How to put a photo of a contact with Xiaomi: all ways + error solving

Want to personalize your contacts on your Xiaomi by adding photos of friends or colleagues? This not only makes the phone book more convenient, but also helps to quickly identify calls. However, many users face problems: photos do not save, disappear after an update or simply do not appear in some applications. In this article, we will discuss all the current ways to install photos for contacts on Xiaomi, Redmi and POCO smartphones (including models on MIUI 12/13/14 and HyperOS), and also explain how to fix typical errors.

It’s important to understand that the process may vary depending on the firmware version and the contact app you use (standard Contacts, Google Contacts, or third-party clients like Truecaller).We’ll look at each option separately so you can choose the best one, and you’ll learn why photos sometimes don’t sync between devices and how to fix it.

1. Standard method: through the β€œContacts” app on Xiaomi

The easiest way is to use Xiaomi’s built-in Contacts app, which is pre-installed on all the brand’s devices and supports sync with Mi Account or Google.

  1. Open the Contacts app (an icon with a person’s silhouette on a green background).
  2. Find the contact you want in the list and click on it to open the card.
  3. In the upper right corner, tap the camera icon (or the edit icon is a pencil).
  4. Choose one of the options: πŸ“· Take a photo – the camera is activated for instant snapshot. πŸ–ΌοΈ Select from the gallery - access to saved images will be opened. 🎨 Create an avatar – the function of generating stickers (available on the Internet) MIUI 14+).

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The photo will appear in the contact card and will be displayed when incoming calls, but there is a caveat: if the contact is synced with Google, the changes may not persist, as we will discuss in the next section.

⚠️ Note: On some models POCO (for example, POCO X3 Pro after updating to MIUI 13 The photo editing button disappears, in which case use an alternative method through Google Contacts.

πŸ“Š What version? MIUI you use?
MIUI 12 or older
MIUI 13
MIUI 14
HyperOS
I don't know.

2. Through Google Contacts: A Reliable Method for Synchronization

If you use a Google account to sync your contacts, it’s best to add photos via the web version or Google Contacts mobile app, which ensures that images are available on all your devices (including tablets and computers).

Instructions for the mobile application:

  1. Make Google Contacts from the Play Market (if not already installed).
  2. Open the app and find the right contact.
  3. Slip on the editing icon (pencil in the upper right corner).
  4. Click on the camera icon next to the contact name.
  5. Select the source of the photo (gallery or camera) and save the changes.

For the web version:

  1. Go to contacts.google.com and log in.
  2. Select a contact and click on the camera icon in the card.
  3. Download a photo from your computer or select from Google Photos.

Photos added through Google Contacts are automatically synced to Xiaomi’s phone book, but can be displayed with a delay of up to 10 minutes.

Make sure that the contact sync is enabled|Check your internet connection|Update the Google Contacts app|Clear the cache of the app Contacts on Xiaomi-->

3.Why is the photo of the contact not displayed or disappearing?

Problems with photos of contacts on Xiaomi are usually associated with sync settings or conflicts between accounts.

Problem.Possible causeDecision
Photos not savedContact is linked to multiple accounts (Mi Account + Google)Combine duplicates in your contact settings or select your main account for sync.
Photo disappears after MIUI updateResetting the settings of the application ContactsRestart your phone and wait for the sync to re-sync.
Photos are not displayed when you call.Disabled function β€œShow photos” in the settings of the phoneGo to Settings β†’ Applications β†’ Phone β†’ Show photos of contacts
Low quality photosAutomatic compression during synchronizationUpload high-resolution photos via Google Contacts web version

If the problem persists, try clearing the Contacts app cache:

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. Find Contacts and select Warehouse.
  3. Click Clear Cache (Do not delete data!).
  4. Reset the device.
How to check which account is contacted?
Open the contact card β†’ Click on three dots in the upper right corner β†’ Select "View Linked Accounts" and all accounts will be listed here (Mi Account, Google, SIM-map with which contact is synchronized.

4. Alternative methods: Truecaller and third-party applications

If standard methods don't work, you can use third-party apps, like Truecaller automatically uploads photos from social networks and open sources, but there are downsides to this approach: privacy and possible errors in data.

How to add a photo via Truecaller:

  1. Install Truecaller and register.
  2. Find the contact in the application and open his card.
  3. Click on the camera icon next to the name.
  4. Select the source of the photo (gallery, camera or offered options from the Internet).

Advantages of Truecaller:

  • πŸ” Automatic identification of numbers and photos.
  • 🌍 Synchronization between devices.
  • πŸ›‘οΈ Protection against spam calls.

Disadvantages:

  • 🚫 Requires access to contacts and call history.
  • πŸ“΅ May show irrelevant photos.
  • πŸ’° There are paid functions (premium subscription).

⚠️ Note: When using Truecaller, your contacts are uploaded to the company's servers. If privacy is important, opt out of this method or set limits in Settings β†’ Confidentiality.

