Xiaomiβs wireless headphones (AirDots, Buds, FlipBuds, and others) have become an integral part of everyday life due to the convenience and quality of sound. However, many users face a common problem: one of the headphones suddenly stops working β does not turn on, does not connect to the phone or makes distorted sounds. 80% of the time the problem is solved by yourself, but to do this you need to accurately determine its source.
In this article, we will look at all possible causes, from simple battery discharge to hardware breakdowns, and give step-by-step instructions for diagnosing and troubleshooting. LC3 (For example, Xiaomi Buds 4 Pro, where problems are often associated with codec incompatibility. If your headphones are warranty, at the end of the article you will find tips on how to properly apply to the service center Xiaomi.
1. Battery discharge or charging problems
The most obvious but often overlooked reason is that one of the headphones is undercharged. In Xiaomi headphones, each module has its own battery, and their discharge can occur unevenly. For example, if you only listen to music through the right earphone (Mono mode), the left one can discharge to zero.
How to check:
- π Place both earbuds in a case for 10-15 minutes, then check the indication: if one of them does not blink, its battery is completely discharged.
- π± In the mobile application Mi Earphones (or Xiaomi Wear) look at the charge level of each headphone separately.
- β‘ Try charging the case from another cable/charger β maybe the problem is the power supply.
If after charging one headphone still does not turn on:
- Clean the contacts on the headphone and in the case with a cotton swab dipped in alcohol (do not use metal objects!).
- Try to wake up the earphone by holding the sensor button for 10-15 seconds.
β οΈ Note: Headphones Xiaomi AirDots Pro 2 and later have the function of Deep Sleep β if they have not been used for more than 72 hours, they need to βwake upβ with a long press on the sensor.
2. Problems with Bluetooth connection
An unstable connection is the second most common reason why one Xiaomi headphone doesn't work.
- π§ The earphone is connected, but the sound is only in one.
- π The headphone is constantly disconnected and connected back.
- π΅ The headphone is not defined by the phone at all.
First, check the basic settings:
- Open the Settings. β Bluetooth on your phone.
- Remove the headphones from the list of associated devices.
- Turn off Bluetooth, reboot your phone.
- Turn on Bluetooth and try to connect again (earphones should be in the case with the lid open).
If the problem persists:
- π² Check codec compatibility: in Bluetooth Settings β Additionally. β Select audio codec AAC instead SBC (The latter may cause delays and interruptions).
- π Update the firmware of headphones through the Xiaomi Wear app (Update section).
How to reset Xiaomi headphones to factory settings?
| Model headphones | Supported codecs | Typical Bluetooth problems |
|---|---|---|
| Xiaomi AirDots (1st generation) | SBC | Frequent communication breaks at a distance of more than 5 meters |
| Xiaomi AirDots Pro 2 | SBC, AAC | Problems with left/right headphone synchronization |
| Xiaomi Buds 3/3T Pro | SBC, AAC, LC3 | Incompatibility with LC3 old-phone |
| Xiaomi FlipBuds Pro | SBC, AAC, aptX Adaptive | Sound delays when using aptX on Android 10 and below |
3. Hardware malfunctions: what breaks most often
If the software methods did not help, the problem may lie in physical damage. Xiaomi wireless headphones are vulnerable to the following hardware failures:
Dynamics (emitter):
- π Distorted sound, crackling or complete absence of sound in one headphone.
- π§ Cause: ingress of moisture, mechanical damage to the membrane or break of contacts.
Microphone:
- π€ The earpiece is working, but the person you are talking to cannot hear you (or hear you very quietly).
- π§ Cause: clogging of the microphone hole or damage to the microphone module.
Bluetooth antenna:
- π‘ The headphone is connected only at a close distance (less than 1 meter).
- π Cause: Antenna wire break or Bluetooth chip damage.
Charging contacts:
- β‘ The headphone does not charge in the case, although the case is charged.
- π οΈ Cause: oxidation or contamination of contacts, wear of springs in the case.
π‘
If the earphone makes wheezing when playing low frequencies, try to gently blow the speaker with compressed air (for example, a can of cleaning equipment).
To diagnose hardware problems:
- Connect the headphone to another device (tablet, laptop).
- Check if the touch button is responsive to touch.
- Light a flashlight into the microphone hole β if moisture or dirt is visible, cleaning is required.
β οΈ Note: Headphones Xiaomi Buds 3 Pro and newer have a system ANC (active noise cancellation: if one earphone has stopped working after activation ANC, This may indicate that the noise reduction microphones are not functioning properly, and in this case, self-repair is not recommended.
4. Software failures and firmware errors
Firmware failures are a common reason why one Xiaomi earphone stops working after updating or resetting settings. For example, in Xiaomi AirDots 3, there was a common bug when, after upgrading to version 1.7.0.3, the left earphone turned off after 5 minutes of use.
