Xiaomi’s modern automatic cleaners are complex gadgets that require periodic maintenance. Sometimes users are faced with a situation where the device stops responding to commands, loses connection to the router or starts to issue errors that cannot be fixed by standard methods. In such cases, the only right solution is a complete reset to factory parameters, which returns the software to its original state by removing all user data and room maps.
Resetting may be required when selling a device, switching to a new router, or after a failed firmware update. It is important to understand that resetting is a radical measure that affects not only network settings, but also saved cleaning cards. Before starting any manipulations, you need to make sure that you are ready to reconfigure the gadget in the Mi Home application. In this article, we will discuss in detail all available ways to return to factory state for the Vacuum Mop series models.
Don't be alarmed if a device seems "locked" or behaves inadequately. Often the problem is a software failure that can be easily fixed by rebooting the configuration. We'll look at both the software methods through the application and the hardware methods that require physical interaction with the device's body. The main thing is to strictly follow the algorithm of actions so as not to damage the robot's file system.
When you need a complete reset of settings
There are a number of situations where Hard Reset is a prerequisite for continued operation, and users often use it when changing their ISP or buying a new router. IP-address or network settings, making it impossible to connect to new hardware without cleaning up memory.
Another common reason is to transfer the device to another owner: If you sell your Xiaomi Vacuum Mop, it is crucial to delete all personal data, including cleaning history and linking to your account, which guarantees privacy and allows the new owner to register the gadget for himself without making mistakes about the fact that the device is already occupied.
⚠️ Warning: Before reset, make sure the battery is at least 20% charged. interruption of the recovery process due to battery discharge can damage system files.
Also, reset is necessary if the robot starts to work incorrectly: chaotic movement, ignore virtual walls or constantly lose communication with the server. Sometimes software errors accumulate and a simple reboot does not help, in such cases, cleaning the cache and settings allows you to eliminate bugs caused by prolonged operation or failed updates.
Preparation of the device for the discharge procedure
Before you hit the reset button, you have to do a series of preparatory steps, which minimize the risk of errors and ensure that the process is successfully completed, first of all, install the robot on the charging base, and stable power is critical, because during the reset, the system can perform background recording operations.
The second important step is to disconnect from your account. If you have access to the Mi Home app, you'd better unplug the device software first, so go to the device's settings in the app, scroll down and select "Delete Device" or "Unplug" to free up server binding.
- 🔋 Make sure that the battery is at least 20-30% stable-work.
- 📱 Open the Mi Home app and check the status of the device (online or offline).
- 🗺️ Save important data if it’s not synced to the cloud (although cards are usually linked to an account).
- 🔌 Check that the charging base is connected to the network and the contacts on the robot are clean.
If the device is offline and does not respond to the application commands, move to hardware methods. In this case, the preparation is reduced to providing physical access to the control buttons on the case. Make sure that the buttons are not flooded with water and blocked by debris.
☑️ Preparation for discharge
Hardware reset button (Hard Reset)
The most reliable way to return the Xiaomi Vacuum Mop to factory settings is to use a hidden or explicit reset button, which is located depending on the specific model. In most modern versions, such as the Vacuum-Mop 2 Pro or Vacuum-Mop Essential, the reset button is combined with a power button or put into a separate hole.
To perform the procedure, you need to find a small hole, often labeled "Reset." You need a thin object, such as a paper clip or a special needle, coming in the kit. Press and hold the button inside the hole for 5-10 seconds. Indicators on the case should blink or change color, which signals the beginning of the process.
⚠️ Warning: Do not release the button immediately after the first flash, hold it until the characteristic beep or change the display mode, otherwise the reset will not be activated.
On some models, such as the Roborock series (which are often based on Xiaomi technologies), the procedure may be different. It often requires two buttons to be simultaneously pressed: turn on and return to base, hold them for about 3-5 seconds until you hear a voice message about the start of the reset or see the flashing of indicators.
What to do if the button is not pressed?
Once the robot is done successfully, it will restart, and you will hear a welcome message or you will see a flash of the WiFi indicator, which means that the memory is cleared and the device is ready to reset, and you can now reconnect it to the network through the application.
Reset via button combinations on the body
In some cases, especially on models without a separate Reset hole, a combination of buttons is used. This method is often used if the standard reset does not work. Xiaomi Vacuum Mop models are characterized by a combination of home (return to base) and on/pause buttons.
The algorithm is simple: turn on the robot, wait for the system to boot, then press and hold both buttons simultaneously for 5-10 seconds. Watch the Wi-Fi indicator: it should start flashing quickly, which means switching to pairing mode and resetting network settings.
It's important to note that different versions of firmware can vary in time, so if 5 seconds isn't enough, try holding it to 15 seconds, and the key is to keep the buttons on until the light indicator changes, and this will confirm that the command is accepted by the controller.
| Model of the device | Resetting method | Duration of retention | Indication of success |
|---|---|---|---|
| Vacuum-Mop Essential | Reset button (clip) | 5-7 seconds | WiFi flashing |
| Vacuum-Mop 2 Lite | Home + Food | 5 seconds | Sound signal |
| Vacuum-Mop Pro | Home + Food | 10 seconds. | Voice message |
| Mijia 1C | Home + Food | 5-10 seconds | Fast blinking. |
If none of these methods work, the problem may lie deeper in hardware or critical file system damage, and in such cases, it is recommended to contact a service center, especially if the device is warranty-free.
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If the robot makes strange noises during reset, don't panic. This is normal operation of the engine and navigation system when calibrated after reset.
Software reset via the Mi Home app
The most gentle and convenient way is to use the official Mi Home app, which allows you to remove your device from your ecosystem and clear your network settings without physical interference, but it only works if the robot is online and responds to commands.
To start, open the app and go to the home page where all your devices are displayed. Find your Xiaomi Vacuum Mop card. Click on the three dots in the top right corner of the screen (the device settings menu).
At the bottom of the menu, there's usually a red "Delete Device" or "Untie" button. When you click on it, the system will ask for confirmation. Once confirmed, the robot will disconnect from your account and its Wi-Fi settings will be reset, and the device will go to AP Mode.
- 📲 Open the Mi Home app and make sure your phone is connected to the same 2.4GHz Wi-Fi network).
- ⚙️ Go to the settings of a particular device through a menu of three points.
- 🗑️ Select the option of removing or unbending the device.
- ✅ Confirm the action in the window that appears.
This method is ideal when selling a gadget, as it ensures that the new owner can link it to his account.Old maps and schedules will also be removed, which will ensure the purity of the configuration.
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Software reset via the application is the most secure method, preserving the integrity of system files and ensuring the complete removal of the binding to the account.
Solving typical errors in resetting
Even if you follow all the instructions, users can run into difficulties. One of the most common problems is that the robot does not go into pairing mode after resetting. This may mean that the procedure was not completed. Try repeating the actions by holding the buttons longer.
Another common mistake is that the device resets but doesn’t see the Wi-Fi network. Remember that most Xiaomi models only support the 2.4GHz band. If your router broadcasts 5GHz and 2.4GHz networks under the same name, try temporarily disabling 5GHz or splitting network names in the router’s settings.
⚠️ Warning: Make sure there are no Cyrillic characters in the Wi-Fi network name and password. Robot vacuum cleaners often mishandle Russian letters in passwords, leading to a connection error.
If the Wi-Fi indicator flashes but the app doesn't find the device, check the permissions in the Mi Home app. It must have access to geolocation (for Android) and local area network (for iOS).
In rare cases, it helps to completely shut down. 10-15 So, you can do this again, and then you can do this again, and this allows the capacitors to run out and clear the memory from the time errors.