Xiaomiβs wireless headphones are among the most popular smartphone accessories, thanks to a combination of price, sound quality and functionality. After buying the second headphone does not connect, only one works, or the devices do not sync with each other. TWS-headphone.
In most cases, the malfunction is not due to a hardware defect, but to a malconfiguration or software failure. In this article, we will discuss all the working ways to activate two headphones, including factory reset, forced synchronization and alternative connection methods, and learn how to avoid the typical errors that lead to a βsingleβ mode.
If your Xiaomi headphones previously worked fine, but suddenly stopped syncing, start with the section about resetting. For new devices, first check the connection correctly according to the standard instructions.
Why isnβt the second Xiaomi headphone connected?
Before trying to fix a problem, it is important to understand the cause of the problem, and here are the most common scenarios in which one of Xiaomiβs headphones refuses to work:
- π Discharged battery β the second headphone can be completely discharged or be in a state of deep discharge, which does not respond to the switch on button.
- π Synchronization failure β the headphones lost communication with each other (for example, after incorrect extraction from the case or resetting the phone settings).
- π± Bluetooth problems on your smartphone β an outdated version of the protocol, a conflict with other connected devices, or OS errors.
- π§ Hardware defect β physical damage to contacts in the case, microphone malfunction or speaker in one of the headphones.
- π Incompatibility of firmware β if the headphones and smartphone were updated separately, their versions of the software may conflict.
80 percent of the time, the problem is solved software--without going to the service center. Except for mechanical failures, such as if the earphone fell into water or was crushed. Before you carry the device for repair, try all the methods in this article.
Standard procedure for connecting two headphones
If youβve just bought Xiaomi headphones or reset their settings, try connecting them to standard instructions first.
- Put both earphones in the charger case and close the lid. Make sure the indicators on the case flash (this means that the devices are charging).
- Open the case cover and hold the button on the back for 5-10 seconds until the indicator starts flashing white (pairing mode).
- On your smartphone, turn on Bluetooth and find the model of your headphones in the list of available devices (for example, Redmi). AirDots_XXX). Click on it to connect.
- Wait for the sound signal in both headphones (usually a short squeak) is a confirmation of successful synchronization.
If the second headphone still doesnβt work after this, please move on to the next section. Please note that some Xiaomi models (such as Mi True Wireless 2) require pre-activation through the Mi Home app, as weβll explain below.
Both headphones are in the case and charged |
Case charged (indicator lights or flashes)|
Bluetooth on your phone is enabled and not connected to other devices|
Headphones are not connected to another smartphone or PC-->
Resetting Xiaomi headphones to factory
The most reliable way to return both headphones to work is to perform a hard reset, which clears all stored pairing settings and returns the devices to their original state.
Warning: After resetting, the headphones will have to be reconnected, as after purchase, and all saved Bluetooth profiles will be deleted.
- Put both headphones in the case and close the lid for 10 seconds, then open it.
- Press and hold the button on the case for 15-20 seconds until the indicator flashes red and white (on some models only red).
- Release the button. The indicator should light up white, which means that the reset was successful.
- Close the case cover, wait 5 seconds and open it again. Now the headphones are ready for the new connection.
If after resetting one of the headphones still does not connect, try the following:
- π Check the case charge - maybe the second headphone lacks power to turn on.
- π Try resetting only the problem headphone (hold the touchpad on it for 10 seconds until flashing red).
- π± Connect your headphones to another smartphone β this will help to identify what the problem is (in the headphones or in your phone).
What to do if the button on the case does not respond?
Forced synchronization of headphones with each other
Sometimes Xiaomi headphones connect to the phone separately, but they don't sync with each other, so you need to manually initiate the pairing process between them.
- Take both earphones out of the case. They should automatically turn on (indicators flash).
- Press and hold the touchpads on both headphones simultaneously for 10-15 seconds until you hear a double beep.
- Put the headphones back in the case, close the lid for 5 seconds, then open it.
