How to reset Xiaomi AirDots 2 to factory settings: full instruction

Xiaomi AirDots 2 wireless headphones (also known as Mi True Wireless Earbuds 2) have become one of the most popular headphones in the world. TWS-But even this kind of reliable technology sometimes requires factory resets, whether it's connectivity issues, headphone synchronization issues, or sensors that aren't working properly. Unlike smartphones, where the reset is performed through the menu, in headphones Xiaomi procedure is done hardware – using a combination of buttons.

In this article, you will find precise instructions for different scenarios, from a standard reset to solving specific problems (for example, when one earphone does not respond), we will also discuss why the reset may not work the first time and how to avoid typical errors. If you are faced with the fact that AirDots 2 is not determined by the phone, constantly switches off or makes extraneous sounds, this guide will help bring them back to life.

When do I need to reset Xiaomi AirDots 2?

Factory resets are a last resort, but sometimes they are the only ones that help solve hardware or software failures, and here are the main signs that your headphones need to be reset:

• 🔌 The headphones do not connect to the phone, although previously worked stably.
• 🔄 One of the headphones (left or right) is not synchronized with the pair.
• 🎵 The sound is interrupted, distortions or delays appear.
• 🔋 The battery is discharged quickly, although it used to hold the charge longer.
• 📱 AirDots 2 Bluetooth devices are displayed, but no connection is installed.
• 🔊 Touch buttons do not respond to touch or trigger arbitrarily.

If at least one of these symptoms is present regularly, resetting may help, but before proceeding with the procedure, make sure that the problem is not in the source of the sound (phone, tablet) or in the physical damage to the headphones (for example, moisture).

Preparation for resetting: what to do in advance

To make the procedure go smoothly, follow a few preliminary steps:

1. Charge the case and headphones. Make sure the charge level is ≥30%. If the battery is discharged, the reset may stop and the headphones will stop responding at all.
2. Remove the headphones from the Bluetooth list on all previously connected gadgets, which will prevent conflicts when pairing again.
3. Check the physical condition: any dirt in the case connectors or on the headphone contacts, if necessary, clean them carefully with a cotton swab.

If you're using AirDots 2 on your iPhone, turn them off in your Bluetooth settings before reset and do "Forget this device." On Android, just click on the gear icon next to the headphone name and select "Disable" or "Delete."

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If the headphones have not been used for a long time, leave them in the case for 10-15 minutes before reset, which will restore stable power for the procedure.

Step-by-step: how to zero Xiaomi AirDots 2

The reset is done through a hardware combination of buttons on the headphones themselves. It is important to follow the algorithm precisely, otherwise the procedure may not work. Here is a universal method for all versions of AirDots 2 (including Mi True Wireless Earbuds 2 Basic):

1. Place both earphones in the case and close the lid. Wait 5-10 seconds until they turn off (the indicators go out).
2. Open the case cover and pull out both earbuds. They'll automatically turn on.
3. Press and hold the touch buttons on both headphones simultaneously for 15-20 seconds. – On AirDots 2, the touch zones are located on the outside of the case (where the Mi logo is). – The indicators on the headphones will flash red and white – this is a signal that the reset is started.
4. Release the buttons when the indicators go out and light up again in white (usually after 2-3 blinking cycles).
5. Place the headphones back in the case and close the lid for 10 seconds, and then they'll be ready for the new connection.

If the indicators do not flash red, then the reset did not occur. Repeat the procedure, holding the buttons longer (up to 25 seconds).

Make sure the indicators flash red and white |

Headphones removed from Bluetooth list on all devices |

When first connected after reset, re-conjugation is required|

The sound is played synchronously in both headphones.-->

What to do if the reset does not work?

In 10 to 15 percent of cases, the standard procedure doesn't work, and it might be because of:

• 🔋 discharged battery (earphones or case do not hold the charge).
• 🛠️ Hardware malfunction (damaged connector in case or microphone in headphone).
• 📲 Firmware conflict (if the headphones have not been updated for a long time).

Here are alternative methods worth trying:

1. Case Reset: Place the headphones in the case and leave the lid open. Press and hold the button on the back of the case (near the Type-C connector) for 10 seconds until the indicator flashes red. Release the button and wait until the indicator turns white.
2. Forced power outage: Take the headphones out of the case and leave them to discharge until completely shut down (indicators go out). Place them back in the case and charge ≥1 hours. Repeat the standard reset.

If none of these methods worked, check to see if your AirDots 2 warranty has expired. Xiaomi service center can diagnose the problem for free.

How to connect AirDots 2 after resetting?

After successful zeroing, Xiaomi AirDots 2 headphones return to factory settings and need to be re-coupled with the device. The connection process is different for Android and iOS:

On Android, after connecting, a notification about the availability of the Mi Earphones branded application may appear. Its installation is optional, but with it you can adjust EQ, update your firmware and check the battery level.

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If you reset your headphones, but only one of them is playing, the synchronization problem, repeat the reset by holding the buttons for 30 seconds instead of the standard 15-20.

Frequent Resetting Mistakes and How to Avoid Them

Many users make the same mistakes that make the reset fail the first time, and here are the most common mistakes and ways to prevent them:

⚠️ Attention: If you hold touch buttons too weakly (for example, only with your fingertips), the headphones may not recognize the command.

• ⏱️ Insufficient retention time. The minimum time to reset is 15 seconds, but sometimes it takes up to 25 seconds.
• 🔋 Headphones discharged. If the battery is below 20%, the reset may be interrupted.
• 📱 The headphones are not removed from Bluetooth. If they remain on the list of connected devices, the new pairing may not work.
• 🔄 Reset only one earpiece, so you need to hold the button combination on both earphones at the same time.

Another common mistake is to try to reset your headphones when they're already connected to the device, in which case they'll just shut down, but the settings won't reset. Always disconnect them from Bluetooth before the procedure.

Updating the firmware after resetting

Resetting to factory settings returns AirDots 2 to the original firmware version. If you previously updated them through the Mi Earphones app, you may need to re-install the current firmware once it is reset. Here's how to do it:

1. Install the Mi Earphones app from Google Play or the App Store.
2. Connect your headphones to your phone (as described in the previous section).
3. Open the app and wait until it determines the AirDots 2 model.
4. If an update is available, a notification will appear. Click "Update" and wait for the process to complete (2-5 minutes).

After the firmware update, some users note improved sound quality and connectivity, especially on Android 12+ devices. However, if your headphones are stable, the upgrade is not necessary.

FAQ: Answers to Frequent Questions