How to return the call record to Xiaomi: from MIUI 12 to HyperOS

Xiaomi’s phone record feature periodically disappears after firmware updates — especially for MIUI 13/14 and the new HyperOS. The reasons range from tightening privacy policies to regional restrictions. But you can reclaim important conversations — and we’ll show you how to do it legally and without risking warranty.

In this article, you will find 5 proven methods (including hidden settings and third-party applications), a model compatibility table, and answers to frequent questions about the legality of recording. All instructions are relevant for Redmi Note 12/13, POCO X5/F5, Xiaomi 13/14 and other devices based on MIUI 12+ or HyperOS. Importantly, some methods require unlocking the bootloader - we will warn you about this in advance.

Why is the phone call record on Xiaomi missing?

The main reason is changes in Google policy and local laws: since 2021, recording conversations without notifying the interlocutor is prohibited in the EU, India and some other countries, Xiaomi has begun gradually removing the feature from the firmware for these regions, even if you bought a phone in Russia or the CIS.

• 📱 Update MIUI/HyperOS: After switching to a new version of the firmware (for example, with the MIUI 12.5 on 13.0.6) The option may disappear from the call menu.
• 🌍 Change of region: If you change the region in your smartphone settings to EU/India, the system automatically blocks the recording.
• 🔄 Resetting: After a hard reset or flashing, the function does not recover on its own.
• 📲 Removal of system applications: Some users accidentally delete com.android.incallui (call interface), resulting in loss of function.

Fun fact: on the POCO F4 GT and Xiaomi 12S Ultra, call recording was maintained even after the updates, thanks to a separate module in the firmware. But with the release of HyperOS (fall 2023), this loophole closed. Now, workarounds are required to restore the function.

⚠️ Note: If you use a corporate phone with politicians MDM (Controlling mobile devices, recording calls can be blocked by the administrator, in which case none of the described methods will work.

Method 1: Enabling engineering settings through a hidden menu

On some Xiaomi models (especially the Redmi Note 10/11 and POCO X3 Pro), the recording option is hidden, but not removed.

1. Open the phone app and dial the code: ##6484##
2. In the menu that appears, select Call Recorder Settings.
3. Activate the Auto record switch and select the save format (.amr or.mp3).
4. Save the settings and restart the smartphone.

If the code doesn’t work, try an alternative for HyperOS:

##64663##

⚠️ Attention: On Xiaomi 13T And now, this method can cause the Phone app to crash, and if you just type in the code, the screen flashes and returns to the home screen, then your model doesn't support the engineering menu for recording.

Check the version. MIUI/HyperOS In Settings → The phone.

Make a backup copy of your contacts

Close all background applications

Connect to Wi-Fi (some models require checking Xiaomi servers)-->

Method 2: Change the firmware region (without root)

If your smartphone is originally designed for the EU or India market, call recording can be blocked at the firmware level, so you can switch to Russian or global, which does not require root rights, but requires a reset:

1. Go to Settings. → Additionally. → Region.
2. Choose Russia or Global (not to be confused with India or EEA).
3. Confirm the change and wait for the reboot.
4. After turning on, check for the recording option in the Phone application (the microphone icon during the call).

If you don't have an option, try updating your firmware manually through Settings → About Phone → System Update. Sometimes, after changing region, you need to install the latest version of MIUI/HyperOS to activate all functions.

On Xiaomi 14 and new HyperOS models, changing the region does not restore call recording, but requires alternative methods (see Methods 3-5).

Russia/CIS|Europe (EEA)|India|Global version (Global)|China-->

Method 3: Install a third-party application for recording

If the system methods didn’t work, there’s an option with apps from Google Play.

• 🎤 Cube Call Recorder ACR — supportive.mp3 and.wav, it works on Android 13/14 (Requires access to calls).
• 📞 Call Recorder by Lovakara – automatically saves records in the cloud (Google Drive, Dropbox).
• 🔊 Automatic Call Recorder is a simple interface, but it can conflict with HyperOS.
• 🛡️ Boldbeast Call Recorder is a paid solution with support for Xiaomi 13/14, circumvention MIUI.

Instructions for setting up (for example, Cube ACR):

1. Install the app from Google Play.
2. When you first start, give access to calls, microphone and storage.
3. In the application settings, select: Record format → MP3 Source audio → Voice Call (Save folder) → Internal memory./CallRecordings
4. Enable Auto Record for all contacts or selected numbers.

⚠️ Attention: On Android 13+ (Call recording applications require permission to access notifications, without which only your voice (without the interlocutor) will be interrupted or saved).

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If the app does not record the voice of the interlocutor, turn on the option “Use the modified API” (if any) in its settings or try another audio source (for example, “Speak + microphone”).

Method 4: Rooting and Modifying System Files

For advanced users willing to sacrifice the warranty, there is a radical method of rooting and editing system files, which works even on Xiaomi 14 with HyperOS, but requires:

• 🔓 Unlocked bootloader (official instructions Xiaomi).
• 📱 Installed Magisk (to mask root rights).
• 🛠️ System file editors (for example, MT Manager).

Step-by-step:

1. Install Magisk and get root access.
2. Download Call Recorder Enabler for Magisk (XDA Developers).
3. Install the module through Magisk Manager and restart.
4. Open up. /system/csc/others.xml into MT Manager and add a line: <CscFeature_VoiceCall_ConfigRecording>RecordingAllowed</CscFeature_VoiceCall_ConfigRecording>
5. Save the changes, set the rights 644 and reboot.

After that, a recording button will appear in the standard Phone application. OTA-update.

Method 5: Using a second recording device or services

If none of the above methods worked (for example, on Xiaomi 14 Ultra with HyperOS), there are alternatives:

• 📱 Second Device: During the call, turn on speakerphone and record the conversation to another phone or recorder.
• 🖥️ Google Voice: The service allows you to record incoming calls (works only for US numbers, but can be used via the Internet). VPN).
• ☁️ Cloud PBX: Connect a virtual number with a record (for example, Zadarma or Mango Office).
• 🎧 Bluetooth headset with recording: Some models (e.g. Sony) WH-1000XM5) talk-saving.

For business users, the best option is a virtual PBX, Bitrix24 Or Ameo offers a built-in record of all calls tied to CRM. Cost: From 300 ₽/month.

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If you are critically important to record calls (for example, for work), consider buying a smartphone with official support for the feature: Samsung Galaxy (via the Phone app), OnePlus or a device on pure Android.

Legality of Telephone Recording in 2026

Before you restore the function, make sure that you do not violate local laws. In Russia and most CIS countries, recording conversations is allowed without notifying the interlocutor if:

• 📞 You are a participant in the conversation (Article 23 of the Constitution of the Russian Federation on the right to secrecy of correspondence does not apply to your own records).
• 🏢 Recording is for personal purposes (not for public distribution).
• ⚖️ No prohibition from the operator (check the contract with MTS/Beeline/Tele2).

The restrictions apply to:

• 🇪🇺 European Union (requires notification of the interlocutor).
• 🇮🇳 India (recording without consent is a criminal offence).
• 🇺🇸 Some states (e.g. California) require the consent of all participants).

If you are recording for court proceedings or work, consult a lawyer. In Russia, such recordings are accepted as evidence (resolution of the Plenum of the Armed Forces of the Russian Federation). №1 from 2017).

Frequent Questions (FAQ)