Mi Account is the key to all Xiaomi services, from cloud storage to unlocking the bootloader. Without it, you can not use the branded features of Redmi, Poco or Mi smartphones, sync data between devices or receive updates over the air. But how to create an account to avoid problems with blocking or loss of access? In this guide, we will analyze all the ways of registration, nuances of binding to the device and give security tips.
Many users face difficulties when first logging in: the system asks for confirmation of the SMS, But the message doesn't come, or there are server-unavailable errors, and we'll tell you how to get around these issues, what data to provide when you sign up, and why you can't use temporary emails or numbers. You will also learn how Mi accounts differ from Xiaomi Cloud accounts and how to link them to multiple devices.
If you bought a used Xiaomi smartphone and the previous owner didn't untie your account, or forgot the password from your old profile, there's a section at the end of this article that addresses these issues, and for those who are concerned about privacy, we've prepared a unique checklist to protect your Mi Account from hacking.
Why do I need a Xiaomi Mi Account?
Without a Mi Account, your Xiaomi smartphone will lose half of its features.
- ๐ฑ Synchronize contacts, SMS Notes between devices (even if you have a Redmi Note 12 and Xiaomi Pad 6).
- โ๏ธ Use Mi Cloud โ cloud storage for 5 GB (photos, videos, backups).
- ๐ Unlock Bootloader for custom firmware installation (e.g. LineageOS).
- ๐ฆ Get updates MIUI airborne (OTA) โ Without an account, you will have to download firmware manually.
- ๐ก๏ธ Find Device โ Find a lost phone with data locking and erasing.
In addition, a Mi Account is required for:
- ๐ฎ Access to Game Turbo โ mode for gamers on Poco and Black Shark smartphones.
- ๐ณ Payments via Mi Pay (in some regions).
- ๐บ Control of Xiaomi smart devices (lamps, robot vacuum cleaners, cameras).
Importantly, if you reset your smartphone to factory settings without detaching your account, you'll need to enter the previous owner's login and password after you turn on, which is called Mi Account Lock, which is anti-theft protection. It's legally impossible to bypass it, so always untie your account before you sell.
Methods of registration of Mi Account
You can create a Mi Account in three ways: via a smartphone, on a computer or using the Mi Account app. Let's look at each option in detail.
1. Registration via Xiaomi smartphone
This is the easiest method if you already have a Xiaomi, Redmi or Poco device.
- Open Settings โ Accounts and Sync โ Mi Account.
- Click Create an account (or Sign in if you already have a profile).
- For Russia and CIS, it is better to specify Russia or Other regions to avoid server problems.
- Enter a valid email (not temporary!) or phone number. โ ๏ธ Note: if you provide a number from another region (for example, +1 for the United States), confirming SMS You may not be here. Use the local number.
- Create a strong password (at least 8 characters, with numbers and letters).
- Confirm registration by SMS or email (the link is valid for 24 hours).
- Fill in the profile: name, date of birth (can be made up), gender.
After registration, the system will prompt you to turn on sync, we recommend leaving only Contacts and Notes, the rest can be turned off to save traffic.
Specify a backup email|Link the phone number|Enable two-factor authentication|Disable unnecessary synchronization|Download Mi Cloud for backup-->
Registration on the computer
If you donโt have a Xiaomi smartphone, but youโre planning to buy one, you can create an account in advance on your PC:
- Go to the official website: account.xiaomi.com.
- Click Sign Up in the upper right corner.
- Select the method of registration: by email or phone number.
- Fill out the form, confirm the data via SMS or letter.
- Create a password and save it in a safe place (e.g. Google Password Manager).
The advantage of this is that you can link your account to your smartphone later, right after you buy it, and the downside is that you can't set up your data sync on your PC, you have to do it manually on your phone.
3. Registration through the Mi Account app
If you have an Android smartphone from another brand (such as Samsung or Realme), but you want to prepare your Mi Account for a future Xiaomi device in advance, download the official application:
- Install Mi Account from Google Play.
