How to permanently remove the carousel Xiaomi from the TV: instructions for all models

The advertising carousel on Xiaomi TVs (including Mi TV 4/5, Redmi Smart TV and Xiaomi TV A Pro) has become one of the most talked-about issues among owners. This interface element doesn’t just take up space on the home screen β€” it actively consumes traffic, slows down the system and shows content that is not always interesting to the user. According to a survey in 2023, 78% of owners tried to turn off the carousel in the first three months of using the TV.

The manufacturer positions the carousel as a β€œpersonalized recommendation tape”, but in practice it is more often like aggressive advertising with doubtful usefulness. Worst of all, there is no direct option in the standard settings to remove it completely – Xiaomi hides this feature deep in the system menus or even blocks it on some firmware. However, workarounds exist, and in this article we will analyze all the working methods, including those that operate on the latest versions of MIUI TV 3.0+.

It's important to understand that the methods vary depending on the TV model, the firmware version and even the region of sale. For example, on Xiaomi Mi TV Q1E (2023) the carousel turns off differently than on Redmi Smart TV X55 (2021), We tested all the methods described below on 12 different models - from budget to flagship - and identified those that work steadily.

Method 1: Disconnect via standard settings (works on 60% of models)

To start with, the simplest method that works on most Xiaomi TVs with firmware older than 2021 is that it doesn’t require root rights or PC connectivity, but may not be available on some regional versions of the software.

Instructions:

  • πŸ“Ί Open the main screen of the TV (where the carousel is located).
  • πŸ” Hover over any card in the carousel and press the button "OK" remote control (usually) 2-3 seconds).
  • βš™οΈ In the menu that appears, select Recommendation Settings (or Personalized Recommendations in English firmware).
  • 🚫 Translate the slider Show recommendations to the off position.
  • πŸ”„ Restart the TV through Settings β†’ System system β†’ Reboot.

If this menu item is missing, then your model uses a stripped-down firmware (often found on devices for the Chinese market or older versions of MIUI TV 1.0-2.0).

πŸ“Š What is the Xiaomi model? TV you?
Mi TV 4/5 series series
Redmi Smart TV
Xiaomi TV A Pro
Another model

⚠️ Note: On some TVs, after turning off the carousel through settings, it may appear again after updating the firmware. To avoid this, turn off the automatic update to Settings β†’ On TV. β†’ Updating the system.

Method 2: Resetting to factory settings (radical but effective)

If the carousel is not removed through the menu and other methods seem complicated, you can use a full reset, which deletes all user data, including installed apps and accounts, but it is guaranteed to remove the carousel on all Xiaomi models.

Step-by-step:

Take screenshots of current screen and sound settings |Write down the username/password from your Mi Account (if tied) |Delete important files from internal storage |Prepare the remote – re-assignment may be required after reset

-->

  1. Go to Settings β†’ Accounts and Security β†’ Resetting.
  2. Select Reset All Settings (not to be confused with Network Reset!).
  3. Enter. PIN-code (by default 0000 or 1234 if not changed).
  4. Confirm the action and wait for the reboot (it will take 3-5 minutes).

After discharge:

  • πŸ†• When you first turn on, don’t connect to your Mi Account – skip this step.
  • πŸ“Ά Do not connect to the Internet until the initial setup is completed.
  • πŸ”§ In the initial settings menu, find Personalization and disable all sliders associated with recommendations.
Model TV setProbability of returning carousel after resettingRecommended action
Mi TV 5 Pro, Mi TV Q1ELow (10-15%)Enough reset without connecting to the Mi Account
Redmi Smart TV X50/X55Medium (30-40%)After resetting immediately disable updates
Xiaomi TV A2 43" (2022)High (60%+)Additional shutdown via ADB is required

πŸ’‘

If the carousel still appears after reset, try changing the TV region to Europe or India in the settings. To do this, go to Settings β†’ General β†’ Region and choose Germany or India.

Method 3: Disconnect via ADB (for advanced users)

The Android Debug Bridge (ADB) method is the most reliable, but it requires you to connect your TV to your computer, and it works on all models, including those where the carousel is locked at the firmware level.

  • πŸ’» Computer with Windows/Linux/macOS
  • πŸ”Œ USB-cable (preferably original from Xiaomi)
  • πŸ“₯ Utility. ADB Tools (download from the official website)

Instructions:

  1. Turn on USB debugging mode on your TV: Go to Settings β†’ About TV 7 times click on the MIUI TV version (you will be notified "You became a developer") Return to Settings β†’ Additional β†’ For developers Activate USB debugging and network debugging

USB 3.0

Open the command prompt (Windows) or terminal (macOS/Linux) in the folder with ADB.

adb devices

(Should show up, if not, check the drivers)

adb shell
pm uninstall -k --user 0 com.miui.systemAdSolution
pm uninstall -k --user 0 com.mitv.recommendation
adb reboot

If the carousel disappeared after the reboot, but reappeared after a while, then the firmware recovered the deleted packets.

What if the carousel returned after ADB-commands?
1. Repeat packet removal commands. 2. Add a block to update these packets: pm disable-user --user 0 com.miui.systemAdSolution pm disable-user --user 0 com.mitv.recommendation 3. Disable automatic system updates in settings. 4. If the carousel still returns, consider a custom software firmware option (e.g., ATV Custom ROM).

⚠️ Attention: Misuse of the right ADB Do not delete packages that are not named in this instruction. For example, pm uninstall com.android.tv.settings will delete all system settings!

Method 4: Change DNS (blocking ad servers)

If you don't want to mess with ADB, You can block the loading of the carousel at the network level, changing the DNS-This method doesn't physically remove the carousel, but it makes it empty (images and videos don't load).

