The call log on Xiaomi, Redmi and POCO smartphones grows to impressive sizes over time, creating visual noise and making it difficult to find the right contact. The standard interface of the MIUI shell or the new HyperOS does not offer the obvious “Delete Everything” button by default, causing users to scroll through the list endlessly. This is a well-known feature of menu design that often confuses those who are used to simpler solutions in other systems.
Clearing your call history is not just an aesthetic issue, but also an important step to protect your privacy: the log can store business contact numbers, courier numbers, or personal numbers that are not desirable for unauthorized access. Fortunately, there are several proven methods that allow you to completely clear this list in seconds.
In this article, we’ll look at all the current ways to delete your call history, from standard phone features to the use of engineering menus and third-party utilities. You’ll learn how to bypass interface limitations and why some numbers can return after cleaning. Attention: clearing your call history through the app’s settings completely destroys data without the ability to recover through the shopping cart.
Standard method of cleaning through the call menu
The most obvious, but not always noticeable, way to do this is in the dialing interface itself. Xiaomi smartphone owners often look for the delete button in the top corner, forgetting the context menu. To delete the entries, you need to go to the "Recent" section and click on the pencil icon or tripod, which is usually hidden.
Once you activate the edit mode, the system will prompt you to select specific numbers, and it's important not to try to highlight them one by one, because it will take forever. At the bottom of the screen or in the drop-down menu, often you hide the "Select All" function, which instantly tags the entire list to delete, after which you only need to confirm the action.
- 📞 Open the standard Phone app and go to the History tab.
- ✏️ Click on the edit icon (pencil) or long retention on any number.
- ✅ Select the “Select All” option in the action menu that appears.
- 🗑️ Press the delete button (basket) and confirm the data erasure.
Note that different versions of firmware may have slightly different locations. In some cases, Google Phone, which often replaces the native dialer, requires confirmation for every dozen deleted records to avoid accidental data loss. If the list is huge, the process can take a minute or two.
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If you have a HyperOS shell installed, the interface can be slightly modified: look for the Manage button in the upper right corner of the call history screen.
Radical method: cleaning the application data
If the standard menu doesn’t work or freezes when trying to highlight thousands of records, you can resort to a more powerful method, which is to clean the cache and data of the Phone application itself, which is guaranteed to delete the entire history, as it resets the application database to a factory state.
To do this, you will need access to Android system settings. Search the Settings menu, go to Apps and select All Apps. In the list, you will need to find the Phone system component (not Contacts or Telephony, but a green handset app).
Settings → Applications → All applications → Phone → Memory → Clear dataWhen you click on the "Clean" or "Delete Data" button, the system will alert you to the loss of information, which is exactly what we need. The call log will be completely reset, but there is an important caveat: along with the history, some user settings of the application can also be reset, such as the order of sorting or blocking unknown numbers if they were stored locally.
⚠️ Note: This method does not delete saved contacts in the phone book or SIM-It erases the log of incoming and outgoing calls, and it's impossible to recover them with standard means.
Using an engineering menu to reset logs
For advanced users who find standard methods to be ineffective, there is a hidden engineering menu available, which allows you to manage system logs, including call logs, on Xiaomi smartphones, and requires careful attention because it works with deep system settings.
To enter the engineering menu, open the Phone app and dial the special code ##4636##. If the code doesn't work (on newer versions of Android, access is often closed), you can use the Activity Launcher app from the Play Market to find the hidden test menu. Inside, we're interested in the "Phone Information" or "Usage" section.
You can find stat reset or network reset options that indirectly affect logs. However, there is often no direct "Wipe Call Log" button in the public menu versions, and the method is more suitable for resetting counters than the story itself. However, in some versions of MIUI, you can perform diagnostics through the ##6484## (CIT) menu that, when completed, clears the test logs of calls.
- 🔢 Enter #4636## in the Call App.
- 📱 Select “Phone Information” (Phone Information).
- 🔄 Look for a “Reset Radio” button or similar (not all models).
- 📉 Check the call log – it should be cleaned or updated.
This is less predictable on global firmware, as Xiaomi and Google are gradually closing these features to ordinary users, and if the code doesn’t open the menu, your version of Android is blocking that access for security reasons.
What do I do if the codes don't work?
Automatic cleaning with third-party applications
When Xiaomi’s built-in tools can’t handle the volume of tasks, specialized utilities come to the rescue from the Google Play store. There are many client applications that have the function of automatically removing old call records by schedule or by number.
Popular solutions like Call Logs Backup & Restore or Super Cleaner allow you to set a rule: “Leave only the last 50 calls” or “Delete all records over 30 days.” This eliminates the need for manual cleaning.
| Annex | Functional | Advertising | Demands a Root. |
|---|---|---|---|
| Call Logs Backup | Backup and cleanup | There is. | No. |
| SD Maid | Deep cleaning of the system | No (Pro) | Preferably. |
| Clean Master | Comprehensive cleaning | Many. | No. |
| Tasker | Automation (scripts) | No. | No. |
Using third-party software gives flexibility, but requires caution. Some cleaners may aggressively consume the battery in the background. It is recommended to choose applications with a high rating and proven reputation, so as not to infect the smartphone with malware.
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Automating the cleaning process through third-party apps is the best solution for those who value their time and want to keep their phone in order without manual intervention.
Why your phone history is not deleted: the main reasons
Sometimes users are faced with a situation where after a successful cleanup, the list of calls becomes empty, but after a few seconds or after a reboot, the old records reappear.This can be caused by synchronization with a Google account or the Xiaomi Cloud.
If the device is enabled to synchronize contacts and calls, the phone constantly checks the local database with the cloud. When you delete local records, the system sees the discrepancy and recovers “lost” data from the cloud. To avoid this, you need to temporarily disable synchronization or clear the history also in the web version of the account.
Another reason could be a failure in the Telephony system process, in which case a device reboot or network reset helps, and it is also worth checking whether a number-defining application (such as GetContact or NumBuster) is installed, which can have its own independent log and caching calls.
⚠️ Note: If the call log is not cleaned and is constantly restored, check for miner viruses or adware that can simulate call activity to boost traffic.
☑️ Checklist for full journal cleanup
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☑️ Checklist for full journal cleanup
Synchronization and Cloud Conflict
Xiaomi’s ecosystem and Google’s services are deeply integrated, and often the problem with immortal calls is your account settings, go to your phone’s settings, select your Google account, and make sure Call History is active.
To clean up completely, you have to go to contacts.google.com or i.mi.com, find the call history section, delete the records there, and then, by turning off the Internet on your smartphone, clear the local log, and then turn the network back on, and this will break the cycle of endless synchronization of remote data.
Owners of HyperOS shell devices should look to the new Data Security section, where you can configure in detail which application data is eligible for synchronization. The restriction of rights for the Phone application will solve the problem of intrusive log recovery.
Recovery of remote calls
There are situations where the cleanup happened by accident and the number you want is no longer on the list.If you didn't back up in advance, the chances of recovery are minimal, but they are. Android doesn't store remote calls in the shopping cart like photos, but they can stay in carrier logs.
Your mobile phone operator's personal account (MTS, Beeline, MegaFon, Tele2) keeps detailed statistics of calls over the past 3-6 months. Once you enter the office from your computer, you can download the details in Excel or PDF and find the desired number there. This is the only reliable way to return information if it was not synchronized with Google.
There are root-righted data recovery programs like Dr.Fone or DiskDigger, but their effectiveness for call logs (contacts.db) is extremely low without a complete system image. It is easier and more reliable to rely on preventive measures - regular backup of important contacts.