You took the Xiaomi Air 2 out of the case, turned on the music, and suddenly you found that one earbud was not making sound, was not connecting or was behaving unstable. TWS-You can use headphones, but you don't have to go to the service center right away. In 80% of cases, you can solve the problem yourself in 5-15 minutes without having special skills.
In this article, weβll look at all the possible reasons why one Xiaomi AirDots 2 headphone (or clones like Redmi AirDots 2) stopped working, from the banal discharge of the battery to hardware malfunctions. Youβll get step-by-step instructions from the photo, warnings about typical errors and tips on how to avoid repeated breakdowns. And if the gadget still has to be repaired, youβll find out how much it will cost and whether the game is worth a candle.
So, let's start with the simplest and get to the most complex methods, and the important thing is, if the earphone is physically damaged (for example, after a fall or moisture), you can immediately move to the repair section, because the software won't help here.
1. Check basic settings: sound, balance, connection
Before you disassemble the headphones or reset them to factory settings, make sure that the problem is not the settings of the smartphone or the sound source. Often users spend hours on diagnosis, but it turns out that just turned off the sound in the Bluetooth settings or lost the balance between the headphones.
Here is what you need to check first:
- π Volume level: Press the volume button on your smartphone or check the slider in the player (sometimes one earphone is βmuffledβ due to a malfunction in the application).
- π Sound balance: Go to Settings on Android β Special facilities β Sound settings β The stereo balance. The slider should be in the middle. On the iPhone, the path: Settings β Universal access β Audiovisual β Balance L/R.
- π± Bluetooth Connection: Open the notification bar and make sure the headphones are connected as a stereo, not as two separate devices (sometimes the smartphone βseesβ only one headphone).
- π΅ Sound source: Try playing audio from another app (like YouTube instead of Spotify) or from another device (like a tablet instead of a phone).
If after this manipulation, the earphone is still not working, move to the next step. Special attention: if in the Bluetooth settings you see only one headphone (for example, Xiaomi Air 2 Right), and the second one is not - this is a sign of a software failure or synchronization problem.
2.Reboot and reset headphones Xiaomi Air 2
The most effective way to get the headphones back on track is through a forced reset, which clears all temporary data, including connection errors, and returns the device to factory settings. For the Xiaomi Air 2 (and its clones), the reset is done via a button on the case or a combination of touches on the headphones themselves.
Resetting instructions:
- Put both headphones in the case and close the lid.
- Open the lid and hold the button on the back of the case for 15-20 seconds until the indicator flashes red and white.
- Close the case, wait 10 seconds, then open and try to connect again.
Charge the case to at least 30%|Make sure the headphones are clean and dry|Disable them from all devices in Bluetooth settings|Press the reset button strictly in time (at least 15 seconds)-->
If the button on the case does not respond or does not respond (on some versions of Redmi AirDots 2), try an alternative method:
- Get the headphones out of the case.
- Press and hold the touchpads on both headphones simultaneously for 10 seconds until the indicators start flashing red.
- Put the headphones back in the case, close the lid, then reconnect.
Important: after resetting headphones Xiaomi Air 2 You can also appear in the list of Bluetooth devices under a new name (for example, Mi True Wireless). EB2 Basic_R Instead of the usual Xiaomi Air 2). Itβs OK to connect to them as if theyβre a new device.
What if the reset didn't help?
3. charging problems: why one earphone doesn't charge
If one Xiaomi Air 2 headphone fails to turn on or discharges quickly, the cause may lie in the charging contacts or battery.
- π§Ή Contamination of contacts (dust, pile, oxidation).
- π Battery wear (if headphones are older than 2-3 years).
- π Case damage (no food is supplied to the nests).
How to clean contacts:
- Take a cotton swab soaked in alcohol (or regular dry).
- Gently wipe the metal contacts on the headphone and inside the case (donβt press hard!).
- Let it dry for 5-10 minutes before connecting.
| Sign. | Possible cause | Decision |
|---|---|---|
| The headphone does not charge, the indicator does not burn. | Contaminated/oxidized contacts | Cleaning with alcohol or swallow |
| The headphone charges, but quickly sits down | Battery wear and tear | Battery replacement (in service) |
| The indicator flashes red when charging | Short circuit or damage to the controller | Diagnostics in the service |
| The headphone warms up when charging | Failure of the battery or board | Shut it down immediately, don't use it! |
β οΈ Warning: If the Xiaomi Air 2 earphone starts to warm up when charging or emitting foreign smells, stop using immediately! This is a sign of a battery malfunction that could lead to a fire.
4. Software glitches: firmware and Bluetooth conflicts
Sometimes a single earbud stops working due to firmware conflicts or Bluetooth stack errors on a smartphone, which is especially true after an Android/iOS update or if you connect your headphones to multiple devices at the same time.
What can be done:
- π± Update the headphone firmware: use the official Mi Home or Xiaomi Wear app (if available for your model.
- π Reset Bluetooth settings on your smartphone: On Android: Settings β System system β Resetting settings β Reset your Wi-Fi, mobile network and Bluetooth settings. On iPhone: Settings β Mainstream β Removing or resetting iPhone β Reset β Reset the network settings.
Remove βextraβ devices
β οΈ Warning: If you see a notification in Mi Home about the availability of the firmware update for Xiaomi Air 2, do not interrupt the process! Disabling the headphones or closing the application during the update can lead to complete loss of functionality (requires flashing through the PC).
π‘
Before upgrading your headphone firmware, charge your case to 100% and make sure your smartphone is connected to Wi-Fi, which will speed up the process and reduce the risk of failure.
5. Physical damage: moisture, falls, wear and tear
If the Xiaomi Air 2 earphone stopped working after a fall, water or mechanical impact, most likely the problem is hardware. In such cases, the software methods are powerless - you will need to disassemble or replace components.
Common hardware malfunctions:
- π§ Moisture: even if the headphones are positioned as waterproof (IPX4), Prolonged exposure to water or steam may damage a speaker or board.
- π€ Blows/falls: speaker wires are often broken or Bluetooth antenna is damaged.
- π Wear of the speaker: over time, the membrane can deform, which leads to distortion of the sound or its complete disappearance.
- π‘ Antenna problems: If the earphone connects but the sound is interrupted or lost, the antenna may be damaged. Wi-Fi/Bluetooth.