What to do if the headphones Xiaomi Redmi Airdots: the full guide

The problem with Xiaomi Redmi Airdots' sudden shutdown is familiar to many owners of these popular wireless headphones.One earphone stopped connecting to the phone? Both devices are constantly breaking the connection through 5-10 Or, after the firmware update, the gadget was no longer identified in the list of available devices? These symptoms can indicate both software failures and hardware malfunctions.

Unlike wired analogues, TWS-The True Wireless Stereo requires synchronization not only with the sound source, but also with each other, and you get a failure at any stage, and you get one Airdots running and the other is silent, or both devices are plugged in and out. In this article, we will analyze all possible causes of the problem and give unique solutions for each model of the series (including the Airdots 3 Pro and Airdots S), which you will not find in the standard instructions.

Basic checks before repairs

Before you disassemble your headphones or drop them to factory settings, make sure that the problem is not in the obvious trivia. According to service centers, 37% of complaints about “defaulting Airdots” are resolved at this stage.

Start with a check:

• 🔋 Headphones and case charges: even if the indicator is green, try to hold the device on charge 10-15 Sometimes the contacts are oxidized, and the real charge is lower than the one displayed.
• 📱 Device Compatibility: Redmi Airdots officially supports Bluetooth 5.0, but may conflict with Android 8.0 and lower phones due to outdated protocols.
• 🎧 Physical injuries: Check the connectors in the case and on the headphones themselves. Black dots or green plaque on the contacts is a sign of oxidation.
• 🔊 Sound source: try connecting to another phone/tablet. If the headphones are working, the problem is setting your main device.

Pay special attention to the indicators on the case:

• 🟢 Green flashing - headphones charge.
• 🔴 Red constant – a discharge below 10%, urgent charging is required.
• 🟡 Yellow flashing – synchronization error between headphones.
• 🔵 Blue flashing - pairing mode (pairing mode).

⚠️ Attention: If the indicator on the case does not respond to the press of the button at all, this is a sign of a malfunction of the power controller.

2. Resetting headphone settings to factory

The most effective way to get back to work is hard reset, which cleans all the pairings that are stored and returns the headphones to a boxy state.

1. Get both earphones out of the case

2. Make sure they're on (blinks red/blue)

3. Discharge to 0% and charge to 100%

4.Prepare a second phone for the test-->

For Redmi Airdots 1/2 (classical):

1. Put both earbuds in the case.
2. Close the lid and wait 5 seconds.
3. Open the lid and hold the button on the case for 15 seconds until the indicator starts flashing red and white alternately.
4. Get your headphones out – they should automatically enter pairing mode (blinking blue).

For Redmi Airdots 3/3 Pro/S:

1. Get both earphones out of the case.
2. Press and hold the touchpads on both headphones simultaneously for 10 seconds.
3. The indicators should go out, then blink red and white.
4. Place the headphones back in the case for 5 seconds, then pull out - they're ready for a new connection.

After discharge:

1. Remove Redmi Airdots from the list of conjugate devices in your phone’s Bluetooth settings.
2. Turn on new devices and select Mi True Wireless EB* Single (for left) and Mi True Wireless EB* Stereo (for the right).
3. Confirm the pairing on both headphones.

💡

If you don't recognize one headphone after reset, try connecting the right one first and the left one later, and in some firmware, they only sync in that sequence.

3.Chronicity problems between headphones

A typical situation is that the phone sees both Airdots, but only one is sounding, or they are constantly switched off, indicating a loss of communication between the master (right) and the slave (left).

• 🔄 Firmware failure after incorrect update.
• 📶 Interference from other Bluetooth devices (such as smartwatches or speakers).
• 🔋 Different charge levels – if one earphone is 20% discharged and the other is 80% discharged, they may not sync.
• 🛠️ Mechanical damage to the antenna in one of the headphones.

Decisions:

Method 1: Forced resynchronization

1. Place both headphones in the case and close the lid.
2. Open the lid and wait until the lights start flashing white.
3. Take out only the right earphone and wait 10 seconds – it should flash blue (pairing mode).
4. Return the right earphone to the case, take out the left and wait 10 seconds.
5. Get both headphones out – they should sync automatically (indicators will light up constantly).

Method 2: Update the firmware through Mi Home

For Airdots 3 Pro and newer models:

1. Install the Mi Home app (version no lower than 6.5.400).
2. Put the headphones on the phone.
3. Go to Profile. → Headphones → Firmware update.
4. If you have a new version, follow the on-screen instructions.

⚠️ Warning: Do not interrupt the firmware update process! If the headphone indicator flashes red and green at the same time, this means a critical error).

Hardware malfunctions and their diagnosis

If the software methods didn't work, the problem could be physical damage.

Signs of hardware problems:

• 🔊 There is no sound in one headphone, but the indicator is on and the connection is there.
• 🔋 The earphone is discharged 10-15 minutes (battery malfunction).
• 📶 Constant interference even within a meter of the phone (damage to the antenna).
• 🛠️ Buttons/sensors do not respond to pressing.

The most vulnerable elements of Redmi Airdots:

1. Charging contacts -- oxidize because of sweat or moisture, and clean them with a cotton swab soaked in alcohol.
2. The Bluetooth antenna is a thin conductor inside the body that can move away when it falls.
3. The battery is through 1.5-2 The new headphone is only running when the charging cable is connected.
4. Speaker – if the sound is distorted or absent, but the headphone is connected, the speaker or audio track is to blame.

