Mi Account registration on Xiaomi: instruction 2026 with error solutions

Creating a Mi Account is a must for Xiaomi, Redmi or POCO smartphone owners. Without it, you can’t use branded services like Mi Cloud cloud storage, Find Device search, note synchronization or firmware updates over the air. But what if you have a new phone and you don’t have an account yet? Or your old profile is blocked and your data is lost?

In this article, we’ll look at all the ways you can sign up for a Mi Account directly on your phone, from the standard procedure through Settings to avoiding common errors like “Too many tries” or “I can’t connect to the server.” and how to link the device to the account correctly so you don’t have any problems resetting.

If you buy Xiaomi with your hands, make sure to check if it is tied to someone else’s account, otherwise you risk getting a brick after a reset.

Why do I need a Xiaomi Mi Account?

Many users try to get by without signing up, but that limits smartphone functionality by 70 percent.

  • 🔄 Data sync: Contacts, SMS, photos and notes will not be backed up in the Mi Cloud (5GB free).
  • 📱 Device search: If the phone is stolen, you won’t be able to track its location or lock it through Find Device.
  • 🔄 Updates MIUI: Some firmware (especially global versions) require authorization to download.
  • 🎮 Access to services: Xiaomi Community, themed wallpaper, branded applications like Mi Home for smart home.
  • 🛡️ Reset Protection: Unbinding to an account after Hard Reset, the phone may require old data (Mi Account Lock feature).

Moreover, since 2023, Xiaomi has tightened its security policy: on new models (for example, Xiaomi 14 or Redmi Note 13 Pro+) without an account, it is impossible even to activate some camera or NFC functions. And when buying a used phone, you can expect an unpleasant surprise - the previous owner did not untie the device, and now it is blocked.

Important: from January 1, 2026, Xiaomi banned the registration of new accounts via SMS for users from Russia and Belarus. Now you need a valid email (Gmail, Yandex, Mail.ru, etc.).

How to register Mi Account on the phone

There are three official ways to create a Mi Account directly on a Xiaomi smartphone:

  1. Settings is the easiest way for new users.
  2. Through the Mi Account app – if the standard method doesn’t work.
  3. Through the browser - a universal option for any device.

Let's take a look at each of them in detail, and let's start with the most popular one, which is logging in through the phone menu.

📊 What kind of registration do you prefer?
Through phone settings
Through the Mi Account app
Through a browser on a PC
Another option

Method 1: Registration through Xiaomi Settings

This is suitable for new phone owners or after resetting, and is valid for MIUI 14 and later (including HyperOS):

  1. Open the settings (cog icon on the desktop).
  2. Scroll up and select Mi Account (or Accounts and Sync → Mi Account on some models).
  3. Click Create an account (or Sign in/Register).
  4. Select country/region. For Russia and CIS, it is optimal to specify Russia or Other regions.
  5. Enter a valid email (e.g. your address@gmail.com) since 2026 registration by phone number for the Russian Federation is disabled!
  6. Create a password (minimum 8 characters, with capital letters and numbers).
  7. Confirm registration by link in the letter that will come to the specified email.

If the letter didn't arrive:

  • Check the spam folder.
  • Update your mail manually (pull the screen down).
  • Try sending the letter again through the Send again button.

Check your internet connection (Wi-Fi or mobile network)|Make sure that the email is valid and has access to it.|Turn it off. VPN (It can block Xiaomi servers)|At least 30% battery charge (in case of a long procedure)-->

Method 2: Registration through the Mi Account application

If the standard method does not work (for example, the error “Can not connect to the server”), try using the proprietary application:

  1. Open Google Play and find the Mi Account app (developed by Xiaomi Inc.).
  2. Install and open it.
  3. Click Register and select Email.
  4. Fill in the fields: email, password, country.
  5. Confirm registration through a letter.

The advantage of this method is that the app is updated frequently and can bypass temporary outages on Xiaomi servers. However, beware: Google Play has fraudulent copies of this app.

  • 🔹 Name: Must be exactly Mi Account (without further words).
  • 🔹 Developer: Xiaomi Inc. (not "Xiaomi Team" or other suspicious options).
  • 🔹 Number of downloads: The original has millions of installs.

Method 3: Registration via browser (on phone or PC)

A universal method that works even if the phone has a broken screen or no access to Settings:

  1. Open any browser (Chrome, Firefox, Mi Browser).
  2. Go to the official website: account.xiaomi.com.
  3. Press Sign Up (Register).
  4. Select registration by Email.
  5. Fill out the form and confirm the email.

This method is convenient because you can register in advance on your computer and then just log in to your phone account, and it will also help if there are regional restrictions on your smartphone (for example, Chinese firmware).

What to do if account.xiaomi.com is not opened?
If the site is not loading, try: 1. Disable VPN/proxy (they can block access). 2. Use another browser (for example, Chrome in incognito mode). 3. Check the date and time on the device - incorrect settings can block HTTPS- connections. 4. Try an alternative link: i.mi.com (sometimes it works more stable).

