The situation when the loved ones TWS-The headphones suddenly stop connecting to the smartphone, can be taken by surprise at the most inopportune moment. You take the headset out of the case, but the indicators flash randomly, and in the list of available Bluetooth devices, the phone simply does not see them. Often the problem lies not in hardware failure, but in a software failure or banal violation of the pairing sequence, which users forget over time.
Owners of the Xiaomi and Redmi ecosystem face this more often than others because of the huge variety of models, from budget AirDots to flagship Buds Pro. In 80% of cases, the problem is solved by completely resetting the headset (Hard Reset) and cleaning the Bluetooth cache on the phone. Before carrying the device into the service, it is worth conducting a thorough diagnosis that will take no more than 10 minutes of your time.
Next, we’ll look at all the possible reasons why Xiaomi Earbuds or Redmi Buds refuse to work in pairs, and provide step-by-step instructions for restoring their functionality. It’s important to understand that wireless technology is sensitive to external factors, and sometimes it’s enough just to change the location or reboot gadgets.
The main reasons for Bluetooth synchronization failures
The first thing to do is to rule out the obvious factors that block a stable connection. A smartphone’s Bluetooth module can be overloaded with background processes or temporary files accumulated over a long period of use, and this is especially true for Android devices, where power management can aggressively kill device discovery services.
Another common reason is the battery drain of the headphones or case. If the charge level is critically low, the Bluetooth chip may simply not turn on or operate in power saving mode, making the device invisible to search. Also consider distance: for primary pairing, gadgets must be in close proximity to each other, ideally no more than 1 meter.
You can't discount software conflicts. If you've recently updated your smartphone firmware or installed new applications with Bluetooth access, there may be a protocol version conflict. Sometimes the system remembers an old error-prone connection profile, and until you delete it from your phone's memory, new sync will not be possible.
⚠️ Note: If the headphones were previously connected to another device (tablet, laptop), they may automatically try to connect to it when removed from the case.
For quick diagnosis of causes, you can use the following list:
- 📱 Overflowing pairing list: More than 10 old devices are stored in the phone’s memory.
- 🔋 Low charge: the battery of the case or the headphones themselves is discharged by less than 10%.
- 📡 Radio interference: You are near a powerful Wi-Fi signal source or microwave oven.
- ❄️ Temperature: The device is in extreme cold or heat, which affects the chemistry of the battery.
Software reset headphones Xiaomi and Redmi
The most effective way to solve the problem is to force the headset to reset to factory settings, which removes all the time data and pairing errors accumulated inside the headphone memory itself. The process may vary slightly depending on the model, but the overall algorithm of actions remains the same for most Xiaomi and Redmi devices.
First, place both headphones in the charge case and make sure the lid is open. If there is a physical pairing button on the case (usually round, on the back, or inside between compartments), it must be pinched. Hold the button for 10-15 seconds until the indicator flashes white or orange at a high frequency.
In models without a physical button, such as the Redmi AirDots or the early Mi True Wireless Earbuds Basic, the reset is done through touch panels. You need to take the headphones out of the case, turn off the Bluetooth on the phone, and then simultaneously touch the touch zones on both headphones and hold them for about 20 seconds. The indicators should blink several times, after which the headphones will turn off. After that, put them back in the case, close the cover and open again in 10 seconds to enter pairing mode.
☑️ Algorithm of resetting headphones
Once you reset, you need to go to your smartphone's Bluetooth settings, find the old record of your headphones, and select "Forget the device" or "Cancel pairing." Only then you can try to find them again. If the procedure is done correctly, the model name with the prefix "L" or "R" will appear on the list of available devices, or just the name without specifying.
Bluetooth Settings and Cache Cleanup on Android
Sometimes the problem isn't with the headset, but with the smartphone operating system. Android tends to accumulate bugs in Bluetooth services, especially if you often connect different devices or move between zones with different signal levels. Clearing the cache and data of the Bluetooth service is a secure operation that won't delete your personal files, but resets network settings.
To do this, go to your device's settings menu. The path may differ depending on the MIUI or HyperOS shell, but it usually looks like this: Settings → Applications → All Apps. In the upper right corner, click on three dots and select Show System Processes. Find in the list of Bluetooth (or Bluetooth MIDI Service) and click on it.
In the menu that opens, select Memory, then click Clear and select Clear Everything or Reset. After that, the phone may need to reboot. This action will remove all stored Bluetooth pairs, so you will have to reconnect the watch, trackers and other gadgets, but this often solves the problem of “invisibility” of headphones.
| Action. | Where to find out. | The result |
|---|---|---|
| Forget the device | Bluetooth settings → Device name | Removal of the interface profile |
| Clearing the cache | Applications → Bluetooth → Memory | Resetting system performance data |
| Resetting network settings | Settings → Connection and Sharing | Full reset of Wi-Fi and Bluetooth |
It’s also worth checking the permissions for the Mi Wear or Xiaomi Earbuds system app if you use them. Make sure they have access to geolocation and Bluetooth, as Android’s device search is often tied to location services.
Update the firmware through the Mi Wear app
Manufacturers regularly release software updates for headphones that fix connection bugs and improve the stability of the Bluetooth protocol. If your headphones sometimes connect, but work unstable, first check for new firmware.
To manage the headphones, Xiaomi recommends using the official Mi Wear app (for global versions) or Xiaomi Earbuds (for Chinese versions). Download the app from Google Play or the App Store, plug in the headphones and go to the device menu. If an update is available, the system will suggest installing it.