How to change mail on Xiaomi phone: 3 proven ways

Email changes on Xiaomi, Redmi or Poco smartphones may be required when selling a device, losing access to an old account, or switching to a new email. Unlike other manufacturers, phones running MIUI have account-binding features — where mail is not only connected to Google services, but also to the proprietary Mi Account ecosystem, which means that simply changing the address in Gmail settings will not be enough: you will need a complete reassignment.

In this article, we will look at all the current ways to change email, from a standard change in Google settings to completely delete the Mi Account and then register a new one. Particular emphasis will be placed on common errors (for example, code 10404 or blocking due to frequent changes in accounts) and how to bypass them. Instructions are adapted to the latest versions of MIUI 14/15 and work on models from Xiaomi 11T to Redmi Note 13 Pro+.

Why change email to Xiaomi and what are the risks?

The main reasons for changing the email address on Xiaomi smartphones:

• 📧 Phone Sale/Switchover – New Owner Must Link His Account.
• 🔒 Theft or loss of access to old mail (hacking, blocked box).
• 🔄 Switching to corporate email (for example, with @gmail.com on @yandex.ru).
• 🛡️ Security – if your old account is compromised.

However, the process is fraught with risks:

• ⚠️ Locking the device when Mi Account is deleted incorrectly (confirmation is required via old mail).
• ⚠️ Data loss in the Mi Cloud (photos, notes, backups).
• ⚠️ Sync errors with Google services (Play Market, Gmail, Calendar).

⚠️ Note: If you are selling a phone, it is not enough to simply delete mail – you need to perform a full reset to factory settings (Settings) → The phone. → Otherwise, the new owner can recover your data via Mi Account.

Method 1: Change your email in your Google account (without deleting your Mi Account)

This is a good method if you want to change only your Gmail address without affecting your Mi Account, for example, when the primary mail for Play Market and other Google services is outdated, but you do not need to save access to Mi Cloud.

Algorithm of action:

1. Open Settings → Accounts and Sync → Google.
2. Select your current account (e.g. user@example.com).
3. Click Delete your account and confirm the action.
4. Return to Accounts and Sync and add a new Gmail address.

After adding a new account:

• 🔄 Restart your phone (required!).
• 📥 Go to the Play Market and check that apps are downloading under new mail.
• 📧 Open Gmail – New Mail should be displayed there.

⚠️ Note: If Mi Services (such as Mi Fit or Mi Home) are no longer working after a change of email, they are linked to an old Google account, in which case you will need to reinstall the applications and log in again.

Method 2: Completely change your Mi Account (with a phone reset)

If you need to change your Mi Account main mail (for example, when you sell a phone or lose access), you will need to completely delete your old account and register a new one, a process that permanently deletes all data from the device, including photos, messages and settings.

Step-by-step:

1. Create a backup copy: 📁 Go to Settings. → The phone. → Backup. 🔄 Select Local Backup and save data to a memory card or PC.
2. Delete the Mi Account: 📱 Open the Settings. → Accounts and synchronization → Mi Account. 🗑️ Click Delete Account (Password entry required).
3. Perform the reset: ⚙️ Go to Settings. → Additionally. → Resetting settings. 🔄 Choose Delete all data and confirm.

Register a new account:

• 📧 After the reboot, follow the instructions of the setup wizard.
• 🔑 At the stage of signing in to Mi Account, select Create an account and specify new mail.

Method 3: Change mail via the Mi Account web interface (without reset)

If you need to change your email to Mi Account but don’t want to reset your phone, you can do so through Xiaomi’s official website.

• ✅ You have access to your old mail (for confirmation).
• ✅ Account not blocked for suspicious activity.
• ✅ The phone is not tied to another region (for example, Chinese firmware).

Instructions:

1. Go to account.xiaomi.com and log in.
2. In the Profile → Security section, find the Email item.
3. Click Change and enter a new address.
4. Confirm the change via a code from an SMS or an email to your old mail.
5. Restart your phone – a new email will appear in the Mi Account settings.

Please note that after changing your email via the web interface, you may need to re-authorize your Mi Cloud, Mi Fit, and Mi Home services. Also make sure that the new address is not tied to another Xiaomi device, which can cause a sync conflict.

💡

If you change your email through the site, you may see a 10404 error, try clearing your browser cache or using incognito mode. Also check if VPNs are enabled – Xiaomi services can block requests from certain regions.

Mistakes when changing mail to Xiaomi and their solutions

When changing an email address, users often face technical problems, and consider the most common errors and ways to fix them:

Additional problems and solutions:

• 🔄 The phone asks for old mail after the reset: This means that Mi Account was not deleted before the reset.The solution is to enter the old account details or unlock through Xiaomi Unlock service.
• 📵 No confirmation code: Check the Spam folder in the mail, disable ad blockers, or try requesting the code through SMS.
• 🌍 Region error: If phone is bought in China, global firmware may be needed to change mail.

💡

If you see a message saying, "This device is linked to another account," it means that the phone has been restored from the backup where the old Mi Account data is stored, in which case only a full reset with pre-deleting the account will help.

How to check if the mail has been changed successfully?

After changing your email address, it is important to make sure that all services are working correctly.

1. Mi Account: 📱 Open the Settings. → Mi Account. 🔍 Make sure that the profile shows new mail. 🔄 Try syncing data with Mi Cloud.
2. Google services: 📧 Go to Gmail and a new email will open. 🎮 Open Play Market and check your account in the top menu.

Additional annexes:

• 🏠 In Mi Home or Mi Fit, exit and re-enter.
• 📷 Check backups in the Gallery → Albums. → Mi Cloud.

If some features have stopped working after changing emails (such as Mi Pay or Game Turbo), this may be due to:

• 🔌 No synchronization: Go to Settings → Accounts and sync and enable automatic sync for a new account.
• 📦 Residual data: Clear the application cache (Settings) → Annexes → Select an application → Clear the cache).
• 🌐 Regional restrictions: Some services (e.g. Mi Credit) are not available in all countries.

Frequent questions about changing your email to Xiaomi