How to permanently remove “Send an error report” on Xiaomi Redmi: working methods

The Send Error Report notification on Xiaomi Redmi smartphones appears when the MIUI system detects an app, driver or kernel malfunction. For most users, it's an annoying pop-up that prevents you from using the phone, especially if the error occurs cyclically. Unlike one-time notifications, this window locks the screen until you hit Cancel or Send.

The problem is complicated by the fact that in some versions MIUI (Especially 12-14) standard disabling of diagnostics in settings does not work – the system ignores user preferences and continues to show reports. In this article, we’ll break down 5 proven ways, including hidden developer settings, editing configuration files, and radical measures to fix the problem forever.The methods are suitable for all Redmi models (from Redmi Note). 4X Redmi 13 Pro, but the effectiveness depends on the firmware version and the extent of damage to system files.

Why does the Send Error Report window appear and can it be ignored?

Failure notification is part of the MIUI Feedback mechanism, which collects data to improve firmware. In theory, reporting helps Xiaomi fix bugs, but in practice users face two problems:

• 🔄 Cyclic Errors: The same app (e.g. com.miui.home or com.android.systemui) falls over and over again, causing the user to constantly click Cancel».
• 📱 Interface freeze: In severe cases, the report window blocks access to the phone for 10 to 30 seconds, which is critical when making calls or playing games.
• 🔋 Battery discharge: Background reporting (if you click “Send”) consumes up to 5-10% of your charge per day.

You can ignore the problem, but only if the failures are of a single nature. If the window appears more than 1 time a day - this is a signal of serious problems:

• 🛠️ Damaged system files (for example, after a failed update) MIUI).
• 🧩 Application conflict (often to blame launchers, optimizers or root managers).
• 🔄 Firmware incompatibility (if you have installed custom software or ported version) MIUI different model).

⚠️ Note: If an error occurs when the phone is booted (before the desktop appears), this may indicate a hardware failure (for example, damage to the eMMC memory.

Method 1: Disabling the diagnosis in standard MIUI settings

The easiest method is to deactivate the collection of reports through the settings menu, which works on 60-70% of devices, but can be blocked by the manufacturer in some regional firmware (for example, MIUI Global for India).

Instructions:

1. Open the Settings. → The phone.
2. Tap 7 times on the MIUI version to activate the developer mode (you will be notified “You became a developer”).
3. Return to the main settings menu and select Additional → For developers.
4. Scroll down and turn off the option of Sending Error Reports (or Automatic Error Reporting in English).
5. Reboot the phone.

If the Submit Reports item is not in the developer menu, try an alternative path:

1. Settings → Applications → Application management.
2. Click on the three dots in the top right corner and select Show All Apps.
3. Find MIUI Feedback (or Feedback) and turn off the permissions to display on top of other windows.

⚠️ Attention: On some firmware (MIUI 13+ For the Redmi Note 11/12) After the diagnostics are disabled, the system can automatically turn it back on after the update.

Backup of important data|Verification of the version MIUI (Settings → The phone)|Activation of the developer mode|Disabling Automatic Updates (Settings) → Update of the PO)-->

Method 2: Block notifications via ADB (without root)

If standard settings don’t work, you can block the report window using Android Debug Bridge (ADB), a method that doesn’t require superuser rights, but requires connecting the phone to your computer.

Step-by-step:

1. Download and install ADB Tools on PC.
2. Turn on the phone debugging over USB (Settings → For developers).
3. Connect Redmi to your computer and confirm the debugging permission.
4. Open the command prompt (Windows) or terminal (macOS/Linux) in the folder with adb.exe.
5. Enter the command to check the connection: Adb devices should appear serial number of your device.
6. Follow the command to block reports: adb shell pm disable-user --user 0 com.miui.bugreport If it doesn't work, try an alternative: adb shell pm hide com.miui.bugreport
7. Reboot the phone.

To get it back, use the command:

adb shell pm enable com.miui.bugreport

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If ADB doesn’t recognize the device, try reinstalling Xiaomi drivers via Mi PC Suite or manually through Windows Device Manager.

