Scrolling screen on Xiaomi: why it doesn’t work and how to fix it

You try to flip through Instagram or browse through your browser, but Xiaomi's screen stubbornly ignores your swipes? Scrolling problems are one of the most common complaints of smartphone users of this brand, and the causes can be hidden in both software failures of MIUI and hardware malfunctions. In 80% of cases, the problem is solved without contacting the service center, but for this you need to accurately diagnose the source of the problem.

In this article, we'll look at all possible scenarios, from the commonplace sensor contamination to gesture conflicts in firmware, learn how to calibrate the touchscreen, reset gesture settings, check the display in safe mode, and even manually update sensor drivers through the app. ADB. We will also discuss the nuances of the models with AMOLED-screens (for example, Xiaomi 13 Pro or Redmi) K60), where scroll problems are often associated with the incorrect operation of the Always-On Display function.

If your smartphone hit the water, fell from a height or the screen started to “glut” after installing custom firmware, immediately go to the section on hardware malfunctions. Otherwise, start with software methods: they take no more than 10 minutes and do not require special skills.

Signs of malfunctioning scrolling: when to sound the alarm

Not all screen slowdowns are a cause for panic, for example, if you stop scrolling for a second when you open heavy web pages in Chrome, it's not the sensor that's to blame, it's the lack of RAM, but there are symptoms that clearly indicate a problem with the touchscreen:

• 🔄 The screen responds to swipes only with 3-5 attempts, while taps (presses) work normally.
• 📱 Scrolling “jumps” – instead of smooth scrolling, the page twitches a few paragraphs up/down.
• 👆 Swipe in one direction (for example, up) works, and in the other – not.
• 🎮 In games, the joystick does not respond to finger movements, although the pressings are recorded.
• 🔍 After restarting the smartphone, the scroll works 5-10 minutes, then again “falls off».

A particularly alarming sign is if problems only appear in specific applications (e.g. TikTok or VKontakte), which may indicate a conflict between MIUI gestures and the program’s internal logic, in which case resetting gesture settings or updating the application will help.

⚠️ Warning: If the screen stopped responding to scrolling after the phone fell or moisture hit, do not try to disassemble the device yourself - this can lead to short circuit of the contacts of the display plume.

Software Ways to Correct Scrolling

Start with the simplest methods, which help 60 to 70 percent of the time, and even if the cause is deeper, these steps will help to eliminate superficial failures.

1.Reboot and cache reset

It sounds trite, but a soft reset often solves touchscreen issues caused by temporary Android errors. If a conventional reboot didn't help, try:

1. Press the power button + increase volume for 10 seconds until the Mi logo appears.
2. After turning on, go to Settings → Applications → Application Management.
3. Find Launcher (or MIUI Launcher), click Storage → Clear cache.

If the problem occurs after the MIUI update, clear the cache for Settings (com.android.settings).

Sensor calibration

MIUI does not have a built-in tool for touchscreen calibration, but you can use a hidden engineering menu:

1. Open the phone app and enter the code: ##6484##
2. Select the Touch Screen Test (Sensor Test).
3. Follow the instructions on the screen: swipe your finger at all the points indicated.

If the scroll started to work worse after calibrating, return the default settings in the same menu (Reset Touch Data).

Check the operation of the scroll in safe mode

Clear Launcher cache and Settings

Calibrate the sensor

Update the firmware to the latest version

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3. Disabling MIUI gestures

MIUI signature gestures (such as swiping from the bottom to back up) sometimes conflict with scrolling in apps to turn them off:

1. Go to Settings → Display → Full-screen mode.
2. Select the navigation buttons instead of the gestures.
3. Reboot the phone.

If you've had a scrolling experience, it's a software problem, and you can try to get your gestures back, but you can update your MIUI to the latest version.

Diagnosis in safe mode

Safe Mode helps determine if a third-party app is to blame for scrolling problems, and only system services load in this mode, so if swipes work, you need to look for a conflicting program.

To enter safe mode:

1. Press the power button until the shutdown menu appears.
2. Press the finger to turn off for 3-5 seconds.
3. Confirm the transition to safe mode (the Safe mode will appear at the bottom of the screen).

