Users of Xiaomi’s ecosystem devices often face a situation where the input peripheral device stops responding to commands or is not determined at all by the system.This can be a built-in touchpad on the Mi Notebook series laptop, a touchpad on a tablet, or an external trackpad connected via USB. The lack of ability to control the cursor causes panic, especially if there is no ordinary mouse at hand to navigate.
Before you carry the device to the service center, you need to eliminate software failures and accidental blocking of functions. In most cases, the problem is solved by a simple key combination or checking the settings in the operating system menu.
In this article, we will discuss in detail all possible ways to activate the touchpad, learn about hidden driver functions, the features of working with Windows and MIUI, and get answers to complex technical questions.
⚠️ Warning: If the touchpad stopped working after fluid hits the device body, do not try to force it to turn on. moisture could cause a short circuit, and the power supply will only aggravate the damage.
Physical keys and combinations for activation
The most common reason for an out-of-work touchpad is that it is accidentally blocked by a user. Xiaomi and RedmiBook laptops have a feature that allows you to instantly turn off the touchpad to avoid accidental palm pressing during printing. Activation often occurs unnoticed by the owner.
Check the number of F1-F12 function keys on the keyboard. Look for an icon that represents a crossed-out touchpad or rectangle. On different laptop models, this key may differ. For example, on the Mi Notebook Pro, this is often the F9 or F10 key. Press it once. If this does not help, try to press the Fn key and simultaneously press the function key with the corresponding icon.
Some models support double-touching in the upper left corner of the touchpad itself. A light tap on this area can turn on and off the sensor, as signaled by a light indicator (if designed) or a system audible, a technique that is typical for devices using Synaptics or ELAN drivers.
Make sure the keyboard is in good working order, and if the Fn button is stuck or not working, you can't activate the touchpad with the combination. USB-mouse for further diagnosis.
Configure the touchpad through Windows settings
If physical buttons don't respond, the problem may lie in the operating system's software settings. Windows 10 and Windows 11 have their own input device management layer that can override driver settings. Often, after a system update, settings are reset by default.
To check, do the following: open the Start menu and go to Options (article icon). Select Devices category, and then on the left menu, look for Touchpad. On the right side of the window, make sure that the Touchpad switch is in the On position. If the slider is gray and inactive, the system does not see the device.
You can also use the same menu to fine-tune your cursor's sensitivity and behavior, and you can adjust your speed, your response to touch and gestures, and you can check the box "Do not turn off the touchpad when you connect your mouse." If you take it off, you can check the box box when you connect to the external one. USB-The mouse’s built-in touchpad will automatically shut down.
Sometimes it helps to reset to factory settings. At the bottom of the touchpad settings window, find the Reset or Restore Default button, which will bring back standard touch processing algorithms, which can eliminate software glitch.
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Try temporarily disabling the external USB-Some drivers prioritize external devices and completely ignore the built-in touchpad if they see an active mouse connection.
Working with drivers in Device Manager
The lack of touchpad response is often a sign of driver problems. A driver is a software intermediary that explains to the operating system how to interact with the hardware. If a file is corrupted, outdated, or conflicts with other software, the device ceases to function.
Open Device Manager. Right-click on the Start button and select the appropriate item in the list. Find the Mice and Other Pointing Devices section. Open the list. If you see a device called an HID-compatible mouse, ELAN Touchpad, Synaptics, or I2C HID Device with a yellow exclamation mark, the driver is not working properly.
Try reinstalling the driver:
- 🔻 Right-click on the problem device and select “Delete device».
- ✅ In the window that appears, confirm the action, but do not tick “Delete driver programs” if the system offers to do this (we just reset the state).
- 🔄 Restart your laptop or tablet. When you start up, the system will automatically detect changes and try to install the driver again.
If the automatic installation didn’t help, download the current version of the driver from the official Xiaomi support site. Find your laptop model in the Support or Service section, go to the Driver category and download a file for Touchpad or Chipset. Installing fresh software often solves compatibility problems.
What to do if the driver is not installed?
Using BIOS/UEFI for diagnostics
In rare cases, the touchpad may be disabled at the base I/O (BIOS or UEFI) level, either after the motherboard settings are reset or because of a software failure, and checking this level requires caution, as incorrect actions can affect the system boot.
To log in to the BIOS, you need to restart the device and, when booting (before the appearance of the Windows logo), quickly and repeatedly press the F2 or Del key. Some Xiaomi models use the F12 key to call the boot menu, from where you can also go to Setup settings.
In the BIOS, use arrow keys to navigate. Go to the Advanced or Main tab. Look for a peripheral-related section, such as "Internal Pointing Device," "Touchpad," or "PS/2 Mouse." Make sure that Enabled is in front of this item. If Disabled is available, change the setting and save the changes by pressing F10.
The table below shows the common statuses of devices in the BIOS and their value:
| Parameter | The value of Enabled | Impact on the system | |
|---|---|---|---|
| Internal Pointing Device | Touchpad active | Touchpad is off. | Complete shutdown of work |
| USB Legacy Support | Support for old USB support | Only new USBs. | Could influence USB-trackpads |
| Wake on Lid Open | Awakening at opening | Sleeping at closing | Indirectly affects initialization |
| Fast Boot | Fast loading | Full check. | May miss touchpad initialization |
⚠️ Be very careful when changing your settings. BIOS. Changing unknown parameters can cause your laptop to run in an unstable way.
Specificity of Xiaomi and MIUI tablets
Owners of Xiaomi Pad tablets face other nuances. Here, the touchpad (touch screen) is the main means of input. If the screen does not respond, it can be due to a protective film, a case or pollution. MIUI also has modes that can lock part of the screen or change sensitivity.
Check if you're using a magnetic-clasp case, if you're using a pocket or a handheld, the magnet can block the digitizer, remove the case and check the sensor. In addition, you can find screen calibration in the Advanced Settings -> Special Opportunities settings that helps with inaccurate response.
For tablets that support keyboard covers, it's important to connect the accessory correctly. Make sure the contacts on the tablet and keyboard are clean. Sometimes you need to reconnect the dock: disconnect the tablet, reboot it, and reconnect the keyboard. The system must automatically recognize the touchpad of the keyboard unit.
If the tablet screen is broken or partially not working, you can connect a regular computer mouse through the OTG adapter (USB on Type-C). This will allow you to fully manage the Android interface and perform data backup or resetting.
☑️ Tablet diagnostics
Solving problems with external Bluetooth trackpads
Using external trackpads, such as the Apple Magic Trackpad or specialized models for Android, requires a stable Bluetooth connection.If the Xiaomi device does not see the trackpad or the cursor moves in jerks, the problem may be interference or low battery charge accessory.
Remove the device from the list of paired in Bluetooth settings and pair again. To put the trackpad in search mode, you usually need to press the on button or a special key combination before the indicator flashes. Make sure that the “Visibility for other devices” option is enabled in the Bluetooth settings.
Signal interference is a common cause of disruption. If you have Wi-Fi routers nearby (especially 2.4 GHz routers), microwave ovens or other Bluetooth gadgets, the quality of communication may fall. Try to move away from the sources of interference or switch the router to 5 GHz.
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The stability of the Bluetooth trackpad depends on the battery charge and the absence of radio interference in the immediate vicinity of the receiver.