Are you tired of endless pop-ups offering to send an error report to your Xiaomi, Redmi or POCO? it's not just annoying - constant notifications slow down the phone, drain the battery and interfere with the use of the device. 80% of the time the problem is due to system crashes or application conflicts, but it can be solved without resetting to factory settings.
In this article, we will look at all the possible causes of the Send Error Report window (including hidden system processes) and provide 5 proven ways to turn it off – from simple settings to deep changes to MIUI. You will learn how to identify the guilty application, why cache reset does not always help, and what to do if the error appears even after flashing.
Why is it constantly popping up to “Send an Error Report” on Xiaomi?
A report pop-up is part of the MIUI data collection system that is activated when critical failures occur, but if it appears every 5-10 minutes, the problem goes deeper:
- 🔄 Application conflict: Most often games modified are to blame APK or programs with background processes (e.g. Clean Master, CCleaner).
- 🗃️ Damaged cache: System cache (/cache) or the cache of a particular application may contain broken files.
- 🤖 Mistakes. MIUI: In the firmware MIUI 12-14 There is a bug with the service com.miui.bugreport, which uncontrollably generates reports.
- 📱 Hardware problems: Rarely, but the cause may be faulty memory or overheating of the processor (especially on the Redmi Note). 8/9).
- 🔄 Failed Update: If the phone was updated "over the air» (OTA) With interruptions, system files may have been damaged.
The easiest way to diagnose this is to see what action the window appears after, if it pops up when:
- 🎮 Launching a specific game → culpable.
- 🔄 Reboot the phone → system failure.
- 📶 Connection to Wi-Fi/mobile → communication-module.
Method 1: Disable reporting in MIUI settings
The first and safest method is to turn off reporting through standard settings, which won't eliminate the cause of the crash, but at least it won't annoy you with pop-ups.
Instructions:
- Open the Settings. → The phone.
- Tap 5-7 times on the MIUI version until the notification “You became a developer” appears.
- Return to the main settings menu and select Additional → For developers.
- Find the option to send error reports and turn it off.
- Reboot the phone.
If the Submit Reports item is not in the developer menu, try an alternative path:
- Go to Settings → Memory → Cleanup.
- In the upper right corner, click on three dots and select Cleaning Settings.
- Turn off the option of automatic reporting.
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On some firmware (e.g. MIUI 13 Global), the option is hidden, in which case only manual decache of the com.miui.bugreport service (see Method 3) will help.
Method 2: Cleaning the cache of a problem application
If an error occurs when a particular application is launched (e.g. Facebook, TikTok or Genshin Impact), just clear its cache and data. This will work in 60% of cases.
How to do this:
- Go to Settings → Applications → Application Management.
- Find the application, after which the window with the error appears.
- Click Warehouse → Clear the cache and Clear the data.
- If the error persists, uninstall the app and install it again from Google Play.
For system applications (like the Camera or Gallery), cleaning up data can reset. On Xiaomi 12T and Redmi Note 11 Pro+ models, file permissions sometimes go off after that - check them manually.
☑️ Checklist before cleaning the cache
Method 3: Reset /cache partition cache via Recovery
If the error occurs even without the application being launched (for example, immediately after unlocking the screen), the problem lies in the system cache, which can be cleared through the Recovery Mode.
Step-by-step:
- Turn off the phone.
- Press the Power button + Volume up for 10 seconds until the Mi logo appears.
- From the Recovery menu, select the language (if you have a choice) and go to Wipe & Reset.
- Select Wipe Cache (not Wipe Data!)
- Confirm the action and wait for the completion.
- Restart your phone through Reboot → System.
This method does not delete user data, but resets temporary system files. If after cleaning the cache, the error disappeared, but later returned - the problem is the damaged firmware (see Method 5).
What happens if Recovery does not open?
Method 4: Remove com.miui.bugreport via ADB
For advanced users, if previous methods didn’t work, you can completely disable the report collection service via Android Debug Bridge (ADB).
What you need:
- 🖥️ Computer with installed ADB-driver.
- 📱 Included debugging by USB on the phone (Settings) → For developers → Debugging by USB).
- 🔌 Cable USB Type-C (preferably original).
Instructions:
- Connect the phone to the PC and confirm the debugging permission.
- Open the command prompt (cmd) in the folder with adb.exe.
- Enter the command to check the connection: Adb devices must appear serial number of your device.
- Execute the command to disable the service: adb shell pm uninstall -k --user 0 com.miui.bugreport
- Reboot the phone.
⚠️ Warning: After that, you won't be able to send error reports to Xiaomi, but pop-ups will disappear forever (MIUI EU) Service can be restored after the update - you will have to repeat the procedure.
| Xiaomi model | Does the ADB support it? | Do I need to unlock the bootloader? |
|---|---|---|
| Redmi Note 10/11 | Yes. | No. |
| POCO X3/X4 | Yes. | No. |
| Mi 11/12 | Yes. | Only for deep teams. |
| Redmi 9/9A | Yes (limited) | Yes. |
Method 5: Flashing the phone (extreme case)
If none of the methods worked, and the error appears even after resetting to the factory settings, the problem is the damaged firmware, in which case only a complete flashing through Fastboot or Recovery will help.
How to determine if you need a reboot:
- 🔄 The error appears immediately after the phone is turned on (before entering). PIN-code).
- 📱 The phone spontaneously reboots. 1-2 day-to-day.
- 🔧 B Settings → The phone version MIUI It is displayed as "Unknown».
Step-by-step instructions for flashing through Fastboot:
- Download the official firmware for your model from the Xiaomi Firmware website.
- Unpack the archive in a folder from fastboot.exe.
- Connect your phone to your PC in Fastboot mode (clip Power + Volume down).
- Launch the file. flash_all.bat (for Windows or flash_all.sh (for Mac/Linux).
- Wait until it is completed (10-15 minutes) and restart the phone.
⚠️ Note: Fastboot Flash Flashback deletes all data, including photos and apps. pre-backup through Settings → Additionally. → Backup or Mi Cloud Backup.
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If the error persists after flashing, there is a problem in the hardware (for example, damaged memory), in which case only the service center will help.
Additional advice and answers to questions
In this section, we have collected solutions for specific cases that are not included in the main methods, as well as answers to frequent questions.
If the error only occurs when connecting to Wi-Fi:
- 🔄 Reboot the router.
- 📱 Forget the network on your phone (Settings) → Wi-Fi → Press the net. → Forget) and connect again.
- 🛠️ Check the settings. DNS: Try using 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
If the error is related to Google Play Services:
- Open Settings → Apps → All Apps → Google Play Services
- Click Warehouse → Space Management → Clear all data.
- Reboot your phone and upgrade to Google Play Services through the Play Market.
If nothing helps:
- 📱 Check your phone for viruses with Malwarebytes or Dr.Web.
- 🔧 Take the device to the Xiaomi service center – the flash memory may be faulty.