Why subtitles appear on the screen and how to turn them off correctly
Subtitles on Xiaomi TVs can appear unexpectedly, whether while watching movies, broadcasts or even advertising, most often due to automatic broadcast settings, firmware errors or randomly activated menu features. 80% of the time, the problem is solved in 2-3 clicks, but sometimes requires deep configuration of the system.
The main reasons for the appearance of subtitles:
- ๐บ Broadcast subtitles - built into the broadcast of the channel (more often found on the Internet) T2, cable-television).
- ๐ฌ Subtitles from content โ sewn into a film/series file (e.g., in.mkv or in a.mkv or a.mkv file.mp4 multitrack).
- โ๏ธ System error - a failure in firmware MIUI TV Google TV (relevant for models 2022-2026).
- ๐ Resetting โ after a software update or factory reset, subtitles can turn on automatically.
In this article, we will discuss all the ways to disable, from basic to advanced, including hidden menus and reset configuration. If you are using Mi TV Stick or Xiaomi TV Box, the instruction will also fit (adjusted for the Android TV interface).
Method 1: Disabling subtitles in the TV menu (basic)
Letโs start with the simplest method, which works on 90% of Xiaomi Mi TV and Redmi Smart TV models, which is suitable if subtitles appear:
- ๐น When watching TV (analog, digital) DVB-T2).
- ๐ฅ When playing local files (from a flash drive or hard disk).
- ๐ When using embedded applications (e.g. Netflix, YouTube).
Instructions:
- On the remote, press the Menu button (or Settings on new models).
- Go to Settings โ Sound and Image โ Subtitles (on some TVs the path may differ: Settings โ System โ Special features โ Subtitles).
- Select โDisable Subtitlesโ or โNoโ in the Subtitles Language section.
- If you have the option of Closed Captions, set it to the โOffโ position.
On models with Google TV (for example, Xiaomi TV A Pro 2023) the path is different:
Settings โ Device and sound โ Special features โ Subtitles โ DisableMake sure that the subtitles are not embedded in the video file (check on another device)
Try to switch the channel โ maybe the problem is only one of them.
Update the TV firmware to the latest version
Reboot the TV (power button for 10 seconds)
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โ ๏ธ Note: On some channels (e.g. Channel One) HD match TV) Subtitles can be forced and not switched off through the menu.In this case, only method 3 or 4 of this article will help.
Method 2: Disabling subtitles in applications (Netflix, YouTube, IPTV)
If subtitles only appear in a particular app (such as Netflix or Kinopoisk), the problem lies in the settings of the service, not the TV.
| Annex | The Way to Subtitle Settings | Additional action |
|---|---|---|
| Netflix | Profile โ Settings โ Subtitles โ Off. | If subtitles remain โ clear the app cache in Settings โ Apps |
| YouTube | CC button in the player โ "Off." | Check your Google account settings on youtube.com |
| Kinopoisk/IVI | Button โ๏ธ player โ Subtitles โ No. | Update the application to the latest version |
| IPTV-Players (Lazy) IPTV, SS IPTV) | Settings โ Reproduction โ Subtitles โ Retract. | Check out the playlist - subtitles can be embedded in the stream |
If the subtitles in the annex are not deactivated:
- ๐ Reinstall the app (remove and reinstall from Google Play).
- ๐ฑ Check the subtitles settings in your service account (for example, in Netflix, subtitles can be linked to your profile).
- ๐ ๏ธ Update the TV firmware โ in older versions MIUI TV There were bugs with the display of subtitles in streaming services.
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If the subtitles only appear in one app, try running it on another device (smartphone or tablet). If the problem persists, contact the service.
Method 3: Reset subtitles through the engineering menu
If standard methods donโt work, subtitles can be stuck in the system settings, and the Service Menu, which is available on all Xiaomi TVs, will help, even if subtitles appear on all channels and there is no option to turn them off.
