How to disable problem log collection on Xiaomi: the complete guide

Xiaomi’s MIUI-based smartphones automatically collect data about system failures, errors, and malfunctions. This feature, called Problem Reports, helps developers improve firmware, but can also load device memory with unnecessary logs and transfer sensitive information to the company’s servers. If you notice that the phone has become slower to work and mysterious files with the.log or.dmp extension have appeared in storage, this mechanism is most likely to blame.

In this article, we will discuss how to completely disable the collection of problem logs on Xiaomi, Redmi and POCO devices (including models on MIUI 12, 13 and 14).

• 🔍 Where is the problem log and how to find it in the settings;
• 📱 Step-by-step instructions for different versions MIUI (including hidden menus);
• ⚠️ What is dangerous to disconnect and when it is not worth it;
• 🛠️ How to clean up already collected logs and free up memory;
• 🔒 Alternative ways to limit data collection without completely shutting down.

Warning: Some methods require developer rights or unlock the bootloader. If you are not sure about your actions, use only the official settings from the first section.

1.What is the “Problem Journal” on Xiaomi and why turn it off

The MIUI Problem Reports function automatically captures:

• 🐞 App crashes (sudden closures);
• 🔄 System freezes and restarts;
• 📡 Errors of the network (Wi-Fi, mobile Internet);
• 🔋 Battery problems (fast discharge, overheating);
• 🎮 Gaming and multimedia disruptions.

This data is sent to Xiaomi servers for analysis (if you have enabled the option to send error reports).

1. Log files can weigh up to 500MB or more, especially if the system often crashes.
2. Traffic consumption: Reports are sent in the background, consuming mobile Internet.
3. Privacy: Logs may contain data about your activities (for example, which applications were used before the crash).

⚠️ Note: Disabling the problem log is not recommended if you:

⚠️ Participate in beta testing of firmware MIUI — Without logs, you can’t send a bug report to developers.

⚠️ Use unstable custom firmware - without logs it will be difficult to diagnose the causes of failures.

2.Official method: disabling through MIUI settings

The safest method is to use the built-in system options, and it is suitable for most devices on MIUI 12-14 (including Redmi Note 10/11/12, POCO X3/X4/X5, Xiaomi 11/12/13).

Steps:

1. Open the Settings. → The phone.
2. Tap 7 times on the MIUI version to activate the developer mode (you will be notified “You became a developer”).
3. Return to the main Settings menu and select Additional → For Developers.
4. Scroll down and find the Debugging section.
5. Turn off the switches: 📝 Journal of Problems (Problem Reports); 📤 Error Reporting (Error Reporting).

Reset the device.

If the issue item is not in the developer menu, try an alternative path:

Settings → Applications → Application Management → Three dots (⋮) → Special access → Problem log

3. Hidden settings: Disconnection via MIUI Hidden Menu

On some devices (e.g. Xiaomi Mi 10T, Redmi K40), the problem log is managed through a hidden engineering menu, which requires caution – wrong actions can disrupt the system.

Instructions:

1. Open the phone app and enter the combination: ##4636##
2. In the menu that appears, select Phone Information (or Usage Statistics).
3. Scroll down and find Problem Reports & Feedback.
4. Turn off all switches in this section.
5. Save the changes and restart the device.

🔹 Note: New versions MIUI 14 this code may not work. ADB-teams (section 5).

4. Cleaning up already collected dens

Turning off log collection does not remove existing logs that are already taking up space in memory.

Method 1. Through storage settings:

1. Go to Settings. → Warehouse.
2. Select Other Files or System Data.
3. Find the folders with the names: 📁 /data/log 📁 /sdcard/MIUI/debug_log 📁 /data/anr (logs)

/data/

root-right

Method 2. through File Manager (without root):

1. Open the standard File Manager application.
2. Go to Categories → Logs.
3. Select all files with the extensions.log,.dmp,.trace and delete them.

💡

If logs appear again after cleaning, check if Auto Report on failures in the Security settings is enabled.

5. Advanced method: Disconnection via ADB

If the standard methods didn’t work, you can use Android Debug Bridge (ADB), a method that is suitable for power users and requires connecting the phone to a computer.

Steps:

1. Install ADB Tools on your PC.
2. Turn on USB debugging on your phone (Settings → Developer).
3. Connect the device to your computer and execute in the terminal: adb shell pm disable-user --user 0 com.miui.bugreport
4. To disable reporting add: settings put global bugreport_in_power_menu 0 settings put global send_bugreport 0

⚠️ Note: Some system applications (such as Mi Cloud) may re-enable log collection after updates. MIUI.

7. Frequent mistakes and how to avoid them

When disabling the problem log, users often face the following difficulties:

🔹 Tip: Before experimenting with settings, back up through Settings → Additionally. → Backup and reset, which will help restore the system if something goes wrong.

FAQ: Answers to Frequent Questions