The work profile on Xiaomi smartphones is a separate, secure space for corporate data that allows you to distinguish between personal and work information. MIUI 12 and newer (including) MIUI 14/15) It is supported by most models, from the budget Redmi Note. 12 before the flagship Xiaomi 14 However, many users have difficulty activating it: the setting button is hidden in the depths of the menu, then you need confirmation from the user. IT-department.
In this article, we will discuss all the ways to enable a working profile, from the standard method through settings to manual activation through ADB (for advanced users), and you will learn how to fix common errors like “Unable to connect to the MDM server” or “Profile not supported”, and how the working profile differs from the Second Space mode in MIUI. If your company uses Microsoft Intune, VMware Workspace ONE or other MDM (Mobile Device Management) systems, here you will find the current instructions for 2026.
What is a work profile and why is it needed
A work profile is an isolated environment on a smartphone that is controlled by the user. IT-Unlike full enterprise device management (when the company controls the entire phone), the work profile allows you to use the device:
- 📱 Install only work applications (e.g. Outlook, Teams, corporate messenger) in a separate space.
- 🔒 Encrypt and protect work data (contacts, letters, files) regardless of personal data.
- 📡 Synchronize settings with the company’s server (wi-fi passwords, VPN, security).
- 🚫 Delete work data remotely (without affecting personal information) when your device is fired or lost.
It is important to understand that a work profile does not replace a second Google account or a “Second Space” mode. MIUI. This is a specialized solution for corporate users that requires support from the company. IT-If your employer does not use your system MDM, Enable the profile on your own will not work.
Preparing a smartphone before turning on a work profile
Before activating the profile, several mandatory steps must be taken, and skipping any of them can lead to errors such as failed to download the security policy or the Device does not meet the requirements.
Update MIUI to the latest version (minimum MIUI 12)
Make sure that the device has a password (PIN, pattern lock or fingerprint)
Connect to a stable Wi-Fi network or mobile Internet (3G/4G/5G)
Sync time and date with the network (Settings → Additional → Date and time)
Clear the cache of the Settings application (Settings) → Annexes → Application management → Settings → Clear the cache)-->
Pay special attention to MIUI versions. On devices with MIUI 11 and older, the working profile may be missing or not working properly.
- Open the Settings. → The phone.
- Scroll down to the MIUI version.
- If the version is below 12.0, update the system through Settings → System Update.
Also make sure there are no root rights or unlocked bootloader on the device. MDM-systems (e.g. Intune) block the registration of root devices for security reasons. If you previously received root, return the device to stock state via Fastboot.
Standard way to include a work profile
If your company provides a link or QR-The code for registering the device, follow this instruction:
- Open Settings → Passwords and Security → Work profile (on some devices, the path may differ: Settings → Accounts and Synchronization → Work profile).
- Click Add a Work Profile.
- Enter corporate email (usually in the format name@company.ru) and follow the instructions on the screen.
- If required, confirm registration via SMS or corporate portal.
- After successful activation, a Working Applications folder with a portfolio icon will appear in the application menu.
On devices with MIUI 14/15, the interface may be slightly different. For example, on Xiaomi 13T, the path to profile settings looks like this: Settings → Google → Work Profile. This is due to the fact that the feature is integrated into Google services for Android Enterprise.
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If the "Working Profile" button is not in the settings, try searching for the settings (lamp in the upper right corner) query "work profile" or "corporate profile".
Manual activation via ADB (for power users)
In rare cases, a working profile may be hidden due to manufacturer policies or firmware errors. If the standard method does not work, try activating the profile via ADB (Android Debug Bridge), which is only suitable for users familiar with the command line.
You'll need:
- 💻 Computer with installed ADB Tools.
- 📱 Xiaomi smartphone with enabled debugging USB (Settings → The phone. → Version. MIUI → 7 times press to unlock the developer mode, then Settings → Additionally. → For developers → Debugging by USB).
- 🔗 Cable USB (preferably original).
Instructions:
- Connect your smartphone to your computer and confirm the debugging permission on the phone screen.
- Open the command line (Windows) or terminal (macOS/Linux) and type:
adb shell am start -a android.settings.WORK_PROFILE_SETTINGS- If the team doesn’t work, try an alternative:
adb shell dumpsys device_policy_managerAfter completing the command, the desktop profile settings menu should open on the smartphone screen, and if not, the function is disabled at the firmware level, and it can only be activated through custom software (for example, LineageOS), which is not recommended for corporate use.
What if the ADB does not recognize the device?
Common mistakes and their solution
When setting up a work profile, users often encounter errors. Below is a table with the most common problems and ways to fix them:
| Mistake. | Possible cause | Decision |
|---|---|---|
| I was unable to connect to the MDM server. | Internet connection problems or corporate firewall blocking | Connect to another network (such as mobile internet) or use it VPN, if IT-department provided the configuration |
| The device is not supported | Outdated MIUI or model not certified for Android Enterprise | Update to the latest version or contact the IT-department-by-list of supported devices |
| The profile already exists. | A profile has been created but not deleted correctly. | Go to Settings → Applications → Work apps and delete the old profile |
| Authentication error | Incorrect login/password or expired security certificate | Check the login details or request a new certificate from the administrator |
If none of these methods helped, then go to IT-service your company with error logs:
- Enable log entry: Settings → Additional → For developers → Maintaining an error log.
- Repeat the attempt to add a profile.
- Export logs through Settings → About Phone → Error Report.
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If IT-The department requires "full control of the device" instead of a work profile, which means the company wants to control the entire smartphone, not just work data.
Differences between the work profile and the “Second Space” mode in MIUI
Many users confuse the work profile with the MIUI's Second Space function, and while both technologies allow data to be separated, they are designed for different purposes:
| Function | Working profile | Second space |
|---|---|---|
| Appointment | For corporate users (managed) IT-department) | For personal use (sharing data within a single device) |
| Management | The administrator of the company controls the work applications and data | Users can customize both spaces themselves. |
| Synchronization | Data is synchronized with corporate servers (Exchange, SharePoint) | Each space has its own accounts and data that are not related to each other. |
| Security | High level (encryption, remote cleaning) | Basic protection (password to the entrance) |
If you just need to separate your personal and work accounts without being tied to a company, use the Second Space.
- Go to Settings → Special Opportunities → Second Space.
- Set up password and data for the second space.
- Switch between swipe spaces via the off button or through the notification bar.
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In the second space, a separate space can be used. SIM-It's convenient if you have two SIMs, personal and work.
How to remove your work profile from Xiaomi
If you have left the company or no longer need a work profile, it can be deleted, and importantly, this action will remove all work data (emails, files, applications) from the device.
Instructions:
- Open Settings → Passwords and Security → Work profile.
- Click on the three dots in the top right corner and select Delete Work Profile.
- Confirm the action by entering the device password.
- If the profile is managed IT-Department may require additional confirmation through the corporate portal.
⚠️ Note: On some devices with MIUI 15 Deletion of profile can block access to work mail even through the web version. Before deleting, export important data or check with the user. IT-How to maintain access to corporate services.
If the delete button is inactive, it means that the profile is blocked by the company's policies.
- Go to the IT-department requesting remotely delete profile.
- Or do a reset (Settings → About Phone → Reset), but this will delete all data from the device.