How to remove touch assistant from the screen Xiaomi: step-by-step instructions

Why the Touch Assistant is Interfering and How to Turn It Off

Virtual button "Help"** (or Assistive Touch) on Xiaomi, Redmi and smartphones POCO It's designed to allow you to quickly access the system's features -- screenshots, screen recordings, app locking, and other tools -- but many users find that it's constantly triggered by accident, shutting down some of the content in games, or interfering with video. Especially relevant is the problem on models with curved screens (for example, Xiaomi 13 Ultra or Redmi). K60 Pro), where touch-sensitive edge presses are perceived as a call to an assistant.

In this article, we’ll look at all the working ways to disable a virtual button, including hidden MIUI settings, ADB commands, and even radical methods for legacy firmware versions. It’s important to keep in mind that the interface may differ depending on the version of MIUI (12, 13, or 14) and the smartphone model. If you use POCO Launcher or custom firmware, some menu items may be renamed.

Before you start, check if your problem is due to a hardware defect, such as a faulty touch layer, if the assistant appears even after a complete shutdown in the settings, this may indicate damage to the display or plume.

Method 1: Disconnect via standard MIUI settings

The easiest method is to deactivate the assistant in the special features menu, which works on all current versions of MIUI (12-14) and does not require superuser rights.

1. Open the Settings. → Special facilities.
2. Go to the Physical Features → Assistant (or Assistive Touch on global firmware).
3. Move the slider to the "off" position.
4. Confirm the action if a warning system appears.

On some models (e.g. Xiaomi 12T or POCO F5), the path may be slightly different:

• 🔹 Settings → Additional settings → Assistant
• 🔹 Settings → System system → Gestures and buttons → Assistant

☑️ Pre-switch check

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If the button keeps popping up after you turn it off, try rebooting your smartphone. In rare cases, resetting special features settings helps (but this will remove all your individual access settings).

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On some POCO firmware, the assistant is called Quick Ball. Look for it in the same settings sections.

Method 2: Remove via ADB (for power users)

If the standard shutdown doesn't work, you can use the Android debugging bridge (ADB), which requires connecting your smartphone to your computer and enabling developer mode, and is suitable for all versions of MIUI, including modified firmware.

Attention: improper use of ADB may cause system failures. Follow the instructions carefully.

1. Activate the Developer Mode: 🔹 Go to Settings. → The phone. 🔹 Press 7 times on the version MIUI, Notice: “You have become a developer».

USB debugging

Settings

Additionally.

For developers

PowerShell

adb shell pm uninstall -k --user 0 com.miui.touchassistant

Once the command is executed, the assistant will disappear from the screen and its settings will disappear from the menu, and to return the button, you will need to reset the settings or reinstall the firmware.

Method 3: Disconnect via the settings editor (Root)

For users with superuser rights (Root), the most radical method is system file editing, which is suitable if you use custom restore (TWRP) or firmware like LineageOS.

⚠️ Warning: improperly changing system files can lead to a "brick"** of the device (complete failure). TWRP beforehand.

1. Install any file manager with Root support (such as Root Explorer or Solid Explorer).
2. Go to /system/priv-app/TouchAssistant or /system/app/TouchAssistant.
3. Rename the TouchAssistant folder to TouchAssistant_bak.
4. Reboot your smartphone.

If errors occur after the reboot (for example, constant system application crashes), return the folder to its original name.

Method 4: Using Third-Party Applications

If you don’t want to dig into settings or use ADB, you can use third-party utilities, for example, the Activity Launcher app** allows you to disable system components without Root.

Instructions:

1. Install Activity Launcher from Google Play.
2. Open the app and find it in the TouchAssistant list or com.miui.touchassistant.
3. Select the Disable action (Disable).
4. Confirm the disconnection and restart the smartphone.

The downside of this method is that after updating MIUI, the assistant may appear again, and some antiviruses (for example, Avast) may block such actions as “suspicious”.

Method 5: Resetting settings (extreme case)

If none of these methods work, you'll have to reset to factory settings, which will delete all the data from the device, including the apps and accounts you've installed, but it will return the system to its original state.

• 📱 Create a backup through Settings → Additionally. → Backup and reset.
• 🔐 Make sure to remember your Mi Account information (autonomy will be required after the reset).
• 📎 Save important files to your PC or cloud.

To perform the discharge:

1. Go to Settings → About the phone → Reset settings.
2. Choose to erase all data.
3. Confirm the action and wait for the process to be completed (it will take 5-10 minutes).

After the reboot, check if the assistant is gone. If the problem persists, this may indicate a hardware defect - contact the Xiaomi service center.

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Resetting is a last resort, and the first two (standard settings or ADB) are 90% of the time.

What to do if the assistant appears on its own

Sometimes the button is activated arbitrarily after a MIUI update or because of a sensor failure.

1. Check the sensor for defects: 🔍 Use the sensor test in the engineering menu (code ##6484##). 🔍 Click on the edges of the screen – if the assistant appears without touching, it’s a sign of a malfunction.
2. Remove the update: 📉 If the problem started after the update MIUI, Try to revert to the previous version via Fastboot.
3. Check out conflicting apps: 📱 Some launchers (like Nova Launcher) or games can activate the assistant.

⚠️ Warning: If the touch assistant appears even after the full reset and disabling of all functions, this almost always indicates a physical breakage of the screen.

FAQ: Frequent questions about Xiaomi's touch assistant