Why is the photo of the contact not displayed on the full screen?
Do you want to incoming calls on Xiaomi Redmi Note 9 Pro photo of the subscriber occupied the entire screen, but the system automatically crops the image or leaves black fields? the problem is familiar to many owners of Xiaomi smartphones based on the shell MIUI. The fact that the default system optimizes the photo for the square format of the avatar, and not for full-screen display.
In this article, we will discuss three working ways to stretch a photo to the full screen when you call: through standard MIUI settings, using third-party apps and by manually editing an image, and you will also learn what photo formats are supported, how to avoid distortion, and why settings are sometimes reset after updating.
Important: the instruction is relevant for Redmi Note 9 Pro (models M2003J6A1G, M2003J6B1G, M2003J6C1G) on versions MIUI 12, 13 and 14. On newer firmware (for example, HyperOS), the algorithm may differ - we will also mention this.
Method 1: Configure through the standard “Contact” application
The easiest method is to use the built-in MIUI tools, which do not require any additional software installation, but has limitations on the format of the photo.
- Open the Contacts app (an icon with a person’s silhouette on the home screen or in the app menu).
- Find the right contact and tap it to open the card.
- Click on the camera icon (or plus in the mug if the photo is not already installed) next to the contact name.
- Select Gallery → specify the desired photo → click Ready.
- In the trimming phase, stretch the frame to the full screen, clamping the corners and moving them to the edges. The system will offer framing options - select Full screen.
- Save the changes with the OK button.
⚠️ Note: If the photo is still displayed with black bars after saving, check the aspect ratio of the original image. The optimal format for full-screen display is 9:16 (vertical orientation) or 16:9 (horizontal). Square photos (1:1) the system automatically crops.
Image resolution of at least 720×1280 pixels
File format: JPG or PNG (not RAW/HEIC)
Image not blurred and without compression artifacts
The aspect ratio is close to 9:16 or 16:9.
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If the built-in editor does not allow you to stretch the photo to the entire screen, try to pre-cut it in the gallery:
- Open the photo in the Gallery app.
- Click Edit → Cut off.
- Choose the ratio of 9:16 (for vertical photos) or 16:9 (for horizontal photos).
- Confirm the changes and keep a copy.
- Now, set the edited photo to contact via Contacts.
Method 2: Using Third-Party Applications
If standard MIUI settings don't work, third-party apps will come to the rescue, offering flexible framing tools and even animations when a call is in, and let's take a look at two proven options:
1. Full Screen Caller ID app
This app is specifically designed to display full-screen photos of contacts, and its benefits are:
- 🔹 Support for all aspect ratios (including 9:19.5 for modern smartphones).
- 🔹 Ability to add blur effects or gradients to the background.
- 🔹 Setting the contact name position (top, bottom, center).
- 🔹 Compatibility with MIUI 12-14 and HyperOS.
How to determine:
- Download the app from Google Play (free version with ads).
- Open it and give access to Contacts and Phone.
- Select contact → upload photo → set up display (stretching, blurring, text color).
- Activate the option Full screen mode in the application settings.
Annex "Truecaller"
Truecaller is known as a number detector, but it also allows you to customize the display of photo contacts.
- 🔹 Automatic definition of photos from social networks (VK, Facebook, Instagram).
- 🔹 Ability to manually upload photos in high resolution.
- 🔹 Full screen mode when incoming call (configured in Settings) → Appearance).
⚠️ Note: When using third-party apps, disable battery optimization for them in settings MIUI, Otherwise, they may not work when you call. → Annexes → Application management → [Title of the annex] → Auto Start and Optimize the Battery.
Standard settings of MIUI
Full Screen Caller ID
Truecaller
Other (I will write in the comments)-->
Method 3: Manually editing a photo before uploading
If you don't want to install additional software, you can pre-pack your photos, and any graphics editors, from Photoshop to free online services like Photopea or Pixlr, will do.
Requirements for photo for full-screen display:
| Parameter | Recommended value | Explanation |
|---|---|---|
| Permission | 1080×1920 pixels | It is compatible with the screen resolution of Redmi Note 9 Pro (FHD+). |
| Relationship of parties | 9:16 or 16:9 | For vertical and horizontal photos, respectively. |
| Format | JPG or PNG | HEIC and RAW are not supported by the default system. |
| File weight | 5MB | Large files can slow down the display. |
| Color profile | sRGB | Otherwise, color distortions are possible. |
Step-by-step instructions for editing:
- Open the photo in the editor.
- Cut it to a ratio of 9:16 (Crop tool).
- If necessary, stretch the background with the Content-Aware Scale tool (in Photoshop) or Blurring the Edges (in online editors).
- Export in JPG format with a quality of 80-90%.
- Set the edited photo to contact through the standard app.
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If you don’t have experience in graphics editors, use social media templates (like Instagram Stories in Canva) – their 9:16 ratio is ideal for full-screen photos in MIUI.
Frequent problems and their solutions
Even after you have set it up correctly, the photo may not show correctly, and let's look at the typical errors and how to fix them:
1.Photo cropped or blurred
Causes and solutions:
- 📏 Wrong aspect ratio → Cut the photo in advance before 9:16.
- 🔍 Low resolution. → Use the photo at least 720×1280 pixel.
- 🎨 System compression → save the photo in PNG instead JPG.
2 Black fields on the sides
This means that the system can't stretch the photo without distorting it.
- 🖼️ Add a blurred background in the editor (Expand Canvas tool).
- 🔄 Change the orientation of the photo (from horizontal to vertical).
- 📱 Install a third-party application (e.g. Full Screen Caller) ID).
3.Settings are reset after the update
After the MIUI update, the user's contact display settings are sometimes reset, to avoid this:
- 🔄 Create a backup of contacts in Settings → Google → Backup.
- 📲 Use the app side – they are less dependent on system updates.
- 🔧 After the update, check the settings in Settings → Annexes → Contacts → Permits.
Why does MIUI cut photos automatically?
Additional display settings
In addition to stretching the photo, you can configure other parameters for displaying incoming calls in MIUI:
1. Change the style of the call screen
There are several display styles available in MIUI 13/14:
- Go to Settings → Applications → Phone → Call screen style.
- Choose one of the options: Classic, Full-screen or Minimalist.
- For full screen mode, activate the option to Show a photo of the contact to the full screen.
2. Animation setting
In some versions of MIUI, you can add animations when you call:
- 🌟 Pulsating circle (includes in the settings of the phone).
- 💫 Gradient background (requires setting of topics from the Theme).
- 🎶 Dynamic Photos (available in HyperOS for new models).
3. Change of font and color of name
If the photo is dark, the contact name can blend in with the background.
- Go to Settings → Screen → Style of the font.
- Choose a contrasting font (e.g. Mi Sans Bold).
- In the phone settings (Settings → Applications → Phone), turn on the text color option on the call screen and select White or Yellow.
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If you’re using HyperOS (the new Xiaomi shell), the path to settings for the call screen may be different: Settings → Sounds and Vibration → Call screen. Additional options are available here, such as dynamic photo (call animation).