How to remove a man on the screen of Xiaomi TV: 5 working ways

You turned on Xiaomi Mi TV or Redmi Smart TV, and suddenly there was a little person on the screen — a small avatar, virtual assistant or a strange icon in the corner? This problem is familiar to many owners of smart TVs of the brand. Most often, the “human” arises from the activation of Mi Account, virtual assistant turned on or accidentally clicked on the remote, in rare cases, this can be the result of a firmware failure or malfunctioning applications.

In this article, we will analyze all possible causes of the appearance of a little man on the Xiaomi screen and give step-by-step instructions for its removal - from simple methods (disabling in settings) to radical ones (resetting to factory parameters). You'll also learn how to prevent the avatar from reappearing and what to do if standard methods don't work. 2018–2026 years, including the Mi series TV 4S, Mi TV Q1/Q2, Redmi Smart TV X and others.

1.What does the little man on Xiaomi's screen mean?

Before you remove a man, it is important to understand what this element is and why it came into being. In Xiaomi TVs, "human" can mean:

• 👤 Mi Account avatar – Xiaomi’s tied profile icon (appears in the upper right corner after authorization).
• 🤖 Virtual Assistant – Voice Assistant Xiao AI (activated by a voice command or button on the remote).
• 📍 Cursor tag – mouse pointer if a wireless keyboard or mouse is connected (often looks like a hand with a man).
• ⚠️ System failure is rare, but a human can signal a GUI error (for example, after an unsuccessful update).

The most common cases are an account avatar (if you are logged in to Mi Account) and a virtual assistant (if you accidentally activate it with your voice or via the remote), less often people appear because of connected input devices (mouse, keyboard) or firmware glitches.

⚠️ Attention: If the person appeared after a TV crash or physical damage to the screen, the problem may be damage to the matrix.

2. Method 1: Disabling the Mi Account avatar

If a little guy appears in the top right corner of the screen and looks like a round icon with a photo or silhouette, this is an avatar of your Mi Account, and it shows up after you log in to Xiaomi, to remove it:

1. Take the remote and press the Settings button.
2. Go to the Accounts & Security section → Mi Account.
3. Select the Sign Out option.
4. Confirm logging out of your account.

And then the avatar disappears, and if you want to leave an account but hide the icon, you can replace the avatar with an empty one.

• 🖼️ Go to Mi Account. → Profile.
• 📷 Click on the current avatar and select Delete Photo.
• 🔄 Save the changes – the icon will become a gray silhouette (less noticeable).

If you left a person after leaving your account, check if the guest mode is turned on (sometimes it also displays a standard avatar).

Settings → System → Guest mode → Disable

Method 2: Deactivation of Xiao AI Virtual Assistant

Xiaomi TVs have a built-in voice assistant, Xiao AI, which can appear on the screen as an animated person or robot.

• 🎤 Voice command (Hello, Xiao) AI» Or, "Okay, Google»).
• 🖥️ Google Assistant button or Microphone on remote.
• 🔄 Automatically after firmware updates (sometimes enabled by default).

To disable the assistant:

1. Press the Google Assistant button on the remote (or say “Hello, Xiao AI”).
2. In the opening window of the assistant press ⚙ Settings (cogs).
3. Select Disable Xiao AI or Turn off the voice assistant.
4. Confirm the action.

The microphone on the remote is off.|Removed voice commands in settings|Checked for no response to "Hello, Xiao" AI"|Updated firmware (if the problem remains)-->

If the Google Assistant button on the remote continues to activate the assistant, you can reassign it:

Settings → Remote → Customization of buttons → Google Assistant → Disable

⚠️ Note: On some models (e.g. Mi) TV Q1 2022 Assistant Xiao AI integrated into the system and does not shut down completely, in which case only resetting the settings will help (see Method 5).

Method 3: Removal of the mouse cursor or keyboard

If the little guy looks like a mouse pointer, the problem is the connected input device. Xiaomi TVs support wireless mice and keyboards, and sometimes the cursor stays on the screen even after the device is turned off.

To remove the cursor:

1. Turn it off. USB-receivers (from mouse/keyboard) from the TV.
2. Go to Settings → Devices → Bluetooth and USB.
3. Remove all saved input devices (click Forget device).
4. Restart the TV (Settings → About TV → Reboot).

If the cursor is still there, the driver may be stuck in the system, and then resetting the USB settings will help:

Settings → System → Resetting → Resetting USB- Devices

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If the cursor only appears in a particular app (such as Netflix or YouTube), check the settings of that app — it may have PC or Desktop Mode enabled.

5. Method 4: Resetting TV settings

If the little guy doesn't disappear after all the manipulations, the radical method is to reset the TV to factory settings, which will delete all user data, including installed apps and associated accounts, but return the system to its original state.

How to reset:

1. Open Settings → About TV → Reset settings.
2. Choose Reset all settings (not to be confused with Network Reset!).
3. Enter. PIN-code (by default 0000 or 1234 if you have not changed it).
4. Confirm the reset and wait for the reboot (it will take 2-5 minutes).

After the reset, the TV will turn on as new.

• 📝 Wi-Fi settings (network name and password).
• 🔑 Logins/passwords from apps (Netflix, YouTube, etc.).
• 🎯 Image and sound settings (brightness, white balance, equalizer).

⚠️ Attention: On Xiaomi TVs with Android TV 11+ (2022-2026 models) reset may require the username and password from Mi Account if Find My Device was previously enabled. If you do not remember the data, restore it in advance at account.xiaomi.com.

6. Method 5: Updating or flashing the TV

If the man appeared after updating the firmware or is the result of a system failure, manual software update will help.

1. Download the latest firmware for your model from the official Xiaomi Support website.
2. Copy the.zip file to a flash drive (FAT32 format).
3. Connect the flash drive to the TV and go to Settings → System Update → Update via USB.
4. Select the downloaded file and wait for the installation to be completed.

If the problem occurs after the update, you can try rolling back the firmware to the previous version.

• 🔍 Find the archive firmware on the forums (for example, 4PDA or XDA Developers).
• 📁 Make sure the version is compatible with your model (check by the number on the sticker on the back of the TV).
• 🔄 Install it through the Update via USB (similarly).

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Before flashing, be sure to check the TV model in Settings → About TV → Model. Installing incompatible firmware can bring the device down!

For advanced users, there is a way to update the firmware through ADB (Android Debug Bridge), which will help if the TV does not respond to the remote or hovers on the logo.

1. Connect the TV to your PC via USB (enable debugging over USB in the developer settings).


2. Install ADB on your computer (download from the Android Studio website).




3. Enter commands:




Adb devices (Connection Check)




adb sideload [name file firmware.zip] (install update)

7 What should I do if nothing helps?

If the little guy stays on screen despite all the attempts, the problem could be hardware.

• 🖥️ Graphics chip damage (often after overheating or falling).
• 🔌 Matrix malfunction (if the person is “imprinted” into the screen and is visible even in the off state).
• 🦠 Virus software (extremely rare, but possible when installing pirated applications).

In these cases:

1. Contact the Xiaomi service center (addresses on the mi.com website).
2. If the TV is guaranteed, do not try to disassemble it yourself - this will void the warranty.
3. Before visiting the service, take a photo of the problem and record a model of the TV (located on the back panel).

If the little man appeared after a TV drop or liquid hit, immediately disconnect it from the network and do not turn it on until the diagnosis - this can aggravate the damage!

FAQ: Frequent questions about the little man on the Xiaomi screen