How to change your account on Xiaomi TV: step-by-step instructions

Modern Smart TVs from Xiaomi and its sub-brands like Redmi or Black Shark are powerful multimedia centers powered by the Android TV operating system or PatchWall proprietary shell. Deep integration with the ecosystem requires linking the device to a user’s personal profile to synchronize settings, purchases in the app store and access to cloud services. However, situations where you need to change the device owner, transfer the TV to another family member or simply use content from another country arise quite often.

Changing your account is not always intuitive, especially given the differences in interfaces between different firmware versions. Mistakes can lead to blocking certain features or linking your device to someone else’s profile, which will limit your management capabilities. In this article, we will detail the algorithms for different scenarios, focusing on data security and correctly switching between Google and Mi Account services.

Before you start taking action, it's important to understand that changing your account isn't just about switching a button on a menu; it's about licenses for movies you buy, subscriptions to streaming services, and viewing history. Authorizing a new user will completely change the digital environment of your TV, making it a personalized tool for you.

Preparing for account change and checking current data

Before you make changes to the configuration of the system, you need to audit the current connections. Often users forget that several profiles can be activated on the TV at the same time: the main Google Account for the Play Market store and a separate Mi Account for the manufacturer's system services. Ignoring this fact can lead to the fact that after leaving one profile, the second one will remain active and will continue to sync data.

You will need access to passwords from both accounts if you plan to switch to them on another device, or the full right to delete them if the device is sold. Make sure the remote is functional and the batteries are charged, as navigation through the settings menu requires accuracy. Also check for a stable Wi-Fi connection, as some changes may require online verification.

It is recommended to prepare a list of applications that are critical to the new user in advance, after changing the account and possibly completely resetting, all data will be deleted and the programs will have to be installed again, which will save time in the future and avoid confusion with licenses.

Importantly, if the TV was purchased by hand, the previous owner is obliged to untie the device from his Mi Account remotely via the web interface if physical access is no longer possible, otherwise the security system may consider the attempt to sign in a new user as suspicious activity.

Signing out of Google account on Android TV

Android TV stores user data in a secure partition, and simply removing the application will not untie the device from the profile. To exit correctly, you need to go to the system settings. On the remote, click the button with the image of the gear or select the appropriate item in the upper right corner of the main screen. Next, you should find the Accounts and login section or Users, the name may vary depending on the firmware version.

In the list that opens, you will see all the profiles you have added before. Select the one that is marked as the main one or the one you want to leave. The system will offer several options: delete the account, change the sync settings or add a new one. To completely clean up, select the option to delete the account. Once confirmed, the TV will break communication with the Google servers for the user, and all the content and settings purchased will be deleted from the device.

⚠️ Note: Deleting your Google account from your TV does not remove your account from the Internet; your data, photos and purchases on Google Play are stored in the cloud and will be available when logged in from any other device.

If the device has set up Parental Control or a child profile, the system may request PIN-This is a security measure to prevent minors from accidentally deleting important data, and if the code is lost, you may need to reset the TV settings to the factory.

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If you plan to sell your TV, after deleting your account, be sure to perform a full Factory Reset so that your personal files and search history are not left on the device.

In some versions of the PatchWall interface, the path to settings may be hidden in the depth of the menu. Try to follow the Settings → Device → Preferences → Accounts. If a standard exit is not possible due to a system error, you can try to clear the data from Google Play Services, but this is a riskier method that requires caution.

Mi Account Management and Regional Change

Xiaomi heavily relies on its own Mi Account ecosystem to run features such as Mi Cloud, device search and synchronization of settings between brand gadgets. Unlike Google, it often requires not just logging out but changing region, as content and services are highly geographically dependent, for example, an account registered in China will not be suitable for full use of the European app store.

To exit your current Mi Account profile, go to Settings → Accounts → Mi Account. At the bottom of the screen or in the profile menu (often indicated by three dots or a user icon) there is a button to exit. The system will warn you that the sync data will be deleted. Confirm the action. If you forgot your password, use the recovery function via the linked phone number or email.

Changing the region is a separate but important procedure, which is done in the Settings → General → Region menu. When you change country, the TV can reboot and the list of available apps will be updated. Changing the region to China can open access to additional interface features, but will block some global applications, such as Netflix in HD quality.

After changing the region and leaving the account, it is recommended to restart the device, which will allow the system to apply new configuration files and correctly determine the location to provide relevant content in the recommendation feed.

Registration and entry to a new profile

Once the device is cleared of the previous data, you can start setting up a new user, which is similar to the initial setup of a new TV, and when you turn on, the system will prompt you to select a language and connect to a Wi-Fi network, then you will request to log in to a Google account, enter the new user's data, observing the register of characters.

If you don't already have a Google account, you can create it directly from your TV, although it's more convenient to do it via your smartphone or computer and then just enter your username and password. The system will suggest you accept the terms of use of Google services. Carefully read the geolocation and action history items, as they affect the personalization of advertising and recommendations.

Then you sign in to Mi Account. If you use Xiaomi devices (smartphone, tablet, camera), it is recommended to log in to the same account to create a single ecosystem, which will allow, for example, to display photos from your phone to your TV or use your smartphone as a remote control, otherwise you can skip this step or create a new profile.

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Using one Mi Account on all Xiaomi devices simplifies the management of the smart home and allows you to transfer content between gadgets in one click.

Once you have successfully logged in, sync will begin. The TV will download a list of previously installed apps if you have used the backup function. Check the voice search as it is tied to the language and region of the new account.

Creating and Switching Between User Profiles

Modern versions of Android TV support multiplayer, which is ideal for families with different preferences, and instead of constantly logging in and out, you can create separate profiles, each profile has its own desktop, its own apps, and its own YouTube history.

To add a new user, go to Settings → Device → Preferences → Users. Click Add User or Guest. For guest mode, no browsing history is saved, which is convenient for temporary access. For a permanent user, select creating a full profile and log in to their Google account.

• 🔄 Switching between profiles is done through the profile menu in the upper right corner of the main screen or through a voice command.
• 👤 Each user can customize their avatar and preferences, which affects the issuance of recommendations in Google. TV or PatchWall.
• 🔒 Parental controls can be customized for children’s profiles, limiting access to certain content and apps.

Switching is fast, without rebooting the device, but it is worth considering that some applications may not support multiplayer mode and will only run in the main profile, and disk space is shared among all users, so when installing heavy games or movies, this should be considered.

⚠️ Warning: Deleting the main user (owner) will automatically delete all other profiles on the device and return the TV to factory settings.

Solving Typical Problems When Changing an Account

Users may experience technical difficulties when changing their account, with one common problem being synchronization errors or endless waiting for logins, often due to an unstable Internet connection or blocking of Google services in some regions. In such cases, change helps. DNS-server settings in network settings at 8.8.8.8 (Google) DNS) or 1.1.1.1).

Another common situation is that the TV says that “the device is already tied to another account” and requires unlocking through the previous owner, a feature called Factory Reset Protection (FRP), which means that if you buy a used TV and can’t contact the seller, it will be extremely difficult to officially unlock the device, and you will need to contact the service center with checks for purchase.

If your account change stops working with voice search or Google Assistant, try clearing the cache of the Google app. Go to Settings → Apps → All Apps → Google and select Clear Cache. In extreme cases, a full reset will help.

Frequently Asked Questions (FAQ)