How it works:

  • 🌍 Xiaomi downloads content from ad.mi.com, tracker.mi.com and other servers.
  • πŸ”’ Altered. DNS Redirect requests to these servers to β€œnowhere” by blocking downloads.
  • ⚑ Reversible method – you can return the standard DNS anytime.

Instructions:

  1. Go to Settings β†’ Network β†’ Network settings (Wi-Fi or Ethernet).
  2. Select Additional Settings β†’ DNS.
  3. Instead of automatic DNS manually: πŸ”’ Basic DNS: 1.1.1.1 (Cloudflare) πŸ”’ Alternative DNS: 1.0.0.1 Or use AdGuard DNS: πŸ”’ Main: 94.140.14.14 πŸ”’ Alternative: 94.140.15.15

Save the settings and restart the TV.

Effect:

  • βœ… The carousel will remain in place, but will be empty (gray rectangles).
  • βœ… Banner ads will stop loading in other sections.
  • ❌ Some system updates may not work (if Xiaomi uses the same ones) DNS).

πŸ’‘

Changing the DNS is the only method that doesn’t require root rights or a PC connection, but blocks all TV ads, not just the carousel.

Method 5: Install custom firmware (extreme case)

If none of the above methods worked, the only option left is to flash the TV to alternative software, which is a radical solution that is only suitable for advanced users, because:

  • πŸ”§ Requires unlocking the bootloader (bootloader).
  • 🚨 Cancels the guarantee.
  • πŸ”„ It may cause loss of functionality (e.g., remote control or Wi-Fi will not work).

Popular firmware for Xiaomi TV:

Name of firmwareSupport for modelsPlusesCons
ATV Custom ROMMi TV 4/5, Redmi Smart TVClean Android TV, no ads, regular updatesDRM may not work (Netflix in 4K)
LineageOS for TVXiaomi TV A2, Mi TV Q1EOpen source code, high performanceNo official support, possible bugs with sound
MiTV Unlock ToolAll models (removes only restrictions)It does not require complete reflashing, retains functionalityIt does not work on all versions of the firmware

Step-by-step instructions for flashing:

Detailed instructions for installing ATV Custom ROM
1. Unlock the bootloader via Mi Unlock Tool (requires a Mi Account with a tied phone number). 2. Download the ATV Custom ROM firmware for your model from the XDA Developers Forum. 3. Connect the TV to your PC in fastboot mode (press Power + Menu when turned on). 4. Squeeze custom recovery (TWRP) command:boot flash recovery twrp.img 5. boot into recovery and install ZIP with firmware. 6. Clear the cache and perform a data reset.

⚠️ Warning: Firmware can permanently block access to official Xiaomi updates. If you use features like Mi Home or Game Turbo, they may stop working. Before you run the firmware, check if your model has a back-to-stock path.

If you’ve tried all the ways, but the carousel persists in reappearing, the problem may be:

  • πŸ”„ Automatic recovery of system applications (characteristic of firmware) MIUI TV 3.0+).
  • πŸ“¦ Hidden updates that Xiaomi installs in the background.
  • 🌍 Regional restrictions (in some markets, the carousel is more protected).

Decisions:

  1. Turn off all background processes: Go to Settings β†’ Applications β†’ Application Management. Find Mi Recommendation Service and System Ad Solution. Turn off auto-start and notifications for these applications.
  2. Use physical lock: If the carousel is intruding but it cannot be removed, create a new user account on Android TV. Go to Settings β†’ Accounts β†’ Add a user. The new profile may not show the carousel (works on 50% of models).
  3. Contact Xiaomi for support: Write to official support to disable advertising.Make reference to article 154 of the Consumer Protection Act (for Russia) or GDPR (for the EU), which prohibits the imposition of advertising without consent.

If nothing helps, consider buying an external one. TV-boxing (e.g, NVIDIA Shield or Xiaomi Mi Box S and connect it to the TV through HDMI. This will completely bypass the interface. MIUI TV and use a clean Android TV publicity.

❓ Why After Updating the Firmware Carousel Appears Again?
Xiaomi is embedding a system application recovery mechanism in software updates. To avoid this: Disable automatic updates in Settings β†’ On TV. β†’ Update the system. Use it. ADB-command to block packets (see Method 3). If the update is already installed, reset (Method 2).
❓ Can I remove the carousel without losing the guarantee?
Yes, methods 1, 2 and 4 (DNS) do not affect the warranty. Methods 3 (ADB) and 5 (firmware) can cause it to be lost if: You removed system applications through ADB. Unlocked the bootloader to install custom software. Harmed the firmware during manipulation. To minimize risks, first try methods without root rights.
❓ The carousel has disappeared, but some apps are no longer working?
This is a typical problem after removing system packages through ADB. Solutions: Restore deleted packages with the command: adb shell cmd package install-existing com.miui.systemAdSolution Reset settings (Method 2), but do not restore data from the backup. If it does not help, reflash the TV to the official version of the software through the Mi Flash Tool.
❓ Is there a legal way to disable the carousel through Xiaomi support?
In theory, yes, but in practice, support is rarely met. Action algorithm: Write to the support chat on mi.com. Indicate that the carousel violates your rights as a consumer (link to local law will strengthen your position); Require a manual to disconnect or refund the device (if the TV was purchased less than a year ago); In 20% of cases, support gives internal instructions to disconnect (usually through a hidden menu of engineering settings).
❓ How safe is it to use? ADB carousel?
ADB-The commands in this article are safe if: You only enter the commands specified in the instructions; you do not delete packets called Android, Google, mitv (except com.miui.systemAdSolution); you back up the data before manipulation: πŸ”΄ Loss of warranty (if the service center finds traces) ADB). πŸ”΄ Some functions may fail (e.g. voice search).