How to find your email on your Xiaomi phone: all the ways from MIUI to Google

Forgot the email attached to a Xiaomi smartphone? This is a familiar situation: you haven't logged in in, changed your password, or just don't remember what address you used when you set up your device. Fortunately, there are several ways to find out your email on phones with MIUI firmware, both through system settings and through third-party services.

In this article, we'll look at all the current methods, from checking through Mi Account to restoring Google data, where exactly email information is stored, how to extract it without accessing an account, what to do if the phone doesn't turn on, and how to avoid losing access in the future with simple settings.

Important: Some methods require knowing the password from your Xiaomi or Google account, and if you forgot it, there is a section at the end of the article with recovery instructions.

1. Verify email via Mi Account (main method)

The most reliable method is to look at the associated address right in the Xiaomi account settings, which works on all devices with MIUI 10 and later, including Redmi, POCO and Black Shark.

Instructions:

  1. Open the settings (cog icon on the desktop).
  2. Scroll up and tap on the Xiaomi Account (or Mi Account in English firmware).
  3. At the top of the screen, you'll see an email tied to the device, which is usually displayed under the username.

Check the version of MIUI in Settings β†’ About the phone

Update the firmware to the latest version

Restart your phone and try again.

Make sure you don’t use the guest mode.-->

⚠️ Note: If a phone number is displayed instead of mail, then the account was created through the SMS. In this case, the email is missing – it can be added later in the profile settings.

On some models (e.g. Xiaomi 12T or POCO F5), the path may be slightly different:

  • πŸ“± Settings β†’ Passwords and security β†’ Mi Account
  • πŸ”’ Settings β†’ Accounts and synchronization β†’ Xiaomi

2. Search for email in Google settings (for Android)

If a Xiaomi phone uses a Google account, its address can be found through the Android system settings, which works even if you don’t remember the password – as long as the device is unlocked.

How to find it:

  1. Go to Settings β†’ Accounts and Sync (or Google on some versions of MIUI).
  2. Select Google from your list of accounts.
  3. Click on your profile – at the top of the screen will be displayed email tied to the device.

πŸ’‘ Useful tip: If there are multiple Google accounts on the list, the main one (used for Play Market) is usually marked with a tick or the words Main.

MethodDo you need a password?It works without the Internet?Suitable for
MI AccountNo.Yes.All Xiaomi models
Google settingsNo.Yes.Devices with Google Play
Letter to the post officeYes.No.If you have access to another device
Backup fileNo.Yes.If backup is enabled

3. Email recovery via MIUI backup

If you have ever backed up your data through Settings β†’ Additional β†’ Backup, your account information can be stored in the archive, which is suitable for users who regularly save settings.

How to extract data:

  • πŸ“ Connect your phone to your computer and find the folder. MIUI/backup/AllBackup.
  • πŸ” Open the last archive (file with.mbk extension) through the Mi program PC Suite.
  • πŸ“§ In the System App Data section, find the file account_manager.xml β€” It may be an email.
How to open.mbk without Mi PC Suite
If the official program doesn't work, use the archiver 7-Zip: 1. Rename the file from.mbk to.zip 2. Remove the contents 3. Find the folder com.miui.cloudservice - there may be account data

⚠️ Note: Not all backups contain email information. If the archive doesn't have the right data, try other ways.

4. Verification through Xiaomi apps and services

Some standard Xiaomi apps display an attached email in a user profile.

  • πŸ›’ Mi Store (Xiaomi app store) – open the side menu and look in the Account section.
  • 🌐 Mi Browser – Enter account.xiaomi.com and log in (if password is saved).
  • πŸ“± Topics – in the theme settings, click on the profile icon in the upper right corner.

If the phone has Mi Home (for smart home) or Mi Fit (for fitness bracelets), the email can also be displayed in their account settings.

πŸ“Š What Xiaomi App You Use Most Often?
Mi Store
Topics
Mi browser
Mi Home
Mi Fit
Other
I don't use it.

Important: If you log in to any of these apps, the system asks you to enter a password and you don't remember it, don't try to guess! After 5 failed attempts, the account can be blocked for 24 hours.

