How to change email on Xiaomi smartphone: 5 working ways

Changing email on Xiaomi smartphones is a challenge that every user faces at least once, and the reasons can be different: switching to a new account, problems with a current inbox, wanting to use corporate email or simply updating personal data. MIUI This process has its nuances – especially if we are talking about a tied Xiaomi account or the main mail for synchronization.

Many users mistakenly think that it is enough to add a new address to the Mail app, but this only works for third-party boxes. If the mail is tied to the Mi Account, its replacement will require additional steps, including verification of identity. In this article, we will analyze all possible scenarios, from a basic change of mail in the client to a complete replacement of the Xiaomi account with data storage.

πŸ“Š What email service do you use on Xiaomi?
Gmail
Mail.ru
Yandex
Outlook
Other

1. When do I need to change mail to Xiaomi?

Before we get to the instructions, it is important to understand when it is really necessary to change email.

  • πŸ“§ Change your main account if you no longer use your old address (for example, switched from Mail.ru to Gmail).
  • πŸ”’ Security – Mail has been hacked and you have created a new box with enhanced security.
  • 🏒 Corporate requirements – the employer requires the use of branded mail for data synchronization.
  • πŸ“± Selling the phone – you need to untie all personal accounts before transferring the device to the new owner.
  • πŸ”„ Synchronization errors – email stopped working correctly with Xiaomi services (cloud, themes, store).

It is worth highlighting the cases when a change of mail is not required:

  • ⚠️ You just want to add a second mailbox – it is enough to configure it in the Mail app without removing the old one.
  • ⚠️ Email delivery problems – often solved by setting up server settings (SMTP/IMAP), Not a replacement account.

If your situation does not fall into the categories listed above, it may be enough to update your settings or reset your password to your current inbox. Changing your email is an extreme measure that can cause data loss if you do not make a backup.

2. Method 1: Replace mail in the Mail application (for third-party boxes)

If you use a Xiaomi email client (Mail) to work with Gmail, Yandex, Mail.ru and other services, you can change the address directly in the application. This method does not affect Mi Account and is only suitable for additional drawers.

Instructions:

  1. Open the Mail app (the envelope icon on your desktop).
  2. Tap it on. ☰ β†’ Settings β†’ Account management.
  3. Select the account you want to replace and click Delete Account.
  4. Go back to the main menu and tap Add an account.
  5. Enter the new mailbox and follow the system prompts.

After adding a new account, check your sync settings:

  • πŸ”„ Auto Update – Set the interval (Every hour recommended or Manual to save battery).
  • πŸ“€ Notifications – Enable alerts for important emails.
  • πŸ“ Folders – Configure to display only the right folders (for example, hide Spam or Recycle Bin).

⚠️ Note: Deleting your account from the Mail app does not remove it from the Mi Account. If the email was linked to a Xiaomi profile, it must be changed separately (see Method 3).

β˜‘οΈ Preparation for changing mail in Mi Account

Done: 0 / 5

Method 2: Change the main mail in the Mi Account (official method)

If the mail is linked to Mi Account (used to log into the cloud, theme store, Xiaomi forum), it requires a special approach. Xiaomi does not allow you to change the address just because it is done to protect against fraud.

  1. Confirm your identity through an old mail or a linked phone number.
  2. Pass a security check (maybe you will need to enter) CAPTCHA or SMS).
  3. Please provide a new address and wait for confirmation letter.

Step-by-step:

  1. Open Settings β†’ Xiaomi account.
  2. Slip on the profile avatar β†’ Account management.
  3. Select Personal Information β†’ E-mail.
  4. Click Change and enter a new address.
  5. Confirm the action through the old mail or SMS.
  6. Follow the link from the letter sent to the new box.

Important nuances:

  • πŸ” If you do not have a confirmed phone number, the change of mail will not be available – first link the phone in the account settings.
  • ⏳ The process can take up to 24 hours – the new address will become the main one only after processing the request by Xiaomi servers.
  • πŸ“± On some models (Redmi Note 10, POCO X3) The path to settings may be different: Settings β†’ Password and security β†’ Mi Account.
Model phoneThe Way to Change MailFeatures
Xiaomi 13/13 ProSettings β†’ Xiaomi account β†’ Personal informationConfirmation is required on Face ID
Redmi Note 12Settings β†’ Password and security β†’ Mi AccountAdditional verification through PIN-code
POCO F5Settings β†’ Accounts and synchronization β†’ XiaomiYou may need to turn it off. VPN
Xiaomi Pad 6Settings β†’ Accounts β†’ XiaomiOn tablets, the menu is duplicated in Settings β†’ Users

⚠️ Note: If you forgot your old email password and didn’t tie your phone number, it will be extremely difficult to restore access to Mi Account, in which case you will have to contact Xiaomi with proof of ownership of the device (checks, IMEI).

4. Method 3: Reset Mi Account and create a new one (last resort)

If the official method of changing emails doesn’t work (for example, because you lost access to an old inbox), the radical option is to completely reset your Mi Account and register a new one, which has serious consequences:

  • 🚫 Loss of all data synced to Xiaomi cloud (contacts, notes, photos).
  • πŸ›’ Unlocking from purchases in the Mi Store (you will have to re-activate licenses for themes / applications).
  • πŸ”„ Reset statistics in Mi Fitness and other services.

If you are ready for this, follow the instructions:

  1. Make a backup of the data through Settings β†’ Additional β†’ Backup.
  2. Go to Settings. β†’ Xiaomi account β†’ Exit.
  3. Confirm the exit from the account (password will be required).
  4. Back to Settings β†’ Xiaomi Account and Select Create an Account.
  5. Register a new profile with the right mail.