- Open the application and click Create an account.
- Choose a region (better Russia or Other).
- Enter your email or phone number and confirm your registration.
- Fill out the profile and create a password.
This app will also come in handy for account management if you have multiple Xiaomi devices (like a smartphone and a fitness bracelet Mi Band).
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If the error "Server is not available" occurs during registration, try using the VPN servers in Singapore or Hong Kong, sometimes the problems are related to locks in your region.
How to link Mi Account to Xiaomi smartphone
Once you sign up, you need to link your account to your device, and that's a must, otherwise you won't be able to use the cloud, search for your device, or any other features.
- Open Settings โ Accounts and Sync โ Mi Account.
- Enter the email/number and password that you provided during registration.
- Confirm your login via SMS or email (if two-factor authentication is enabled).
- Allow access to contacts, calendar and other data (you can turn off later).
- Wait until the synchronization is complete (it can take up to 10 minutes).
If you bought a used smartphone, before linking a new account, be sure to untie the old one:
- Go to Settings โ About the phone โ Reset settings.
- Select Delete Mi Account (the password of the previous owner will be required).
- After removal, reset to factory settings.
โ ๏ธ Note: if the previous owner did not untie the account and does not remember the password, the smartphone will become a โbrickโ โ it will not be activated!
| Action. | Effects of consequences | Decision |
|---|---|---|
| The account of the previous owner is not untied | Smartphone locked after reset | Requires an old account password or purchase check |
| Temporary email tied | Impossible to restore access | Create a new account with real data |
| No phone number confirmed. | Restricted access to Mi Cloud | Add a number in the account settings |
| Password lost. | Impossible to log in to an account | Restore through email/SMS or to appeal for support |
Frequent errors in registration and their solutions
Even with proper registration, users are faced with errors, and here are the most common problems and ways to fix them:
1. does not arrive with an SMS confirmation code
Causes and solutions:
- ๐ต Blocking by operator: some mobile operators (e.g, Tele2 Virtual operators or other operators are blocked SMS Try using the MTS number, Beeline or Megaphone.
- ๐ The wrong region. If you chose China, SMS You can't change the region after you register, create a new account.
- โณ Delayed delivery, sometimes SMS It comes in 5-10 minutes. Wait or request the code again (no more than 3 times in a row).
- ๐ฑ Phone problems, see if it's blocking. SMS antivirus or spam filtering application (e.g. Truecaller).
Error "Server Unavailable" (Error 20)
This error arises from:
- ๐ Lockdowns IP. If you are using a corporate network or VPN, Xiaomi may block access. Try switching to mobile internet.
- ๐ Xiaomi's problem. Check the status of the servers at status.mi.com.
- โฐ If you have entered the wrong password several times in a row, the server may temporarily block your password. IP. Wait 30 minutes.
Decision:
- Restart your router or change your network (from Wi-Fi to mobile internet).
- Clear the Mi Account cache in your phone settings.
- Try to register through the browser in incognito mode.
3.Account blocked after multiple login attempts
If you have entered the wrong password 5 times in a row, Xiaomi will block your account for 24 hours.
- Wait a day โ the lock will be removed automatically.
- If you need access urgently, try to restore your password via email.
- If email is not available, contact Xiaomi with a check to buy the device.
โ ๏ธ Warning: Never buy "unblocked" accounts on third-party sites.This is a scam - such accounts are often stolen and blocked after a few days.
What to do if you require a Chinese phone number?
How to protect your Mi Account from hacking
Mi accounts are not just about accessing the cloud, they're also about controlling your smartphone, and if they get hacked, they can:
- ๐ฑ Delete all data from your phone via Find Device.
- ๐ณ Make purchases at the Mi Store (if the card is tied).
- ๐ Lock the device and demand ransom.
To avoid this, follow these tips:
1. Enable two-factor authentication (2FA)
This is the main protection against hacking.
- Go to Settings. โ Mi Account. โ Security.
