Xiaomi Mi TVs offer advanced smart control features, but they require authorization in Mi Account. Without an account link, you will not be able to sync settings with other Xiaomi devices, install apps from the Mi App Store or use a voice assistant. However, the login process on the TV is different from smartphones โ there is no usual menu with login and password fields.
In this article, we will discuss all the current methods of authorization, including the entrance through the QR-code, manual data entry and synchronization with the smartphone, especially focusing on common errors (e.g. Error) 2100 or failed to connect to the server, which often occur when you try to log in to your Mi Account TV 4A/4S/5 Pro and other models, and you'll also learn how to reset your account if you forget your login details or buy a used TV.
Why does Xiaomi need a Mi Account on TV?
Many users wonder why you should tie your account to your TV when everything works without authorization on Samsung or LG, and it's about Xiaomi's ecosystem, which is built on the tight integration of devices.
- ๐ Data synchronization: Selected channels, sound settings (Dolby Atmos) are saved, DTS), List of installed applications and even the position of panels in PatchWall.
- ๐ฑ Smartphone control: through the Mi Home or Mi Remote app, you can turn on TV, adjust volume and run content.
- ๐ฌ Access to Mi Video: without an account, many movies and TV series in the branded service will be blocked.
- ๐ Reset protection: A linked account prevents unauthorized use of the TV after theft (Find My Device feature).
Without authorization, you are unable to update your firmware by air (OTA) because Xiaomi servers require license confirmation, and some models (such as the Mi TV Q2 75) block access to Google Play without the Mi Account attached.
Method 1: Entrance through QR-code (the fastest method)
This is the official method from Xiaomi, which works on all TVs with PatchWall (launcher version 3.0 and higher).
- Turn on the TV and go to Settings โ Account and Security โ Mi Account.
- Select the option to Log in through QR-code (on some models - Scan code).
- It's gonna be on TV. QR-Don't close this window!
- On your smartphone, open the Mi Account app (or Settings โ Mi Account on Xiaomi/Redmi/Poco phones).
- Slip the Scan QR icon (usually in the upper right corner) and point the camera at the code from the TV.
- Confirm the login on the phone โ the TV is automatically logged in.
If QR-The code is not scanned, check it out:
- ๐ถ Internet connection: TV and phone should be on the same Wi-Fi network.
- ๐ App Version: Update your Mi Account on your smartphone to the latest version.
- ๐ Synchronization time: Automatic timing should be set on TV and phone.
โ๏ธ Preparation for entry through QR
Important: If you have previously logged out of your TV account, the system can request confirmation via SMS or email โ even when scanning QR.
Method 2: Manual login and password entry
If you donโt have a Xiaomi smartphone or donโt have a QR scan, you can enter data manually.This method is suitable for all models, including the old Mi TV 3 and Mi Box:
- Open Settings โ Account and Security โ Mi Account โ Sign in.
- Select country (Russia, Kazakhstan or Other for +7 numbers).
- Enter the email or phone number associated with the Mi Account.
- Give me your password. If you forgot, click Forgot your password and follow the instructions on the screen.
- Confirm the entrance with the help SMS-code (will come to the phone or via email.
Typical errors in manual input:
| Mistake. | Reason. | Decision |
|---|---|---|
| Error 2100 | Wrong password or login | Check the keyboard layout (EN/RU) and the symbol register |
| Network error | No Internet connection. | Restart router or connect TV via LAN cable |
| The device is not supported | Outdated TV firmware | Update the software through Settings โ About TV โ System Update |
| Too many attempts. | Blocking after 5 failed inputs | Wait 30 minutes or reset your password through account.xiaomi.com |
If you see a message when you enter a password This device is already linked to another account, then the TV has been previously used by another user, in which case you need to reset to factory settings (instructions in the next section).
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If the keyboard on the TV screen is uncomfortable, connect the wireless keyboard via Bluetooth or use the Mi Remote app on your smartphone to enter characters.
Method 3: Synchronize with Xiaomi smartphone
This method works if you already have a Xiaomi/Redmi/Poco phone with an authorized Mi Account. Synchronization allows you to transfer your account data to your TV without manually entering:
- Make sure your phone has Bluetooth and Wi-Fi on.
