Why Xiaomi canโt add photos to the contact?
Synchronizing contacts with a Google or Mi Account, the features of MIUI firmware, the limitations of messengers can all complicate the process of adding a photo to a subscriber. Many Xiaomi users (including the Redmi Note 12, POCO X5 or Mi 11 models) find that the photo editing button is simply inactive or no changes are saved, and 80% of the time the problem lies in the sync settings or the version of the Contacts app.
In this article, we will discuss all the working ways to connect a photo, from standard MIUI tools to workarounds through Google Contacts and third-party apps, and how to fix it, and the instructions are relevant for all Xiaomi, Redmi and POCO devices based on MIUI 12-14 and HyperOS.
Method 1: Through the standard "Contact" application
The most obvious method is to edit through an embedded app, but there are some nuances: if the contact is synced with Google, some features may be limited.
- Open the Contacts app (an icon with a personโs silhouette on the home screen or menu).
- Find the right contact in the list and tap it.
- In the upper right corner, click on the icon. โฎ (three-point) โ select Edit.
- Tap the camera icon next to the contact name, and you'll see a menu with options: ๐ท Take a photo โ launch the camera to take a new picture. ๐ผ๏ธ Select from the gallery - will open access to the saved images. ๐ค Delete the photo if you want to remove the current image.
Ready.
Save.
MIUI
โ ๏ธ Note: If the photo editing button is inactive, check if the contact is linked to a Google account, in which case you will have to make changes through Google Contacts (see Method 3).
Sync contacts with Mi Account (Settings โ Accounts โ Mi Account โ Contacts)
Update the Contacts app on Google Play
Check permissions for the application (Settings โ Apps โ Contacts โ Permissions)
Make a backup of contacts (Settings) โ System system โ Backup)-->
Method 2: Using the Phone app (calls)
A lesser known, but no less effective, way is to edit through a call log, which is especially useful if you call a particular subscriber frequently:
- Open the phone application (pipe icon).
- Go to the Contacts section (bottom of the screen).
- Find the right contact and tap it.
- In the card that opens, click on the pencil icon (Edit) in the upper right corner.
- The next steps are similar to Method 1: tap the camera icon โ select the source of the photo โ save the changes.
The advantage of this method is that some versions of MIUI offer additional options, such as cropping photos directly in the editor, and you can quickly add photos for unsaved numbers through the call log โ just tap the number in the history and select Create a contact.
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If the photo is not saved, try restarting your smartphone, which solves the cache problem of the Contacts app in 30% of cases.
Method 3: Through Google Contacts (if the contact is synced with Google)
If your contact is linked to a Google account, changes to the standard Xiaomi app may not be saved, in which case you need to edit directly to Google Contacts:
- Open your browser and go to contacts.google.com (sign up under your account).
- Find the contact you need in the list and click on it.
- In the upper right corner, click on the pencil icon (Edit).
- Click on the camera icon next to the name โ select Upload the photo.
- Download the image from the device and save the changes.
| Problem. | Reason. | Decision |
|---|---|---|
| Photos not saved | Contact synced with Google | Edit through Google Contacts |
| The edit button is inactive | Read-only contact (e.g. from the SIM-map) | Copy contact to phone memory or Google |
| Photo disappears after MIUI update | Resetting the cache of the โContactsโ application | Go to Settings โ Applications โ Contacts โ Memory โ Clear the cache |
| You can't cut the photo. | Limitation of the MIUI version | Use a third-party application (e.g. Truecaller) |
Method 4: Through third-party applications (Truecaller, Sync.ME)
If standard methods don't work, you can use third-party services, such as Truecaller not only identifies numbers, but also allows you to edit photos of contacts:
- Install Truecaller from Google Play.
- Open the app and allow access to contacts.
- Find the right contact in the list and tap it.
- Click on the camera icon next to the name โ select the source of the photo.
- Save the changes. The photo is automatically updated in the system contacts.
Pros of the method:
- ๐จ More tools for cropping and editing photos.
- ๐ Automatically identify photos for business contacts.
- โ๏ธ Synchronization between devices.
โ ๏ธ Note: Apps like Truecaller or Sync.ME require access to your contacts and call history. If privacy is more important than convenience, use standard methods or delete the app after editing.
How to delete a photo of a contact in Truecaller?
Why does the photo disappear after the MIUI update?
One of the most common problems is missing contact photos after a firmware update, which is because MIUI sometimes resets the Contacts app cache or conflicts with Google syncing.
- Check the synchronization settings: ๐ Settings โ Accounts. โ Google โ Synchronization of the account โ Enable the contact. โ๏ธ Settings โ Accounts. โ Mi Account โ Contacts โ switch on sync.
Clear the cache of the Contacts app:
Settings โ Applications โ Application Management โ Contacts โ Memory โ Clear cacheRestore contacts from backup:
- If you have previously done a backup through Settings โ System โ Backup, recover the data from there.
- For Google Contacts, check the cart: on contacts.google.com, select the Recycle Bin from the menu on the left.
Preventing the problem: Before updating MIUI, back up your contacts manually:
- ๐ฑ Export contacts to.vcf file via Settings โ System system โ Imports/exports โ Exports.
- โ๏ธ Sync with Google and Mi Account at the same time.
๐ก
After updating MIUI, always check your contact sync settings โ 90% of the time, the problem is solved by re-syncing with Google or Mi Account.
How to put a photo on the contact from messengers (WhatsApp, Telegram)?
Photos of contacts in messengers (WhatsApp, Telegram, Viber) are stored separately from the system.
For WhatsApp:
- Open a chat with a contact on WhatsApp.
- Slip by name at the top of the screen โ select View Contact.
- Click Edit โ Add or change the photo.
- Save the changes. The photo is automatically updated in the system contacts (if the contact is synchronized).
For Telegram:
Telegram does not sync photos with system contacts, but you can manually copy photos from your profile:
- Open the chat with contact โ tap on the avatar.
- Hold your finger in the photo โ select Save to the gallery.
- Open system contacts โ edit the contact โ upload the saved photo.
โ ๏ธ Note: Viber and Signal also don't automatically sync your contact photos. Use the gallery save method, like Telegram.
Frequent Mistakes and How to Avoid Them
Even following the instructions, users often make mistakes that interfere with the preservation of photos.
- ๐ซ Editing the contact from SIM-maps: Contacts to SIM They don't support photos. Copy them into your phone's memory or Google.
- ๐ Corporate Account Limitations: If your phone is tied to a Google Workspace workspace, an administrator can block editing.
- ๐ต No Internet when syncing: Without a network connection, changes to Google Contacts will not apply.
- ๐๏ธ Cache Deletion Without Backup: Clearing Contacts Data Will Delete All Unsynchronized Photos.
Tip: If you change your contact photos frequently, use Google Contacts as your primary source, which ensures that your data is safe when you change your phone or reset your settings.
๐ก
To quickly find contact without a photo, in the โContactsโ application, click on the search icon (๐) Enter no photo โ the system will show all subscribers without avatars.