Users often experience a situation where one of the headphones stops working in pairs or the device does not appear in the list of available. This is a common problem for the Xiaomi Mi True Wireless Earbuds Basic 2 model, requiring the correct reset and repair procedure. Without accurately performing the sequence of actions, it is almost impossible to restore synchronization between the left and right channels.
In this guide, we will discuss a detailed algorithm of actions that will help to revive the headset and return full stereo sound. It is important to understand that the procedure is different from a conventional connection to the phone, because it requires forced entry into pairing mode. Ignoring the nuances of timing can lead to the fact that the device will remain invisible to the smartphone.
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The main difficulty is that the headphones must first synchronize with each other, and only then with the phone.
Preparation for the synchronization procedure
Before you start active, make sure that the equipment is ready. Charge the case and the headphones themselves to full level, as low battery power can prevent you from entering the setup mode correctly. Make sure that your smartphone is on the Bluetooth module and it is ready to find new devices.
If you've previously connected this headset to your phone, be sure to perform the device forget operation. This is a critical step that clears the cache of old connection profiles and prevents conflicts when you try to sync again. Just uninstall the application or turn off Bluetooth is not enough - you need to delete the profile from the list of previously used ones.
- 🔋 Fully charge the case and headphones before the procedure.
- 📱 Remove the “Mi True Wireless EBs Basic 2” profile from your phone’s Bluetooth settings.
- 🚫 Turn off Bluetooth on your phone before you start resetting your headset settings.
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Put the headphones in the case and close the lid for 10 seconds before the procedure so that they are guaranteed to turn off.
⚠️ Warning: Do not remove the headphones from the case until the instruction clearly requires this action.
Resetting headphones Xiaomi Basic 2
The reset process is a key step in breaking the old link between left and right earphones, so remove both earphones from the charge case, and they should automatically turn on, as the indicators will signal.
Then you need to press and hold the touch zones on both headphones simultaneously. You need to hold your fingers for about 5-7 seconds until the indicators go out. After that, without letting your fingers go, continue holding the sensors for about 20-30 seconds. At this point, you will reset the factory settings, which will be confirmed by flashing the indicators in red.
☑️ Algorithm of resetting settings
Once the reset is successful, the indicators should go out. Put the headset back in the case and close the lid. This action is necessary for the devices to go into standby mode and prepare for clean synchronization with each other.
Primary pairing of left and right headphone
The most important thing is to get the left and right channels to "see" each other without the phone, and remove both earbuds from the case at the same time, and within the first few seconds, they will flash a quick white light, which means finding a pair.
Wait until one of the headphones (usually the right one) flashes slowly, and the other (left one) goes out or blinks very rarely, which means that the synchronization between the two has been successful, and now the headset is ready to connect to an external sound source. If both continue to blink quickly, put them in the case and repeat the reset procedure.
Why are the headphones not synchronized with each other?
Now you can turn on Bluetooth on your smartphone, and the list of available devices should be called "Mi True Wireless EBs Basic 2," and it's important not to confuse this with the separate names of the left and right channels.
Connection to a smartphone and PC
Click on the device name in your gadget's Bluetooth list. The connection process takes a few seconds. Once successfully connected, the voice assistant will inform you of status ("Connected"), and the headphone indicators will flash rarely or burn constantly, depending on the firmware model.
For Android and iPhone users, the procedure is identical, but on Android devices, you may need to confirm a request to access contacts or media files. On computers running Windows 10 or 11, the algorithm is also standard: device search and connection.
| Status of the indicator | Meaning | User action |
|---|---|---|
| Fast flashing white | Couple search mode / Reset | Wait for the connection or repeat the reset |
| Slow blinking white | Successful connection to the phone | We can use it. |
| Burning red (in case) | Charging's coming. | Nothing to do |
| Burning white (in case) | Charging complete. | You can extract it. |
The solution to the problem: only one headphone works
The situation when the sound comes from only one channel is the most common complaint of owners of Xiaomi Basic 2. Most often this is due to the fact that the headphones have lost communication with each other and one of them is connected to the phone as an independent device, in which case two devices with the same name can be displayed in the Bluetooth list.
To fix this, you need to remove both devices from the phone's memory. Then complete the reset according to the instructions above. It is critically important not to turn on Bluetooth on the phone until the headphones are synchronized with each other (one stops flashing quickly).
⚠️ Note: If you see two "Mi True Wireless" devices on the Bluetooth list, you can only connect to one of them.
Sometimes cleaning the charging contacts on the headphones themselves and inside the case helps, and oxidation or dust can prevent one channel from charging correctly, causing it to turn off prematurely and fall out of sync.
- 🧹 Wipe the contacts with an alcohol napkin to remove oxides.
- 🔌 Make sure the headphone sits tightly in the case and the charging indicator lights up.
- 🔄 Repeat the reset procedure if cleaning the contacts did not help.
Features of working with different operating systems
Although Bluetooth is universal, different OSes can handle the headset profile differently. MIUI And other Android shells sometimes require manual permission to use the microphone for the second headphone after connecting.
On iOS devices may require a re-confirmation of trust every time they connect if the profile is deleted incorrectly. Windows PC users should pay attention to Bluetooth adapter drivers, as older versions may not properly support the SBC codec used by this model.
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The microphone problem on one of the headphones is often solved by switching the Bluetooth profile from Headphones to Headset in the Windows audio settings.
If you use a laptop, make sure it doesn't try to connect to both channels separately. In Windows audio settings, select "Mi True Wireless..." as the default output device, not "Hands-free AG Audio" if you care about quality sound, not just conversations.