5. Search email in letters and notifications

If your phone has a setup of mail (such as Gmail or Mi Mail), try to find emails from Xiaomi or Google. These often include greetings with your address.

Where to look:

  • πŸ“§ Inbox: emails with the subject line β€œWelcome to Mi Account” or β€œGoogle Account Security".
  • πŸ”” In notifications – swipe down from the top edge of the screen and check for old alerts from Xiaomi.
  • πŸ—ƒοΈ Spam folder – sometimes confirmation emails get there.

If your inbox is not configured but your phone is synced to Google, try:

  1. Open Gmail (if the application is installed).
  2. Click on the profile icon in the upper right corner.
  3. Select Google Account Management – there will be an email.

6 What to do if the email is not found or the phone is blocked

If none of these methods worked, or if the Xiaomi device is locked (for example, after resetting), try the following options:

πŸ”“ Restoring access to the Mi Account

If you remember the phone number associated with your account:

  1. Go to account.xiaomi.com.
  2. Press Forgot Your Password?
  3. Select recovery via SMS and follow the instructions.

πŸ“± Resetting password through another device

If you have a different phone or computer:

  • Open Mi Cloud (i.mi.com).
  • Enter possible email addresses (such as those you used before).
  • The system will tell you if the account exists and will offer to restore access.

πŸ’‘

If you don't remember any possible email, try searching your browser history on your computer for queries like "register Mi Account" or "xiaomi login." Often autocomplete tells you the addresses you entered earlier.

⚠️ Note: Once you reset your device, Xiaomi may need to enter data from the Mi Account attached to your device. If you don’t remember your email and password, your phone will become a brick, and it will be difficult to unlock it!

7. How to avoid losing email in the future

To avoid the problem of a forgotten address, follow these tips:

  • πŸ“ Save your data in a safe place (for example, in a notebook or password manager Bitwarden).
  • πŸ”„ Set up backup in Settings β†’ Additionally. β†’ Backup.
  • πŸ” Add a backup email to your Mi Account and Google settings.
  • πŸ“± Link your phone number to make it easier to restore access.

We also recommend:

  • Periodically check the relevance of data in Settings β†’ About phone β†’ Account status.
  • Do not use work or temporary addresses to register with Mi Account.
  • Enable two-factor authentication (2FA) in the security settings.

πŸ’‘

Regular data synchronization with Mi Cloud (includes in Settings β†’ Xiaomi Account β†’ Mi Cloud) will help you quickly restore email access even after a phone reset.

FAQ: Frequent questions about finding an email on Xiaomi

Can I find an email if my phone is empty and not on?
Yes, but you'll need another device to do that. Connect Xiaomi to charge, wait for it to turn on (at least until the MI logo), then connect to your computer. Use the Mi PC Suite program to view your account data (if the phone is recognized).
I dropped my phone to factory settings. How do I know if I'm tied to an email?
Once reset, the system can request data from the Mi Account that was linked. If you don't remember the email, try: Enter possible addresses (the ones you used before). Click Forgot email? and restore access through the phone number. Contact Xiaomi with proof of ownership of the device (check, box). ⚠️ Without the right email, unlocking your phone will be extremely difficult!
Can I delete an attached email from a Xiaomi phone?
Yes, but you need to: Know the password from Mi Account. Go to Settings β†’ Xiaomi Account β†’ Account Management. Select Delete Account (some firmware has hidden the option – you need to unlock the bootloader). Once you delete the account, the phone will be unlocked, but you will lose access to Mi Cloud and other Xiaomi services.
Why is someone else’s email displayed in the settings?
This means that the phone was linked to the previous owner's account. To fix: Ask the seller to remove the device from your Mi Account (via i.mi.com). If you can't contact, do Hard Reset, but be prepared to lock (you'll need to enter your old account information). Buy Xiaomi phones only from official sellers or check the account status before buying.
How to check which email is used to pay in the Mi Store?
Open the Mi Store app, go to Profile β†’ Payments and Subscriptions. There will be an email linked to payment data. If the section is missing, then payment is not configured.