- Choose a two-step check.
- Link a phone number or install an authenticator app (e.g. Google Authenticator).
- Keep your backup codes in a safe place (they will come in handy if you lose access to your phone).
2.Use a complex password
Don't use:
- โ Dates of birth, names of loved ones.
- โ Simple combinations of type 123456 or qwerty.
- โ The same password for different services.
Good password:
- โ Minimum 12 characters.
- โ A mixture of letters (capital and lowercase), numbers and symbols (!, @, #).
- โ Not related to personal information.
Example of a strong password: T7#pL9@mK2!vN5.
3. Check active sessions regularly
If someone logs into your account from another device, you can see it:
- Open the Settings. โ Mi Account. โ Account management โ Active devices.
- Check the list. If you see an unfamiliar device, press Exit.
- Change your password after removing suspicious sessions.
4.Do not use public Wi-Fi to enter
Open networks (cafes, airports) can easily intercept login data, if you need to log into an account on such a network:
- ๐ Use it. VPN (For example, ProtonVPN).
- ๐ก๏ธ Enable two-factor authentication.
- ๐ด After use, log out of the account.
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The most reliable protection is a combination of a complex password. + two-factor authentication + Regularly checking active sessions, even if the scammers find out your password, without access to the password. SMS or the authenticator, they will not be able to enter.
How to Restore Access to Mi Account
If you have forgotten your password or lost access to email/You can restore your Mi Account in a number of ways, and it's important that the more data you provide when you register, the easier it will be to restore your Mi Account.
1. Recovery via email
If you have access to the email linked to your account:
- On the login page, click Forgot your password.
- Choose Restore via email.
- Enter the email address and follow the instructions in the letter.
- Create a new password and save it in the password manager.
2. Recovery via SMS
If the account is linked to a phone number:
- On the login page, select Forgot the password? โ Restore through SMS.
- Enter the number used during registration.
- Confirm the new password through the code from SMS.
If the number is lost or blocked:
- ๐ Try to restore it. SIM-card.
- ๐ง If this is not possible, contact Xiaomi with proof of ownership of the device (check, box with the device). IMEI).
3.Recovery through Xiaomi support
If you don't have access to either your email or your number, you just have to call support.
- ๐ Check or invoice for the purchase of the device (c) IMEI).
- ๐ฑ Serial number of the smartphone (located on the box or in Settings) โ The phone).
- ๐ Any account information (approximate registration date, associated devices).
How to contact support:
- Email: support: support@xiaomi.com (English).
- Or contact us via the feedback form: mi.com/support.
- For Russia: Official Forum.
โ ๏ธ Note: Xiaomi support may request a photo box with IMEI Without proof of ownership, you can't restore your account.
How to delete Mi Account from Xiaomi device
If you sell a smartphone or transfer it to another person, be sure to untie the account, otherwise the new owner will not be able to use the phone.
Method 1: Through phone settings
If you remember the password:
- Open Settings โ Accounts and Sync โ Mi Account.
- Click on your profile โ Exit.
- Confirm the action with a password.
- Back to Settings โ Additionally. โ Backup and reset โ Resetting settings.
- Select Delete all data and wait until it is completed.
Method 2: Through Recovery Mode
If you forgot your password, but your phone is not locked:
- Turn off your smartphone.
- Press Volume Up + Power before the Mi logo appears.
- Select the language, then Wipe Data โ Wipe All Data.
- Confirm the reset. Once the reboot is done, the phone will be clean.
Importantly, this method does not remove the Mi Account from Xiaomi servers, but only unties it from the device. Your profile will remain active, and you can link it to another phone.
Method 3: Through the Mi Cloud Site
If your phone is lost or stolen, but you want to untie it from your account:
- Go to i.mi.com and log in.
- Go to Find Device โ Remove the device.
- Select the lost smartphone and click Delete.
After that, the device will be unconnected from your account, but the data will remain on it (if someone resets the settings, the account will not be required).