The Touch Assistant on Xiaomi devices is a floating bar with quick access to basic features: return, home, latest apps and gestures. For many users, this tool is a real godsend, especially on large screens or when using multiple applications at the same time. However, not everyone is comfortable with a constantly hanging button on the screen โ it can interfere with watching videos, games or just annoy with its presence.
If you're among those who want to get rid of the touch assistant but don't know how to do it right, this article is for you. We'll look at all the possible ways to turn off, including the hidden settings of MIUI and HyperOS, and also understand why sometimes the button appears again after a reboot. It's important to understand that the process may differ depending on the device model and the firmware version, so we covered all the current scenarios for 2026.
What is a touch assistant on Xiaomi and why to turn it off
Touch Assistant is a virtual button that appeared in Xiaomi firmware as an alternative to hardware navigation keys.
- ๐ Get back in the back (โ)
- ๐ Return to the main screen (home)
- ๐ฑ Open the list of recent applications (Menu)
- โ๏ธ Set up additional gestures (such as locking the screen or launching Google Assistant)
Despite the obvious advantages, many users prefer to disable this feature for the following reasons:
- ๐ฎ Interferes with games (overlaid with controls)
- ๐ฅ Covers important buttons in applications (YouTube, TikTok, banking services)
- ๐ Increases battery consumption (constant activity on the screen)
- ๐ It is a distraction (especially on small screens)
In addition, on some models (Redmi Note 12, POCO X5) touch assistant can be turned on after a system update or reset, this is due to Xiaomiโs policy to promote its branded features.
Method 1: Disconnect via the basic MIUI/HyperOS settings
The simplest and most obvious method is to use a standard settings menu, which works on most devices with MIUI 12-15 and the new HyperOS firmware (2026).
- Open Settings (the gear icon on the main screen).
- Go to the Additional Settings section (or Special Features on HyperOS).
- Select the Touch Assistant (can be called the Floating Button or Assistive Ball).
- Move the slider to the off position.
If your firmware version does not have a separate item called "Touch Assistant", try an alternative way:
Settings โ System โ Gestures โ Floating buttonSlider in the "Off" position."|The button disappeared from the screen.|No notifications for inclusion of the function|Checked after reboot-->
Attention! On some devices (Redmi 10, POCO M4 Pro) the button may appear again after a few days after turning off.This is due to background synchronization of the Xiaomi Cloud settings. To avoid this, further disable backup of system settings:
Settings โ Xiaomi Account โ Synchronization โ System settings (disable)Method 2: Remove through special features settings
If the standard shutdown didnโt work, try deactivating the assistant through the feature menu, a technique that is especially relevant for HyperOS devices where the settings interface has been redesigned.
Instructions:
- Go to Settings. โ Special facilities.
- Choose Physical Capabilities โ Interaction Management.
- Find the Touch Assistant or Assistive Ball.
- Click on it and select Disable.
On some firmware (MIUI 14 for Redmi Note 11), this item may be hidden behind an additional menu. If you don't find it, search the settings (the magnifying glass icon in the upper right corner) and enter the request for the touch assistant.
What to do if there is no special opportunity?
Important: After you turn off through special features, check if the button appears again after you lock/unlock the screen. If so, move on to the next method.
Method 3: Disconnecting through Safe Mode (for persistent cases)
If the touch assistant doesnโt turn off using standard methods and appears even after resetting, try Safe Mode, which will temporarily deactivate all third-party services, including Xiaomiโs system add-ons.
How to start safe mode:
- Press the power button before the turn off menu appears.
- Press and hold the item "Switch off (or turn off power)."
- Confirm the transition to safe mode (notification will appear).
In safe mode:
- ๐ง Try to turn off the touch assistant again through the settings.
- ๐ฆ Remove updates to System Settings (if available).
- ๐ Restart the device in normal mode.
Critical information: On some devices (e.g. Xiaomi 13T), the touch assistant may disappear completely in safe mode, but will return after the reboot, which means that the problem lies in the system application com.miui.touchassistant, and it must be disabled through ADB.
Method 4: Disconnect via ADB (for advanced users)
If all previous methods fail, the most reliable way to disable it is through Android Debug Bridge (ADB), which requires connecting the device to a computer and executing several commands.
What you'll need:
- ๐ฅ๏ธ Computer with Windows/macOS/Linux
- ๐ USB-cable (preferably original)
- ๐ฅ Installed Xiaomi and ADB-tools drivers
- โ๏ธ Included debugging by USB phone-on
Step-by-step:
- Activate Developer Mode: Settings โ About Phone โ MIUI Version (click 7 times)
- Enable USB Debugging: Settings โ Additional โ For Developers โ Debugging by USB
- Connect your phone to your PC and confirm your trust in your computer.
- Open the command line (or Terminal on macOS/Linux) and type in: adb devices (the name of your device should appear)
- Execute the shutdown command: adb shell pm disable-user --user 0 com.miui.touchassistant
- Reset the device.
Attention! Disabling through ADB removes the system-level touch assistant, but it can cause other MIUI functions to fail, such as gestures or animations. If you have problems after you execute the command, return it all:
adb shell pm enable com.miui.touchassistant๐ก
Before using ADB, back up important data. In rare cases, incorrect commands can cause a reset.
Method 5: Resetting settings to factory (last resort)
If none of these methods worked, and the touch assistant keeps coming, the last option is a complete reset, which is a radical solution that will bring the device back out of the box by removing all the data, applications and settings.
How to perform the reset:
- Create a backup of important files (photos, contacts, messages).
- Go to Settings โ About the phone โ Reset settings.
- Choose to erase all data.
- Confirm the action (a password may be required).
After discharge:
- โ Do not restore settings from Xiaomi Cloud backup (this can return the touch assistant).
- โ Configure the device as new by disabling unnecessary functions immediately.
- ๐ Check if the button appears after the first connection to the Internet.
โ ๏ธ Attention! On HyperOS devices (e.g. Xiaomi 14), it can take up to 30 minutes to reset.
Table: Compatibility of disconnection methods with different firmware
| Method of disconnection | MIUI 12/13 | MIUI 14 | HyperOS | Notes |
|---|---|---|---|---|
| Through the basic settings | โ Yes. | โ Yes. | โ Yes. | It may need to be rebooted. |
| Through special opportunities | โ Yes. | โ ๏ธ Partially. | โ Yes. | MIUI 14 may not be available |
| Safe regime | โ Yes. | โ Yes. | โ Yes. | A temporary solution does not always help. |
| ADB-team | โ Yes. | โ Yes. | โ Yes. | Requires PC and debugging over USB |
| Resetting settings | โ Yes. | โ Yes. | โ Yes. | Deletes all data from the device |
Frequently asked questions
Why does the sensory assistant turn on itself after the update?
Can I turn off the touch assistant without root rights?
Will the shutdown on POCO/Xiaomi with custom firmware work?
How to return a sensory assistant if you need it?
Are there any alternatives to Xiaomiโs touch assistant?
๐ก
If the sensor assistant is not disabled in standard ways, the most reliable method is to use the sensor. ADB-This is guaranteed to remove the button from the screen, but requires a connection to the computer.