After creating a new account:

  • πŸ”„ Restore data from the backup (if it was made before logging out of your old account).
  • πŸ“± Reconnect the device to Xiaomi services (cloud, theme store).
  • πŸ”’ Set up two-factor authentication for a new account.
What will happen to purchases in the Mi Store after resetting the account?
When you change your Mi Account, all the themes, icons and apps you purchased from the Mi Store will remain tied to your old account. To return them, you need to: 1. Sign in to your old account on another device. 2. Go to the Mi Store β†’ My orders. 3. Click Transfer to another account (not available for all purchases) If there is no transfer option, you will have to buy the content again or contact support with a check.

5. Method 4: Using Gmail as a primary mail (alternative to Mi Account)

If you don't really use Mi Account, you can make Gmail the primary account for syncing, which is convenient for users who are actively using Google services (YouTube, Drive, Play Market).

  • πŸ”„ Automatic synchronization of contacts, calendar and notes.
  • πŸ“± Access to Google Play without restrictions (on some models of Xiaomi without Gmail it is impossible to install some applications).
  • πŸ”’ More reliable access recovery system (via backup addresses and phones).

How to make Gmail the main one:

  1. Open Settings β†’ Accounts and Synchronization.
  2. Tap Add an account β†’ Google.
  3. Sign in to your Gmail account or create a new one.
  4. Enable synchronization for the desired services (Contacts, Calendar, Gmail).
  5. Back to Settings β†’ Xiaomi account and disable sync for unnecessary data (to avoid duplication).

Limitations of this method:

  • 🚫 Some Xiaomi features (such as Mi Cloud or Mi Home) will require authorization via Mi Account.
  • πŸ“± On devices without Google services (e.g. Xiaomi for the Chinese market), this method will not work.

πŸ’‘

If you use Gmail as your primary account, set up automatic backups in Settings. β†’ Google β†’ Backup. This will save data even when you reset your phone.

6. Method 5: Change mail via computer (web version of Mi Account)

If there are errors on the phone when changing mail (for example, it does not come to you). SMS If you don't open the confirmation page, you can use the Mi Account web version, which often helps you bypass technical failures in your mobile application.

Instructions:

  1. Open your browser on your PC or phone and go to account.xiaomi.com.
  2. Sign in under your current account.
  3. Go to the Profile section β†’ Personal information.
  4. Click Change next to the email.
  5. Enter a new address and confirm it through the code from the letter.

Advantages of this method:

  • πŸ–₯️ More stable work (no crashes, as in the mobile application).
  • πŸ“§ Ability to use backup email to confirm.
  • πŸ” Access to advanced security settings (e.g., viewing active sessions).

If you change your email, you will be able to check β€œThis address is already in use”:

  • πŸ” Is it registered in another Mi Account (can be checked through the recovery form).
  • πŸ“§ Is it backup for another account (remove it from the backup address list).

7. Common mistakes and their solutions

When you change your email to Xiaomi, users often face typical problems, and let's look at the most common ones and how to fix them.

Mistake.Reason.Decision
"Failure to send confirmation code"Lockdown SMS Operator or failure on Xiaomi serversUse confirmation by mail or try again in 10 minutes
"This address is already in use."Mail is tied to another Mi AccountLog in to your old account and delete the address from your profile
β€œIncorrect password” when leaving the accountForgot the password from Mi AccountRestore it through a form of recovery
"Service temporarily unavailable."Technical work on Xiaomi serversCheck the status of services at status.mi.com
"The device does not support this function."Obsolete version of MIUI or regional restrictionsUpdate the firmware through Settings β†’ System Update

If none of these methods worked, try:

  • πŸ”„ Reset network settings (Settings) β†’ SIM-maps and mobile networks β†’ Resetting network settings).
  • πŸ“± Clear the cache of the Mi Account application (Settings) β†’ Annexes β†’ Application management β†’ Mi Account β†’ Clear the cache).
  • πŸ”§ Shut down. VPN β€” Some Xiaomi servers block access via proxy.

πŸ’‘

If you are selling a phone, be sure to log out of Mi Account and reset the device to factory settings. The new owner will not be able to use the smartphone if it remains tied to your account!

8. Frequently Asked Questions (FAQ)

Can I change my email to Xiaomi without accessing the old one?
If you don't remember your old email password and have not tied your phone number, you can't officially change your address, and the only way out is to reset your Mi Account (Method 3) or ask Xiaomi for proof of ownership of the device (IMEI, Recovery can take up to 30 days.
What will happen to the data in Mi Cloud after the change of mail?
All data (photos, contacts, notes) will remain in the cloud, but will be tied to a new address. However, if you reset Mi Account (Method 3), access to old backups will be lost. β†’ Additionally. β†’ Backup.
Can I use one Mi Account on two Xiaomi phones?
Yes, you can link one Xiaomi account to multiple devices: πŸ“± All phones will have a common sync (contacts, notes, photos from Mi Cloud). πŸ›’ Mi Store purchases (themes, apps) will be available on all devices. πŸ”’ When changing the password, you will need to re-authorize on all gadgets.
Why did the mail change stop coming from the Mi Store?
This is because notifications are tied to an old address.To restore them: Open Mi Store and log in to a new account. β†’ Settings β†’ Notifications: Enable the option to Receive promotional emails. If notifications don't come within a week, check the Spam folder in your new email.
How to untie old mail from Xiaomi if your phone is stolen?
In this case, use the web version of Mi Account: Go to account.xiaomi.com from your computer. Log in with your account. In Devices, find the stolen phone and click Delete. Change your account password and attach a new phone number. After that, the attacker will not be able to use your Mi Account, even if the phone is not locked.