Method 3: Edit the build.prop file (root required)

For power users with superuser rights, there is a radical method - editing the system file build.prop. This will disable not only error reports, but also other diagnostic functions of MIUI.

Instructions:

1. Install a file manager with root support (such as Root Explorer or Solid Explorer).
2. Go to /system/build.prop.
3. Make a backup copy of the file (copy it on the SD-map).
4. Open build.prop in the text editor and add two lines at the end: ro.miui.feedback=false ro.miui.bugreport=false
5. Save the file and restart the phone.

If the phone doesn’t boot after editing, restore the original build.prop via TWRP or reflash the device.

⚠️ Warning: Incorrect editing of build.prop can lead to loss IMEI, You can only use this method if you're confident of your actions.

Method 4: Remove the MIUI Feedback (root) application

The most drastic way is to completely remove the system application responsible for reports, which is guaranteed to remove the Send Error Report window, but can disrupt other functions (for example, air updates or Xiaomi Cloud services).

How to delete:

1. Install Titanium Backup or System App Remover (root required).
2. Find the com.miui.bugreport (or MIUI Feedback) app list.
3. Select the option to Delete (do not "Frozen"!).
4. Confirm the action and restart the phone.

Alternative method through ADB (if root is available but no file managers are available):

adb shell


su




mount -o rw,remount /system




rm /system/priv-app/MiuiBugReport/MiuiBugReport.apk




rm /system/priv-app/MiuiBugReport/oat/*




reboot

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Removing system applications is irreversible without flashing. If you have problems after removing MIUI Feedback (for example, updates do not work), restore the APK from a backup or flash the phone again.

Method 5: Reset to factory settings (last chance)

If none of the methods worked, and the Send Error Report window appears every 5-10 minutes, a hard reset remains, which will delete all data from the phone, but return the system to its original state, eliminating software failures.

How to drop Redmi:

1. Back up important data (photos, contacts, SMS) through Settings → About Phone → Backup or Mi Cloud.
2. Go to Settings → Additional → Recovery and Reset.
3. Select Reset and confirm the action.
4. Wait for the reboot (it will take 5-15 minutes).

If the phone does not respond to commands (hang on the logo or bootloop), reset via Restore mode:

1. Turn off the phone.
2. Press the Power button + Volume up until the Mi Recovery logo appears.
3. Select Wipe Data → Wipe All Data (control – volume buttons, confirmation – power button).
4. After reset, select Reboot.

⚠️ Note: Some models (Redmi Note 9 Pro, Redmi 10) may require re-assignment of the Mi Account after reset. If you forget your password, unlocking will take up to 72 hours (according to Xiaomi rules).

What to do if nothing helps: hardware causes

If the Send Error Report window appears even after a complete reset, the problem may be related to hardware malfunctions:

• 💾 Memory damage to eMMC: common in phones older than 3-4 years (e.g. Redmi) 4X, Redmi 5: Symptoms - accidental reboots, brakes, read/write errors.
• 🔌 Motherboard malfunction: often manifested after falls or moisture. Errors occur when charging or headphones are connected.
• 🔋 Battery wear: If the battery is inflated, it can push the board, causing failures in the power controller.

Diagnosis:

1. Check the memory status through the AIDA64 application (Memory section → Read/Write test). If the speed is below 50 MB/s, the eMMC is worn out.
2. Check the battery for bloating (if the phone case is deformed, the battery needs to be replaced urgently).
3. Connect your phone to your PC and check logs through adb logcat: adb logcat | grep -i "error\|If there are many records in the logs mmc_read_fail or ECC errors, which confirms a memory problem.

Decisions:

• 🔧 Replacement of eMMC: cost – from 3 000 ₽ (On older Redmis (until 2018), the memory chip is often soldered to the board, making repairs more difficult.
• 🔋 Battery replacement: price: 1,000–2,500 ₽. It is recommended to use the original Xiaomi batteries.
• 📱 Replacement of motherboard: relevant for physical injuries, cost 50-70% of the price of a new phone.

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If the phone is warranty, do not open it yourself. Contact an authorized service center Xiaomi - repair warranty will cost free (provided that the failure is not caused by root rights or custom firmware).

FAQ: Frequent questions about Xiaomi error reports