- Open on TV Settings โ Account and Security โ Mi Account โ Sync with your phone.
- A unique 6-digit code will appear on the screen.
- On your smartphone, open Settings โ Mi Account โ Devices โ Add the device.
- Select Television and enter the code from the TV screen.
- Confirm the pairing on both devices.
After syncing, the TV will automatically access all of the Mi Account features, including:
- ๐ Mi Cloud Cloud Storage (for backups of settings).
- ๐ต Personalized Content Recommendations in PatchWall.
- ๐ Automatic synchronization of selected applications.
If the synchronization fails, check:
- ๐ฑ The phone should be enabled Device Search (Settings) โ Connections โ Searching for devices).
- ๐ Both devices must be connected to the same 2.4GHz Wi-Fi network (5GHz networks may not be supported).
- ๐ There should be no active parental control restrictions on the TV.
What to do if your phone canโt see TV?
How to reset your Mi Account on your TV?
If you bought a used Xiaomi TV or forgot your account data, you will need a full reset, and this procedure will remove all installed applications, stored Wi-Fi passwords and personal settings.
Resetting instructions:
- Open Settings โ About TV โ Reset settings.
- Select Erase all data (on some models โ Restore factory settings).
- Enter. PIN-code (default 0000, 1234 or last 4 digits) IMEI, which can be found on the back of the TV).
- Confirm the reset and wait for the reboot (it will take 3-5 minutes).
Once reset, the TV will prompt you to reset your network connection and log in to Mi Account. If the previous owner has activated Find My Device, you may need to contact them to remove the device from their account via i.mi.com.
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Factory resets are the only official way to remove someone elseโs Mi Account from the TV. Alternative methods (such as firmware via ADB) can result in the device being locked.
โ ๏ธ Note: On Xiaomi TVs with Global firmware ROM After reset, you may need to re-activate over the Internet. If the TV is not connected to the network, use a mobile hotspot from your smartphone.
Solving common errors at the entrance
Even with the right data entry, users are faced with login errors, and we will discuss the most common ones and how to fix them:
Error: "The device is not certified"
The reason: the TV was sewn by unofficial firmware or bought in a "gray" store.
Decision:
- Check the status of the device at www.mi.com/global/verify by entering IMEI (located on the box or sticker at the back of the TV).
- If you are Uncertified, contact Xiaomi with a purchase check to unlock.
Mistake: "Too many devices"
The reason: one Mi Account can be linked to no more than 5 TVs and 10 smartphones.
Decision:
- ๐ฑ Remove unnecessary devices via account.xiaomi.com โ Device management.
- ๐ If the list is empty, but the error remains - wait 24 hours (limits are reset once a day).
Error: "I was unable to connect to the server"
The reason: problems with Xiaomi servers or traffic blocking by the provider.
Decision:
- ๐ Check the status of the servers on downdetector.ru (enter "Xiaomi").
- ๐ Connect the TV to the network using DNS Google (8.8.8.8 and 8.8.4.4).
- ๐ก๏ธ Turn off Parental Control or Content Filtering on the router.
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If the error only occurs on a particular Wi-Fi, try connecting the TV via a mobile hotspot from your smartphone to help determine if your ISP is blocking traffic.
Additional settings after signing in to Mi Account
After successful authorization, it is recommended to configure the following parameters for comfortable use:
- ๐ Two-factor authentication: Enable in Account Settings โ Security to protect against unauthorized access.
- ๐ค Automatic sync: activate in Settings โ Account and security โ Synchronization of data.
- ๐ก Remote management: Allow access for the Mi Home app in Settings โ Connections โ Remote access.
- ๐ Software Updates: Check for Updates in Settings โ On TV. โ Updating the system.
For owners of TVs with Google TV (such as Mi TV Q2): After signing in to your Mi Account, also log in to Google Account to access YouTube, Google Play Movies and other services.
If you use a TV in a nursery, set up Parental Controls (Settings โ Account and Security โ Parental Controls) to:
- ๐ Limit viewing time.
- ๐ Blocking Content 18+.
- ๐ฎ Banning purchases in apps.