Check the scroll in multiple apps, and if everything works fine, it's one of the apps installed to find it.

• 📱 Remove recently installed programs (especially launchers, optimizers, or games).
• 🔍 Check permissions for applications in Settings → Annexes → Permits → Other permits → Overlaying on top of other applications.
• 🛠️ Update all apps through Google Play.

⚠️ Warning: In Safe Mode, all widgets and background processes are turned off. If scrolling stops working again after it exits, the reasons lie in system settings, not in third-party software.

Redmi Note 12/13

Xiaomi 13/14

POCO X5/F5

Redmi 10/11

Another model-->

Update of firmware and drivers

If the screen scrolling started to twitch after the MIUI update, it may be the fault of the firmware bug. Xiaomi regularly releases patches for such errors, so the first thing to do is update to the latest version:

1. Go to Settings → About the phone → System update.
2. Click Check for Updates and install the available packages.
3. After the update, reset the cache (see section above).

If the update didn’t work, and the problem occurred after the transition to a new version of MIUI (for example, from 13 to 14), you can try to roll back to the previous firmware.

• 🔗 Download the desired firmware version from the official Xiaomi website (choose Stable, not Developer).
• 📁 Move the file to the root folder of the phone and rename it to update.zip.
• 🔄 Go to Settings. → The phone. → Updating the system → Three points. → Select a firmware file.

For models with a locked bootloader (such as Xiaomi 12T or Redmi Note 11 Pro+), rollback is possible only through the Fastboot with the bootloader unlocked.

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If the scroll update has become worse, try turning off animation in the developer settings. To do this, go to Settings → About Phone → MIUI Version (click 7 times), then to Settings → Additional → For Developers and install Animation = Off.

Advanced Methods: ADB and Engineering Menu

If standard methods don’t work, you can try manually resetting the sensor settings via the Android Debug Bridge (ADB), a method that is suitable for power users and requires a computer.

First, turn on the USB debugging:

1. Activate Developer Mode (7 times click on the MIUI version in Settings → About Phone).
2. Return to Settings → Additional → For developers and enable USB debugging.
3. Connect your phone to your PC and confirm your trust in your computer.

Now run commands in ADB (install it from the official website):

adb shell


su




echo 1 > /sys/touchscreen/reset




exit




exit

If the scroll doesn’t work after that, try resetting the sensor calibration:

adb shell


settings delete system pointer_location




settings delete system show_touches




exit

For models with AMOLED-screens (e.g. Xiaomi 13 or Redmi) K50) Sometimes it helps to disable the Always-On Display function:

adb shell settings put global aod_mode 0

⚠️ Attention: Teams ADB This can cause the phone to malfunction if entered incorrectly. --wipe_data — This will erase all user data!

Hardware malfunctions: when you need a replacement

If none of the software methods worked, the problem is probably a physical fault with the touchscreen or the plume, and here are the most common hardware causes:

• 💧 Moisture falling under the screen (even if the phone did not sink, condensation could damage contacts).
• 🔧 Weakening of the plume after falling or disassembling the phone.
• ⚡ Overheating of the display (often occurs when charging with fast power) + play-off).
• 🔋 Bloating the battery that presses on the screen from the inside.
• 🛠️ Wear of the touch layer (relevant for phones older than 3-4 years).

Check hardware serviceability can be using the display test:

1. Enter the phone code in the app: ##3644633##
2. Select Touch Test and check how the screen responds to swipes across the area.
3. If some areas do not respond or react with a delay, this is a clear sign of damage to the touchscreen.

For models with AMOLED (such as Xiaomi 12S Ultra), also check the screen for dead pixels – they may indicate problems with the matrix that indirectly affect the sensor.

⚠️ Warning: If you notice that the screen has started to “bubble” or there are iridescent spots – this is a sign of detachment. OCA-glue (for AMOLED). In this case, the scrolling will deteriorate over time, and the only solution is to replace the display.

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If the phone is warranty, don't try to repair it yourself! Opening the case will void Xiaomi's warranty obligations. Contact an authorized service center with a check and a box.

FAQ: Frequent questions about scrolling on Xiaomi