Xiaomi, Redmi and Poco smartphone owners often face a situation where the built-in Health app stops displaying data correctly or does not start at all, which can be due to errors in the system services, conflict versions of Mi Fit or a failure in synchronization of motion sensors. If you notice that steps do not count and the pulsemeter is silent, you need to conduct a comprehensive diagnosis.
Modern MIUI and HyperOS shells have a complex energy-saving system that can aggressively block the background processes needed to run an activity tracker. It is critical to understand that simply rebooting a phone is often not enough to completely reset the health module if the app's cache files are damaged. In this article, we will look at all the steps of restoring functionality, from basic settings to deep calibration.
Before we go to radical measures, it's worth checking the basic integrity of the system, often the problem is with disabled resolutions or outdated versions of software, and let's look at the main reasons why an activity monitoring system may not behave properly.
Verification of system permissions and accesses
The first step in solving the problem of how to start Xiaomi’s health is to verify access rights. The MIUI-based Android operating system requires explicit permission for applications to use sensors. Without this, the accelerometer and gyroscope will not transmit data to the application.
Go to your smartphone settings and find the application management section, and you need to make sure that the health system component has access to physical activity and location, and sometimes, after a firmware update, those permissions are reset for security reasons.
- 📱 Open the Settings. → Annexes → All applications.
- 🔍 Find Health or Mi Fitness in the list.
- ⚙️ Go to Application Permissions.
- ✅ Make sure that the "Physical Activity" and "Location" items are activated".
⚠️ Warning: If you use third-party launchers or heavily modified firmware builds, the system health application may be removed or replaced, making it impossible to run it by standard methods.
Also worth paying attention to the battery settings: aggressive energy saving mode often kills the process of counting steps to save charge.
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Set the energy saving mode for the Health app to the value of "No restrictions" so that the system does not close it in the background.
Data reset and clean up the app cache
If the permissions are fine but the data is not updated, it is likely that an erroneous cache has accumulated or the local storage database has been damaged, a common problem when the user has not restarted the device for a long time or changed the time zone abruptly.
To fix the error, you need to perform a forced cleanup. Don't worry, your data is synchronized with the Mi Cloud cloud or Google Fit account if you've enabled synchronization before. Local reset often brings dead meters to life.
Follow the following steps through the settings menu:
- Go to Settings → Applications → All applications.
- Find Health (or Mi Wear/Mi Fitness)
- Press Warehouse.
- Choose Clear the cache and then Clean everything.
☑️ Checklist before data reset
Once you do this, the app will launch as a first, and you'll need to re-enter height, weight, and date of birth to correctly calculate calories and BMI, which is a necessary step in calibrating the algorithms.
| Action. | Risk of data loss | Need for a reset |
|---|---|---|
| Clearing the cache | No. | Not required |
| Clearing of data (dumping) | High (no synchronization) | Recommended |
| Reinstallation of the annex | Medium. | Required. |
| Resetting phone settings | Total loss. | I'll be sure. |
Sync with Mi Fit and Google Fit
Xiaomi's ecosystem is built around a Mi Account, and if you want your health data to be displayed correctly and not lost when you change your device, you need to configure your cloud services, and users often wonder how to start syncing if it's frozen.
Modern firmware versions use the Mi Fitness app (formerly Mi Wear), the old Mi Fit app is gradually being phased out but still supported for older bracelets, and it is important to use the latest version of the software.
- 🔄 Open the Mi Fitness app and log in to your Mi Account.
- 🔗 Go to profile and select Add Devices or Third Party Data.
- 🌐 To contact Google Fit, find the appropriate item in your profile settings.
- 📲 Click Sync to Forced Data Update.
Why is Google Fit not synced?
Sometimes there is an authorization conflict, and if you change the password from your Mi or Google account, the app may silently try to use the old access tokens, in which case only a full logout and re-entry will help.
Calibration of motion sensors and pedometer
When the software is fine but the steps are counted incorrectly (too much or too little), hardware calibration is required.The sensors in Xiaomi smartphones are sensitive but can get lost after falls or strong vibrations.
The engineered calibration menu uses a special code to access it, and it's a hidden section for technicians, but it's accessible to the general public, and be careful when you change the settings on this menu.
Type the following code in the phone book:
##64663##The CIT menu will open, and you can find the Accelerometer or Sensor test on the list, and you can follow the instructions on the screen, and you can usually put your phone on a flat surface and press the calibration button, and it takes a few seconds.
⚠️ Warning: Do not change the sensitivity values manually if you do not understand how they work.This can cause the screen to react incorrectly to tilts, and the autorotation will stop working.
After you've successfully calibrated, restart the device. Check the pedometer at a known distance. If the error persists, there may be a hardware problem: detachment of the sensor plume.
Problems with version updates and compatibility
A common cause of failure is incompatibility between the application and the operating system. If you upgrade to HyperOS and the Health app is left behind MIUI 12, conflicts are inevitable.
Check for updates for system components. Unlike regular applications, system applications are often updated through the system update center, rather than through the Play Market.
- 📥 Go to Settings. → The phone.
- 🆙 Click on the version. MIUI HyperOS to check for updates.
- 🏪 Go to GetApps (Xiaomi Store) and check the Updates section".
- 🗑️ Remove system application updates if the problem appears immediately after the update.
Sometimes it helps to roll back the application version. If after the update Mi Fitness stopped running, you can download the previous stable version. APK-file from a reliable source and install it manually, pre-deleting the current.
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The stability of the Health app depends on the firmware version of the app. Don't ignore the system updates.
Solving problems with wearable devices
If your question, "How to start Xiaomi's health" is about connecting a Mi Band bracelet or an Amazfit watch, then the algorithm changes, and not only the app on the phone, but also pairing over Bluetooth is important.
Make sure geolocation is enabled – this is a must-have Android scan requirement BLE-devices. GPS Your phone won’t see the bracelet when you try to add it.
Typical errors when connecting:
- The bracelet is already tied to another phone (you need to untie in the application).
- Bracelet charge below 10% (may not be included).
- Conflict of Bluetooth protocol versions.
Try forgetting your device in Bluetooth settings, restarting your phone and starting your search again through the Mi Fitness app, rather than the Bluetooth system menu.