a new smartphone model, or wanting to connect the bracelet to another account. The process of disconnecting the connection between the wearable device and the mobile phone is not always obvious, especially given the constant interface updates in the Mi Fitness and Zepp Life apps. Incorrect disconnection can lead to a problem with re-synchronizing data or locking the device on an old account.
There are several ways to do this, and the specific method you choose depends on your ultimate goal: If you just want to temporarily stop transmitting notifications, just change the settings in the smartphone menu. However, a complete resale or deep reset requires a sequence of actions inside the mobile application. It is important to understand the difference between simply turning off Bluetooth and completely removing the device from the service memory.
In this article, we will take a look at all the nuances of the procedure to avoid common mistakes: you will learn how to properly clear the data cache, perform a full reset to factory settings, and what to do if the bracelet has stopped responding to commands. Correctly disabling ensures that your personal health and training data remains safe and the device is ready for a new life with another owner.
Why you need to completely untie the tracker
Many users underestimate the importance of properly completing a session with a gadget, limiting themselves to simply turning off Bluetooth on the phone. However, the smart bracelet stores unique identifiers and encryption keys tied to a particular account in its memory. If you plan to sell a device or give it away, the new owner simply will not be able to add it to his application while the old binding is active. Xiaomi security system blocks re-registration of the device without first reset.
There are also software glitches where the tracker stops syncing data correctly or shows the wrong time, and in these cases, completely untying and then pairing again often solves the problem, which allows you to clear temporary files and update handshake protocols between the phone and wearable electronics, sometimes the only way to make notifications work after you update the smartphone operating system.
Also, privacy is important. The app's memory stores your activity history, your walking routes, even your resting heart rate, and just throwing the bracelet into your desk drawer leaves that data available to anyone who can access your account or the device itself. A full reset removes all user data directly from the tracker's memory chip.
- 🔄 Preparation of the device for sale or transfer to another person.
- 🛠 Elimination of synchronization errors and interface freezes.
- 🔒 Protection of personal data on health and geolocation.
- 📱 Switching to a new smartphone with a different operating system.
⚠️ Warning: If you just lost contact with the bracelet, don't rush to reset. Often, just reboot your smartphone and turn on Bluetooth again so that the connection is restored automatically without losing history.
Preparing for shutdown: data synchronization
Before you break the connection between devices, it is critical to make sure that all the accumulated data is successfully transferred to the server. The activity tracker continuously records information about steps, sleep phases and heart rate, storing it in internal buffer memory. If you delete the device from the application before synchronization is complete, some of the latest statistics can be irretrievably lost, this is especially true for users who are actively training and monitoring progress.
Open the app you use to control the bracelet (Mi Fitness, Zepp Life or Notify for Mi Band). The home screen usually displays the time of the last sync. Pull the list down for a forced update. Wait until the boot indicator disappears and a message appears about the successful completion of the process. Make sure your smartphone has an active Internet connection as the data is sent to the cloud.
After successfully uploading the data, it is recommended to back up the settings of the application itself, if such a feature is available in your version of the OS. This will allow you to quickly restore the usual configuration of widgets and activity goals after reconnecting. Backup takes only a few minutes, but saves hours of manual configuration in the future.
☑️ Checklist before shutdown
If the device turns off during the untie or reset process, it can lead to a software error that requires complex recovery, charge the bracelet to at least 20-30% to ensure stable operation during the execution of system commands.
Disconnection via Mi Fitness and Zepp Life
The official and most appropriate way to disable the wristband is to use the functionality of the mobile app, which ensures that Xiaomi servers receive a signal to disconnect and the device is correctly removed from the list of trusted gadgets of your account. The procedure is slightly different depending on which application you use, as the Xiaomi ecosystem gradually moves to the new Mi Fitness standard.
In the Zepp Life app (formerly Mi Fit), you need to go to the Profile tab in the lower right corner. Find your bracelet in the device list and click on it. Scroll down to the bottom of the Unbind button. Once you click, the system will ask you to confirm the action. Accept, and the bracelet will automatically reset settings, returning to the "out of the box" state.