Typical errors in registration and their solutions

Even with the right actions, users often encounter errors, and let's look at the most common ways to eliminate them:

Mistake.Reason.Decision
Too many attempts. Try later.Too many requests from a single IP or deviceWait 24 hours or use a different email/network connection
Cannot connect to the serverInternet problems or blocking of Xiaomi serversTurn off VPN, check the connection, try mobile internet instead of Wi-Fi
This email is already in use.You are trying to register an account with an email account that is already linked to a Mi Account.Restore access to your old account or use a different email
The Intolerable RegionUnsupported region (for example, China in registration for the Russian Federation)Choose Russia or Other Regions
Confirmation code not sentProblems on the side of the email service or blocking emails from XiaomiCheck for spam, try another email (e.g. Gmail instead of Mail.ru)

If neither solution worked, try registering through another method (e.g., use a browser instead of an app) and check if your ISP is blocking access to Xiaomi servers, which can happen on corporate networks or when using public Wi-Fi.

💡

If you see a “Device not supported” error when you sign up, try changing your phone settings to India or Indonesia – sometimes this helps you bypass the restrictions.

Security: How to Avoid Losing Access to Mi Accounts

One of the most frustrating scenarios is when you forget your password or lose access to an email linked to your Mi Account, and it can be extremely difficult to restore your profile, especially if your phone has Mi Account Lock enabled.

  • 🔐 Use a strong password (at least 12 characters with a letter, a number and a special character).
  • 📧 Attach backup email in your account settings (Mi Account → Security → Backup email).
  • 📱 Save backup codes for recovery (you can generate them in the same Security section).
  • 🔄 Regularly update your password (every 6 months).

What to do if your account is already blocked?

If you have forgotten your password, try to restore access:

  1. On the Mi Account login page, click Forgot your password.
  2. Enter the email linked to the account.
  3. Follow the instructions in the password reset letter.

If your email is lost, you can only contact Xiaomi via the mi.com/support form, but be prepared to provide:

  • IMEI phone (you can find out via *#06#).
  • Check or proof of purchase.
  • Photo of the box with the serial number.

💡

Never buy used Xiaomi without resetting the previous owner’s Mi Account! even after Hard Reset, the phone may require old data to unlock (Anti-Theft feature).

Creating an account is only half the battle, and to make all the functions work properly, you need to link the device correctly.

  1. After registration, log in to Mi Account through Settings → Mi Account.
  2. In the Devices section, check if your phone is showing. If not, click Add Device.
  3. Confirm the link via SMS or email (depending on the region).
  4. Activate data synchronization (Settings → Mi Account → Mi Cloud).

Important: Some firmware (especially Chinese) may require additional confirmation via Find Device.

  1. Go to Settings → Memory → Find Device.
  2. Turn on the function and confirm via SMS.

What happens if you don't tie the phone?

Without a binding, you can't:

  • 🔄 Recover data from the cloud.
  • 📍 Use the Find Device function.
  • 🔄 Receive MIUI updates (on some models).
  • 🛡️ Unlock the custom firmware bootloader.

💡

If you buy a new Xiaomi, link it to your account right after you first turn on, which will protect you from scammers who could dump the phone and resell it.

Frequent questions about Mi Account on Xiaomi

Can I create a Mi Account without email?
Since 2026, for users from Russia and the CIS, registration is possible only through email. Previously, you could use a phone number, but this option is now disabled. If you do not have an email, create it on Gmail or Yandex.
What if you register with the message “This email is not supported”?
The error occurs when you use email from a little-known email service. Solution: Try Gmail, Yandex or Mail.ru, they work guaranteed. Make sure the email is confirmed (sometimes you need to click on the link in the email from the mail service), check if your provider is blocking access to Xiaomi servers (try another Internet).
How to delete an old Mi Account from a Xiaomi phone?
To untie your account: Go to Settings → Mi Account. Click on Profile Icon → Sign Out. Confirm Exit (the phone may ask for a password). If you want to delete your account completely (for example, before selling your phone), do so via the web version: account.xiaomi.com → Account Settings → Delete Account. Attention: This will delete all data from Mi Cloud without the possibility of recovery!
Why does the phone ask for an old Mi Account after resetting?
This is triggered by Mi Account Lock. Solutions: If your phone is: enter your old account details. If the phone is purchased used: ask the seller to untie the device via Find Device or return the money. If your account is yours but you have forgotten the password: restore it through the recovery form. ⚠️ Attention: if the phone is tied to someone else's account, you can only unlock it through the official Xiaomi service (cost from 3,000 ₽).
Can I use one Mi Account on multiple Xiaomi phones?
Yes, you can link one account to multiple devices (up to 10). This is convenient for synchronizing data between Xiaomi smartphones, tablets and smart devices (such as Mi Band or Mi Robot Vacuum). However, note: All devices will share Mi Cloud (photos, contacts, notes). If you forget the password, access to all associated devices will be blocked. Some functions (such as Find Device) can conflict if the devices are in different places.

If your question isn’t on the list, check the official Xiaomi documentation or ask a question on the Mi Community forum. just avoid third-party “unlock services” – most of them are fraudulent!