Instructions for Mi TV 4/4S/4A/4C/5/5X and Redmi Smart TV models:
- Turn on the TV and go to any channel or main menu.
- On the remote, press sequentially: Menu โ Settings โ Support โ About TV
- Find the Model or Software Version line and quickly click on it 5 times (as when unlocking the developer on smartphones).
- The engineering menu will open. Go to Factory Settings โ Subtitle Settings.
- Select Disable Forced Subtitles and confirm the action.
- Save settings and restart the TV (power button for 10 seconds).
For models with Google TV (e.g. Xiaomi TV A2 2023 or Xiaomi TV Q2):
- Press the Home + Back button on the remote for 5 seconds.
- In the menu that appears, select Service Menu โ ADB Settings.
- Activate USB Debugging and connect to your TV via ADB (instruction below).
โ ๏ธ Warning: Unknown options in the engineering menu can disrupt the TV.Do not change anything other than Subtitle sections or CC (Closed Captions).
What to do if the engineering menu does not open?
Method 4: Completely reset the TV to factory settings
If subtitles are constantly popping up, even after you've turned off menus and engineered settings, it could be a firmware failure, which will help with a hard reset, which will delete all your settings, apps and accounts, but return the TV to its original state.
How to reset:
- Open Settings โ Device โ Reset (on some models: Settings โ System โ Additional โ Reset).
- Select โFactory Data Resetโ (Factory Data Reset).
- Enter. PIN-code (by default 0000 or 1234 if you have not changed it).
- Confirm the action and wait for the reboot (it will take 3-5 minutes).
After discharge:
- ๐ง Set up your TV again (connect to Wi-Fi, sign in to your Mi Account or Google account).
- ๐ฅ Update the firmware through Settings โ Update of the PO.
- ๐ฏ Check if the subtitles are back. If so, there's a hardware problem).
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Resetting to factory settings deletes all data, including installed applications and saved Wi-Fi passwords. Write down important information in advance or take screenshots of settings.
Method 5: Disable subtitles via ADB (for advanced users)
If none of the previous methods worked, subtitles can be sewn into the system files of the firmware, in which case debugging through ADB (Android Debug Bridge) will help, this method is suitable for models on Android TV (for example, Xiaomi Mi TV A2, Xiaomi TV Q2).
What you need:
- ๐ป Computer with Windows, macOS or Linux.
- ๐ USB-Type C Cable (to connect TV to PC).
- ๐ ๏ธ Utility. ADB Tools (you can download from the official Android website).
Step-by-step:
- Turn on the TV debugging mode via USB: Settings โ Device โ About TV โ Build number (click 7 times) Then go back and activate Debugging by USB in the section For Developers.
- Connect the TV to the computer with a cable.
- Open the Command Prompt and type: Adb devices If the device is displayed, type: adb shell settings put global. captioning_enabled 0
- Reboot TV: Adb shell reboot
If subtitles still appear, try additional commands:
adb shell settings put secure enabled_accessibility_services ""
adb shell pm disable com.android.captioningโ ๏ธ Attention: Wrong commands ADB If you're not sure what you're doing, you can see a specialist.
Frequent mistakes and their solutions
Even after you turn off the subtitles can reappear, and let's look at the typical problems and how to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Subtitles appear on only one channel. | The broadcaster broadcasts forced subtitles | Complain to the operator or use IPTV instead of on-air TV |
| Subtitles are available in only one application | Account settings or app cache | Clear the cache or reinstall the application |
| Subtitles appear after update | Bug in the new firmware | Reverse to the previous version or wait for a patch |
| No option to disable subtitles in the menu | Outdated firmware or regional restrictions | Update the software or use the engineering menu |
If subtitles only appear on the HDMI-devices (for example, when connecting a console or game console):
- ๐ Reconnect the cable. HDMI port.
- ๐ฎ Check the subtitles settings on your connected device (for example, on PlayStation or Xbox).
- ๐ Reset the settings. HDMI-CEC TV-only.