For diagnostics, use test commands (working for Airdots 3 Pro):

Turn on the debugging mode in Mi Home:


adb shell am start -a android.settings.BLUETOOTH_SETTINGS




Signal level check:



adb shell dumpsys bluetooth_manager

What you can fix yourself:

• 🔧 Cleaning contacts – use an eraser or alcohol.
• 🔋 Battery Replacement – Suitable Batteries: 3.7V 40mAh (for Airdots 1/2) or 3.7V 55mAh (for Airdots 3).
• 📶 Antenna soldering – requires a soldering station and skills to work with SMD-component.

💡

90% of Redmi Airdots hardware problems are connected to contacts or batteries. If the headphones didn't fall or sink, start diagnosing with these items.

5. Hidden settings and service codes

Few people know, but Xiaomi Redmi Airdots have a hidden service menu that allows you to reset your firmware, test hardware, and even enable debugging. These commands are not officially documented, but work on most models.

How to enter the service menu:

1. Put the headphones on the phone.
2. Open the Mi Home app and go to the headphone settings.
3. Click 5 times on the firmware version - the menu will open for entering commands.

Useful service teams:

For Airdots S there is a separate way to activate debugging mode:

1. Put the headphones in the case.
2. Close the lid and hold the button on the case for 20 seconds until the indicator starts flashing purple.
3. Connect the case to the PC via USB-C Use the Xiaomi Flash Tool for diagnostics.

⚠️ Warning: Incorrect use of service codes can lead to locking of headphones. If after entering the command the indicator flashes red and green at the same time, immediately perform hard reset (section 2).

6. Alternative ways of connecting

If standard pairing doesn’t work, try non-obvious methods that often help in complex cases:

Method 1: Connection through Developer Mode

For Android:

1. Activate Developer Mode (click 7 times on the Build Number in the phone settings).
2. Go to the System. → For developers → Bluetooth settings.
3. Turn it on. AVRCP 1.6 and bidirectional transmission.
4. Restart your phone and try to connect again.

Method 2: Use of third-party applications

If your regular Bluetooth refuses to see Airdots, install one of these apps:

• 📱 Bluetooth Auto Connect – Automatically restores connection when broken.
• 🔍 Bluetooth Scanner – Shows Hidden Devices.
• 🛠️ TWS Fixer – a specialized repair tool TWS-headphone.

Method 3: Connecting to a PC or Mac

Sometimes the headphones are identified on the computer, but not on the phone, which helps diagnose the problem.

1. On Windows: Open the settings → Devices → Adding Bluetooth.
2. On Mac: System settings → Bluetooth.
3. If Airdots connect to a PC but not to a phone, the problem is with the phone (see section 7).

Method 4: Matching through "Aircraft Mode"

Unusual but working trick:

1. Turn on the plane mode on the phone.
2. Activate Bluetooth manually (in airplane mode, it turns off automatically).
3. Press the button on the Airdots case for 5 seconds to start pairing.
4. Connect the headphones in this mode, then turn off the aircraft mode.

7. Problems on the phone side

V 40% In some cases, it's not Redmi Airdots itself that's to blame, but settings or crashes in the phone, especially for Android devices. 12+ and MIUI 13/14, Where has the Bluetooth policy changed.

Typical phone problems:

• 📱 Bluetooth cache is full of old pairing data.
• 🔄 Profile conflict (e.g., headphones trying to work as both a headset and a media device).
• 🚫 Limitations MIUI for background processes (battery savings disable Bluetooth connection).
• 🔒 Lockdown MAC-Addresses after frequent connection/disconnection.

How to fix:

For phones. Xiaomi/Redmi/Poco:

1. Go to Settings → Connections → Bluetooth.
2. Click on the three dots in the top right corner and select Clear Cache.
3. Turn on Visibility for all devices.
4. Turn off Adaptive Bluetooth in Settings → Battery → Energy conservation.

For other Android devices:

1. Remove Airdots from the list of associated devices.
2. Go to Settings. → Annexes → Show all applications → Bluetooth.
3. Click Warehouse → Clear the cache and Clear the data.
4. Reboot the phone.

For the iPhone:

On iOS, issues with Redmi Airdots are often related to Apple's restrictions on uncertified devices:

1. Forget the device: Settings → Bluetooth → (i) near the Airdots → Forget this device.
2. Reset network settings: Settings → Mainstream → Transfer/Dumping → Resetting network settings.
3. Disable Low Energy Mode in Settings → Battery.

💡

On Xiaomi phones with MIUI 14+ Turn on the Connection Priority option for Airdots in Bluetooth settings.This prevents the headphones from automatically turning off when the screen is locked.

8.When to contact the service center

If you have tried all the methods in this article, but Redmi Airdots still don’t work, you may need professional repairs.

• 🔥 Headphones warm up even when turned off (short circuit).
• 💧 There was condensation inside after getting moisture.
• 🔋 Case does not charge (the indicator does not burn when connecting to the network).
• 📵 Complete lack of response to any manipulations (indicators do not flash, PCs are not detected).
• 🔊 Extraneous noise in the dynamics (crack, squeak) regardless of the source of sound.

The cost of repairs in official Xiaomi service centers (for 2026):

Before the service visit:

1. Make a reset of settings (section 2).
2. Take pictures of the indicators on the case and headphones at the time of failure.
3. Record a video demonstrating the problem (this will speed up the diagnosis).
4. Check if the service center has Bluetooth test equipment (not all SCs can diagnose). TWS-headphones).

⚠️ Attention: informal services often offer "reflash headphones for 300 rubles." Be careful - incorrect firmware can completely put Airdots out of order. Official Xiaomi service centers use original software and give a guarantee of 3 months.

FAQ: Frequent questions