- Connect to your headphones via Bluetooth on your smartphone, and they're supposed to work like a stereo.
If this method does not work, try an alternative method:
- Connect to the phone only the right earphone (usually it is the main one).
- Remove the left earphone from the case and hold the touchpad on it for 5-7 seconds until you hear the connection signal.
- Wait until both earbuds sync (the indicators should burn the same).
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If the headphones are connected as two separate devices (e.g. Redmi). AirDots_L redmi AirDots_R), Remove both of them from the Bluetooth list on your phone, then perform forced sync.
Use the Mi Home app to activate
Some Xiaomi models (such as Mi True Wireless 2 or FlipBuds Pro) require additional customization through the Mi Home app, which allows you to update the firmware of the headphones, check the charge level of each of them and force them to synchronize.
Here's the step-by-step instruction:
- Install the Mi Home app from Google Play or the App Store.
- Sign up or sign in to your Xiaomi account.
- Connect the headphones to your phone via Bluetooth (they should be defined as one device).
- Open Mi Home, press + β Add device β Headphones and select your model.
- Follow the instructions on the screen. The app will automatically update the firmware (if a new version is available) and sync the headphones.
You can also use Mi Home:
- π View the charge level of each headphone and case separately.
- π Update the firmware (solves connection problems in 60% of cases).
- π§ Customize control gestures (for example, double-touch to switch tracks).
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Updating the firmware through Mi Home often solves sync issues, even if the headphones haven't previously connected as a pair.
Alternative ways to connect (if nothing helps)
If the standard methods donβt work, try one of these options:
| Method | When to apply | Instructions |
|---|---|---|
| Connecting via another smartphone | If your headphones are not synced to your phone | Take a second smartphone (preferably on Android) and pair it with your headphones, and if they work as a pair, reset the settings and connect to the main phone. |
| Use of the developer mode | If Bluetooth on your phone is not stable | Activate Developer Mode (click 7 times on Build Number in your phone settings). Turn on Bluetooth Debugging in the developer menu. Reboot your phone and try reconnecting your headphones. |
| Manual setting of Bluetooth codecs | If the sound is interrupted or one earphone is turned off | Install the Bluetooth Codec Changer app. Select the SBC or AAC codec (the most stable). Reconnect the headphones. |
If none of these methods worked, it could be a hardware problem.
- π§ Check the contacts in the case for oxidation or contamination (clean with alcohol).
- π Listen to both earbuds separately β if one of them doesnβt make sounds, it may be broken.
- π Contact Xiaomi Service Center (if the device is warranty).
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Before you visit the service center, make a video that shows that the headphones are not synchronized, which will help avoid disputes with the masters.
Frequent User Mistakes and How to Avoid Them
Many connectivity problems are caused by non-obvious errors, and this is what you canβt do with Xiaomi headphones:
β οΈ Warning: Never press touchpads on headphones while they are in the case.This can cause sync failure as devices receive conflicting commands.
- π« Connect to multiple devices at once. Xiaomi headphones don't support multipoint (simultaneously connecting to your phone and laptop). If you've tried to connect them to two gadgets, reset your settings.
- π« Using a non-original charging cable, cheap cables may not provide enough current to charge the case, causing the headphones to discharge unevenly.
- π« Interrupt the connection process. If you cancel the pairing at half (for example, close Bluetooth settings), the headphones can "hang" in the intermediate state.
- π« Keeping the headphones out of the case, if you leave them for a long time without recharging, the battery will run out to a critical level, and the devices will stop turning on.
Also avoid the following actions:
- π Do not put your headphones in the case wet (for example, after exercise) This can cause contact corrosion.
- π Do not turn on the maximum volume for a long time β this leads to distortion of the sound and can damage the speakers.
- π± Do not update your headphone firmware through third-party apps (only through Mi Home).
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If Xiaomi headphones stop syncing after falling or getting moisture, donβt try to repair them yourself β this can lead to a short circuit.