5. Optimization of photos for contacts: sizes and formats

To ensure that photos are clearly displayed and without distortion, follow the format recommendations:

  • πŸ“ Resolution: optimal 720Γ—720 pixels (minimum pixels β€” 200Γ—200, maximum β€” 2048Γ—2048).
  • πŸ–ΌοΈ Format: JPEG or PNG (transparently).
  • 🎨 Aspect ratio: 1:1 (square).
  • πŸ“± File weight: no more than 5 MB (otherwise synchronization problems may occur).

How to cut a photo before uploading:

  1. Open the photo at the Gallery.
  2. Click Edit β†’ Pruning.
  3. Select the 1:1 format (square).
  4. Save the altered image.

If the photo is still blurred, try:

  • πŸ”„ Restore it in a different format (e.g., from the HEIC into JPEG).
  • πŸ–₯️ Download through the web version of Google Contacts (usually retains the best quality).
  • πŸ“² Use third-party compression applications (e.g. Photo Compress).

πŸ’‘

If the contact photo is blurred in the calls but clearly in the card, check the display settings in the Phone app. Sometimes resetting the application settings to factory helps.

6. Solving synchronization problems between devices

If you’ve added a photo on one device but it doesn’t appear on another (like a tablet or a second phone), follow these steps:

  1. Check your account: Make sure both devices use the same account (Google or Mi Account). Open Settings β†’ Accounts and check if contact sync is enabled.
  2. Forced Sync: Go to Settings β†’ Accounts β†’ Google β†’ Account Sync. Disable and switch on Contacts again. Click on the three dots in the top right corner and select Sync Now.
  3. Check conflicts: If the contact is duplicated (for example, there are copies of the contact). SIM-Merge them in Google and maps, delete unnecessary versions of the contact, leaving only the one that is linked to the main account.

If the problem is not solved, try exporting and importing contacts:

  1. Export contacts to.vcf via Contacts β†’ Settings β†’ Import/Export.
  2. Remove all contacts from the device.
  3. Import them back from the file.

πŸ’‘

For stable synchronization of photos, use only one main account (Google or Mi Account). SIM-map or local memory.

7. Features for different Xiaomi models

The process of adding photos may vary slightly depending on the model and firmware version, and here are the key nuances for popular devices:

Model/SeriesFeaturesRecommendations
Xiaomi 13/14 series (HyperOS)New interface with support for animation avatarsUse the built-in editor to create dynamic photos
Redmi Note 10/11/12 (MIUI 13/14)Sometimes there is no photo editing button in the standard applicationAdd a photo via Google Contacts or update your firmware
POCO F3/F4/F5Possible bugs with the display of photos in callsCheck the settings in the Phone β†’ Settings β†’ Caller Identification
Xiaomi Mi A1/A2/A3 (Android One)No Contacts from Xiaomi AppUse only Google Contacts or Truecaller

For HyperOS devices (such as Xiaomi 14 or Redmi K70), dynamic avatars are available to activate:

  1. Open the contact card.
  2. Click on the photo and select Create an Avatar.
  3. Download the video or select an animation template.

FAQ: Frequent questions about photos of contacts on Xiaomi

Can I put a GIF instead of a contact photo?
HyperOS devices (e.g. Xiaomi 14) support animation avatars, but only in short video format (up to 3 seconds). Standard GIFs (.gif) don't work. To add animation: Open contact card. Click on photo β†’ Create avatar β†’ Add video. Select video file up to 3 seconds. On MIUI 12/13/14, this feature is not available.
Why is the contact photo only displayed in some apps?
This is due to the fact that different applications (for example, Phone, WhatsApp, Telegram) can use different data sources: WhatsApp and Telegram take photos from their database (if the contact is registered in the messenger). The standard Phone app uses data from Google Contacts or the local phone book. To get photos displayed everywhere, make sure: Contact is saved to Google (not on the phone). SIM-In the settings of the messenger, you can display photos from contacts.
How to transfer contacts from your old phone to your new Xiaomi?
There are three reliable ways: Through Google Account: On an old phone, check that contacts are synced with Google. On the new Xiaomi, add the same account and enable sync. Through.vcf: Export contacts on the old phone to a file. Transfer the file to the new Xiaomi (via Mi Share, email or cloud). Import the file in the Contacts app. Through Mi Mover (for Xiaomi devices): Install Mi Mover on both phones. Select the option to transfer contacts (including photos, if they are not oversized, MKOM), if they are not oversized by 5.
Can I hide photos of contacts from other apps?
Yes, but partially. Contact photos are publicly available for system applications (e.g. Phone or Messages: πŸ”’ Disable access for third-party applications (such as Truecaller or social media) in Settings β†’ Annexes β†’ Permits. πŸ–ΌοΈ Remove photos from contacts if they contain confidential information. πŸ“± You can use local contacts (without syncing with Google or Mi Account), but then the photos will not be available on other devices.
How to recover lost contact photos?
If photos are missing after resetting or updating, try: Restore from Google Contacts backup: Go to contacts.google.com. On the left menu, select Unchange and restore status on the right date. Check the cart in Google Photos: Sometimes contact photos are saved as separate files in Google Photos. Use local backups: If you backed up through Settings β†’ System β†’ Backup, restore data from there. If the photos were only linked to Mi Account, contact Xiaomi support - sometimes they can be restored within 30 days of deletion.