How to return a standard call to Xiaomi after upgrading to HyperOS

Updated Xiaomi smartphone to HyperOS and found that the standard call was missing? This problem became massive after the release of a new firmware β€” users complain of the disappearance of the icon β€œPhone” from the desktop, errors in calls or the complete absence of the application in the menu. The reasons can be different: from bugs in a new shell to accidental removal of the system APK.

In this article, we will discuss 5 proven ways to return a call to Xiaomi, Redmi or POCO with HyperOS – from simple settings to technical solutions using ADB. All methods are tested on current versions of firmware (2026) and do not require root rights. If you are not sure about your actions, start with the first partition and move to complex methods only when necessary.

1. Checking hidden apps and folders

Most of the time, the call doesn't disappear without a trace, but just hides in one of the system folders or shuts down in the settings.

  • πŸ” Scroll through all desktop screens left/right – sometimes the Phone icon moves to the last screen after the update.
  • πŸ“‚ Open the Google Services or Tools folder (if it’s on the home screen) – in HyperOS, system applications are often grouped automatically.
  • πŸ”Ž Search by device: scroll down the home screen and type in "Phone" or "Phone." If you find an app, hold the icon and drag it to your desktop.

If the search did not give results, check the list of disabled applications:

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. Slip on three points in the upper right corner and select Show System.
  3. In the search bar, type β€œphone” or β€œphone”.
  4. If com.android.dialer or com.miui.phone appears in the list, click on it and select Enable.

⚠️ Note: In HyperOS, some system applications may be displayed without a name – look for a pipe icon or com.android.dialer in the description.

2.Resetting launcher settings

The new HyperOS shell uses the updated MIUI Launcher, which sometimes resets the icons after the update, to return the standard display:

  1. Hold your finger on the free space on the desktop.
  2. Select Home Screen Settings (or Launcher Settings).
  3. Scroll down and click Reset Settings.
  4. Confirm the action and restart the device.

After the reboot, check:

  • πŸ“± Did the phone icon appear on the home screen.
  • πŸ”„ Does the search work by application (swipe down the screen) β†’ enter the phoneΒ»).
  • πŸ“ž Can I make a call through the quick action panel (swipe down from the top edge of the screen and tap on the tube icon).

If the reset doesn't work, move on to the next method, and 30% of the time, the launcher reset solves the problem, as HyperOS may not migrate settings from MIUI correctly.

πŸ“Š What kind of smartphone you Xiaomi?
Redmi Note 12/13
POCO X5/X6
Xiaomi 13/14
Other

3. Recovery through application settings

HyperOS has a hidden feature called standard application recovery that can return a remote call, which works if the application was deactivated or deleted by mistake:

  1. Open Settings β†’ Applications β†’ Application Management.
  2. Click on the three dots in the top right corner and select Show All Apps.
  3. In the search box, type com.android.dialer or com.miui.phone.
  4. If the application is found, click on it and select:

If the app is not on the list, try installing it manually:

  1. Download the APK standard call for your model from a trusted source (e.g., APKMirror).
  2. Install the file by allowing installation from unknown sources (Settings β†’ Applications β†’ Special Access β†’ Install Unknown Applications).
  3. Reset the device.

To install Google Phone (official call from Google):

  1. Download APK from Google Play or APKMirror.
  2. Install the application by pre-allowing installation from unknown sources.
  3. Launch Google Phone and assign it to the default app for calls in the settings.
MethodDifficultyPC requiredEfficiency
Search for hidden folders⭐❌ No.60%
Launcher reset⭐❌ No.70%
Recovery through Settings⭐⭐❌ No.50%
ADB-teamβ­β­β­βœ… Yes.80%
A third-party call.⭐❌ No.100%

πŸ’‘

If contacts are lost after the call is restored, sync them through your Google account: Settings β†’ Accounts β†’ Google β†’ Contact Synchronization.

6. flashing the device (extreme case)

If none of these methods work, you have to reflash your smartphone through the Mi Flash Tool, which is a radical solution, but it's guaranteed to bring back all the system applications, including the call.

Instructions:

  1. Download the official firmware for your model (choose the Stable version for HyperOS).
  2. Unpack the archive and copy the firmware folder to the root of the C:\ disk.
  3. Download and install the Mi Flash Tool.
  4. Turn off the phone and press Volume Down + Power to enter Fastboot mode.
  5. Connect the device to your PC and start the Mi Flash Tool.
  6. Select the firmware folder, press Refresh, then Flash.
  7. Wait for the process to complete (5-10 minutes) and restart your smartphone.

After flashing:

  • πŸ”„ All data will be deleted – make a backup copy in advance through Settings β†’ Memory. β†’ Backup.
  • πŸ“± Caller and other system applications will return to their original state.
  • πŸ”’ You may need to re-authorize your Mi Account.

⚠️ Attention: Fastboot flashing will reset all settings to factory. If you have a bootloader unlocked, use custom recovery (TWRP) To install firmware without losing data (but it requires experience).

πŸ’‘

Flashing is the last chance to get your call back if all other methods don’t work. Use only official firmware from Xiaomi to avoid locking the device.

FAQ: Frequent questions about calling on HyperOS

❓ Why did the HyperOS update disappear?
This is a well-known firmware bug. The reasons may be different: πŸ”„ Conflict in the migration of data from MIUI hyperOS. πŸ—‘οΈ Accidental removal of the system APK during renewal. πŸ”§ Resetting the launcher settings, which caused the icon to disappear, in most cases, the problem is solved by resetting the launcher or restoring through the ADB.
❓ Can I return the phone without a computer?
Yes, 80 percent of the time, the non-PC methods help: Hidden folder search and launcher reset. Settings recovery β†’ Apps. Installing a third-party call (like Google Phone). ADB and firmware require a computer, but they are only needed in difficult cases.
❓ How to make a backup copy before resetting?
Use the built-in HyperOS: Open Settings β†’ Memory β†’ Backup. Select Local Backup or Cloud Backup (via Mi Account). Check Contacts, Call Log and Apps. Click Backup. You can also use Google Drive to sync contacts or Titanium Backup (requires root).
❓ What to do if after the recovery of the call does not work?
Check the following settings: πŸ“Ά SIM card: Make sure it is active (Settings) β†’ SIM-maps and mobile networks). πŸ”• Do not disturb: Turn off the mode Do not disturb in the notification panel. πŸ“ž Default App: Go to Settings β†’ Annexes β†’ By default. β†’ The phone app and select the recovered call. If the problem persists, try clearing the cache of the com.android.phone app (not to be confused with com.android.dialer!).
❓ Are these methods suitable for POCO redmi?
All of the above methods work on devices. POCO And Redmi with HyperOS, because they use the same firmware: πŸ“± In some models POCO (for example, POCO F5) com.miui.phone may not be available, but com.android.dialer is used instead. πŸ”§ In the launcher POCO Launcher resets are done similarly, but a menu item may be called POCO Settings. Use the call packet to accurately identify the call packet ADB-Pm list packages | grep phone.