Users of the new Mi Fitness app should go to the Device tab at the bottom of the screen. Select your tracker image. In the control menu that opens, you should find Device Settings or scroll down to the Untie button immediately. The process is similar: once confirmed, the bracelet will clear the memory and break the Bluetooth connection.
| Action. | Zepp Life (Mi Fit) | Mi Fitness |
|---|---|---|
| Entrance to the menu | Profile → Selection of device | Device → Selection of tracker |
| Positioning of the button | At the bottom of the list. | In the device settings or at the bottom |
| Name of function | Unbind (Unbind) | Untie. |
| Bracelet reaction | Vibration and discharge | Vibration and discharge |
⚠️ Warning: Don't delete the app from your phone before you've done the undrafting inside it!If you just uninstall the program, the bracelet will remain "locked" on your account and the new owner won't be able to connect it.
Delete the device via Bluetooth settings
Sometimes there are situations where the app is unavailable, the phone is lost or it is not working properly. In such cases, you can try to break the connection at the level of the smartphone operating system. However, it is important to understand that this method does not always lead to a complete reset of the tracker itself, but only forgets it in the phone.
Go to your smartphone’s basic settings and select the Bluetooth section. From the list of available and paired devices, find the name of your bracelet (e.g. Mi Band 6, Mi Smart Band 7). Click on the gear icon next to the name or hold your finger on the device name to call the context menu. Select the option “Forget device” or “Unpair pairing”.
After that, the phone will not see the bracelet, but the tracker itself may remain remnants of the old configuration. If you plan to connect it to the same phone again, this may not be enough, in which case after removal from Bluetooth you need to reset through the menu of the bracelet itself (if this is the function provided by the model), or wait until it itself offers a reset when trying to re-pair.
- 📱 Open Bluetooth settings on your smartphone.
- 🔍 Find your Xiaomi tracker in the list.
- ❌ Click on “Forget the device” or “Cancel pairing».
- 🔄 Reboot Bluetooth on your phone to clear the cache.
It is worth noting that some models of bracelets after the connection breaks through the Bluetooth settings go into the waiting mode of pairing, displaying the QR-A code or a phone icon on the screen, and that's a normal reaction, signaling that you're ready for a new one.
Complete reset of bracelet settings to factory
If the software methods through the application do not work, or the device is frozen, a forced reset is required. In modern models such as the Mi Band 6, 7, 8 and later, this feature is built directly into the menu of the tracker itself, this is the most reliable way to ensure that all data is deleted and returned to the original state.
Wake up the bracelet screen and swipe to find the Settings menu (cog icon). Inside the menu, scroll through the options list to System or immediately find Reset. When you press it, the device will request confirmation, because this action is irreversible. Once confirmed, the bracelet vibrates, the screen will go out, and in a few seconds the device will reboot with factory settings.
Older models that don't have a touch reset menu may need to connect to a charger. Sometimes holding the touch button for 10-15 seconds for a long time will cause a reset, but not always a full reset. In rare cases, it helps to repeatedly turn on and off the screen.
What to do if the reset menu does not respond?
The factory reset removes all unsaved data, reset targets and personalized dials, and after this procedure, the bracelet will look like you just unpacked it in a store, which is the perfect state to transfer the device to another user.
💡
A complete reset via the device menu is the only way to guarantee to clear the memory of the bracelet if the application is not available.
Solution: The bracelet doesn't turn off
Users can encounter various technical difficulties in untiing the app, and one of the most common problems is the “failed to untie” error or the endless rotation of the download indicator in the app, which is often associated with unstable Internet connection or temporary problems on Xiaomi servers, in which case you should not panic and press the button repeatedly.
Try switching from Wi-Fi to mobile or vice versa. Cleaning the app cache also helps. Go to your phone's settings, find the Apps section, select your bracelet app, and click Clear Cache (not to be confused with clearing data unless you want to lose history).
Another common situation is that the bracelet shows up as Online, but it doesn't execute commands, and in this case, it helps to reboot the tracker itself. Put it on charge, wait for it to turn on, and then try to untie. If nothing helps, you can try installing the app on another phone, logging in to your account and try resetting from there.
- 📶 Check the stability of the Internet connection.
- 🧹 Clear the app cache in the settings Android/iOS.
- 🔋 Put the bracelet on the charger to stabilize the work.
- 📲 Try to log in from another device.
⚠️ Note: If the bracelet was purchased from hand and tied to someone else's account, you can't untie it using standard methods.