How to fix it:
- π Reset the headphones to factory settings (instructions in spoiler above).
- π₯ Refuse the headphones manually through the Xiaomi Wear app (Update section).
- π΅ If the update doesnβt work, roll back the firmware to the previous version (only via a PC using the Mi Flash Tool).
For supported models LC3 (For example, Buds 4 Pro):
- π΅ In Bluetooth phone settings, turn off the option of Prioritize audio quality (or similar).
- π§ Install an experimental firmware through ADB (Only for experienced users!).
Remove headphones from the list of Bluetooth devices
Reboot the phone and headphones
Update the firmware through Xiaomi Wear
Reset the headphone settings
Try to connect to another device
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If after updating the firmware headphones stopped turning on at all, try forced recovery mode:
- Put the headphones in the case.
- Connect the case to the charger.
- Hold the touch button on the case for 30 seconds (until the indicator flashes red).
5. Influence of external factors: moisture, overheating, magnetic fields
Xiaomi wireless headphones are sensitive to external conditions, even if they have standard protection. IP54 (like Buds. 3T Pro), prolonged exposure to moisture or extreme temperatures can disable them.
Moisture and sweat:
- π¦ If the headphone stops working after a workout or rain, place it in a silica gel container for 24 hours.
- π« Do not use a dryer or heaters to dry β this can damage the battery.
Overheating:
- π₯ Do not leave headphones under direct sunlight (for example, on a car torpedo).
- π΅ At temperatures above 40Β°C can trigger the protection, and the earphone will turn off.
Magnetic fields:
- π§² Do not place headphones near powerful magnets (columns, speakers, induction plates).
- πΆ This can disrupt the calibration of the Hall sensor (responsible for positioning in the ear).
If the headphone stopped working after exposure to one of these factors:
- Let it cool/dry for 12 to 24 hours.
- Try connecting to another device.
- If the problem persists, a diagnosis is required at the service center.
π‘
Even if the headphones have protection from moisture (IP54/IP55), This doesn't mean that they can be submerged in water, but only for splashes and sweat, not for full immersion or prolonged exposure to moisture.
6 Case malfunctions: why the earphone is not charging
A case is not just a storage case, but also a headphone charger. If one earphone is not charging in the case, the problem may be:
- π Case contacts: oxidation, pollution or mechanical damage.
- π Case battery: if the case does not hold the charge, it will not be able to charge headphones.
- π οΈ Charging controller: failure in the chip responsible for energy distribution.
How to check the case:
- Connect the case to the charging and see if the indicator is on (if not, the problem is in the battery or power charge).
- Try charging the headphone from another case (if possible).
- Check the contacts in the case for damage.
To clean the contacts:
- Use a cotton swab dipped in isopropyl alcohol (at least 90%).
- Gently wipe the contacts on the headphone and in the case.
- Let it dry for 10-15 minutes before connecting.
If the case is not charged at all:
- Try another cable and power supply.
- Check if the battery of the case is swelling (this can be seen by the deformation of the case).
β οΈ Note: Xiaomi headphone cases often use a 301230 (300-500 mAh) battery. If the case stopped charging after falling, do not try to disassemble it yourself - the charge control board may be damaged inside, and this is fraught with short circuit.
7. When to contact the service center
If all of the above methods have not worked, it is likely that the problem requires professional repair.
- π The headphone emits extraneous noises (cracking, squeaking), which do not disappear after cleaning.
- π The headphone battery discharges in 10-15 minutes (symptom of a βbloatedβ battery).
- π‘ The headphone is not defined by any device, and resetting does not help.
- π§ On the body visible traces of corrosion or oxidation.
How to prepare for a visit to the service:
- Keep a check or proof of purchase (for warranty repairs).
- Write down the headphone serial number (usually indicated on the case case case case).
- If the headphones have been repaired before, take the documents about it.
Cost of repair in unofficial services:
| Type of breakdown | Average price (β½) | Note |
|---|---|---|
| Replacement of the speaker | 800β1500 | Includes disassembly and diagnosis |
| Replacement of the headphone battery | 600β1200 | Rationing is required. |
| Repair of charging contacts | 500β900 | Cleaning or replacing springs |
| Replacement of Bluetooth board | 1500β2500 | Expensive repairs, often cheaper to buy new ones |
Official Xiaomi service centers in Russia:
- π Moscow: 16 Leo Tolstoy St. (at the Atrium shopping center").
- π St. Petersburg: Ligovsky Prospect, 108 (in the shopping center "Gallery").
- π Kazan: Bauman St., 43 (Mi Store store).
Before visiting, check by phone whether they are engaged in headphone repairs - some centers specialize only in smartphones.