Constantly popping up notifications of system failures can make smartphone use a nightmare. Owners of Xiaomi and Redmi devices often encounter intrusive windows that report that an application has stopped working or the system process has encountered an error. These messages not only block the interface, but can lead to cyclical reboots or a significant decrease in the performance of the gadget.
The reasons for such reports range from a trivial memory overflow to conflicts after updating the MIUI or HyperOS firmware. Sometimes the culprit is a specific application that does not interact correctly with the shell, and in other cases the system error is temporary, but the notification cycle has already started. Understanding the nature of error reports is the first step to their complete elimination. In this article, we will discuss all possible ways to solve the problem, from simple settings to deep cleaning of system data.
Importantly, turning off error data collection completely can be useful not only for comfort, but also for saving traffic and battery power. Xiaomi’s default system is set to send diagnostic data to the developer’s servers, which in unstable connection conditions can cause additional delays. Below we will look at detailed action algorithms that will help you regain control of the device.
Analysis of the causes of systemic failures
Before we start taking drastic measures, we need to understand what causes the crash message dialog box to appear. Most often, the problem lies in software that tries to perform an action that is prohibited by the current system configuration or incompatible with the Android version. This can be either a standard application like Gallery or Music, or third-party software installed by a user from unknown sources.
Another common cause is the damage to cache files or system libraries after a failed update. During the installation of a new version of MIUI, some files may be replaced incorrectly, leading to conflicts in the background processes.
Why do reports appear after the update?
Hardware problems are also not to be discounted, although they are less common in the context of program reports. If the device's memory is physically worn out or has broken sectors, system logs can be written with errors, which is also interpreted by the system as a failure, in which cases software methods can only give a temporary effect.
Disabling data collection through privacy settings
The safest and most recommended way to minimize the number of reports is to limit the system’s rights to collect diagnostic information. Xiaomi gives users the ability to control the sending of data, which indirectly affects the frequency of notifications.
Find the password and security section, or the privacy section directly. Depending on the version of the HyperOS shell or MIUI, the names may vary slightly, but the logic remains the same. You'll need to find the software and update subsection where the key switches are hidden.
☑️ Confidentiality setting
Inside the Advertising Services or Experience Improvement Program (MSA) menu, you need to deactivate all active sliders, which will prevent the system from collecting data about your actions for analytics, which often reduces the number of background processes generating reports. However, it is worth remembering that this does not guarantee 100% error disappearance if they are caused by critical application failures.
⚠️ Attention: Service shutdown MSA (MIUI System Ads can cause ads to disappear in standard applications, but can also temporarily increase the load on the processor on the first start after changes.
If you know which application is causing the crash (the name is often listed in the error box header), go to the Apps menu, find it, and disable the usage statistics, which isolates the problem component from interacting with analytics servers.
Cleaning up the error reporting service data
If privacy settings fail, the data stored by the reporting service must be forcibly cleared, and on MIUI-based Android, a system component is responsible for this, which is often hidden from the user, and will require all processes to be displayed to access it.
Go to the Settings menu, then select Apps and click All Apps. In the upper right corner of the screen, find the three-dot menu and activate the "Show System Processes" option. Without this step, you won't be able to find the necessary cleaning services.
In the list you open, you need to find a service called BugReport or Error Report. You should also look at Feedback. Click on the service name to get into its detailed management menu.
Inside the app menu, find the "Clean" button and select "Clean All" or "Clean Cache" option. If the problem is chronic, it is recommended that you choose a complete data cleanup, which will reset the service settings to factory settings.
| System component | Function | Recommended action |
|---|---|---|
| BugReport | Gathering of failure data | Clearing the data and cache |
| Feedback | Sending feedback | Disabling notifications |
| MSA | Advertising system | Disconnection in settings |
| Analytics | Statistics collection | Restriction of access |
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If the error appears again after 5 minutes after cleaning the data, then the process causing the failure starts automatically when the system starts, in which case the safe mode will help.
Notification management and window hiding
Sometimes you can't stop the error completely because it's caused by a system bug that's only going to be fixed in the next update, and the only way out is to hide the visual display of the notifications, which won't eliminate the cause, but it will remove the annoyance from the screen.
To do this, go back to the BugReport app management menu as described in the previous section. Find the Notifications section and log in. Here you will find a complete list of the types of notifications that the service can generate.
Turn off all switches, especially those responsible for "Important Notifications" or "Pop-ups." Some versions of MIUI have a separate "Show Over Other Applications" switch, which must also be deactivated, which will prevent the error window from overlaying the interface.
- 📱 Go to Settings. → Annexes → All applications.
- 🔍 Find BugReport (use search if the list is long).
- 🔕 Select Notifications and disable all categories.
- 🚫 Disable permission "Above other applications".
It’s worth noting that after major firmware updates, notification settings can reset. So if the problem comes back after the update, check those settings again. In some cases, it’s also helpful to clear the app’s permissions so it doesn’t have access to the network to send reports.
Using Safe Mode for Diagnostics
If error reports continue even after all the manipulation of system services, there is a high probability of conflict with third-party software. To test this hypothesis, you need to run the smartphone in safe mode. In this state, only Xiaomi system applications are loaded, and all third-party software is blocked.
To enter Safe Mode, press the power button and in the menu that appears, press and hold your finger on the "Stop" (or "Stop Power") icon. A request to go to Safe Mode will appear on the screen - confirm the action. The device will reboot, and the corresponding inscription will appear in the corner of the screen.
Watch your phone in this mode for a while, and if error reports stop appearing, it means that one of the apps you installed is the culprit, and you will have to remove recently installed programs or those that have deep access to the system (launchers, antiviruses, optimizers) by exclusion.
⚠️ Warning: Some touchscreen features are not working in Safe Mode or gestures may be limited. To exit the mode, simply restart the device in the usual way.
Once you identify a problem app, remove it or update it to the latest version via Google Play. If the error continues in Safe Mode, the problem lies deeper in the firmware itself or the hardware.
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Safe Mode is the best tool to determine whether a third-party application or system failure is causing an error.
Resetting and extreme measures
When none of the software methods work, the last and most radical way is to completely reset to factory settings, which completely removes all data from the device, returning it to the "out of the box" state. Be sure to back up important contacts, photos and documents before you start.
To perform the reset, go to the Settings menu, select About Phone, and find Reset. Select Delete All Data. The system will request confirmation and password entry, and the process will take 5 to 15 minutes, after which the phone will turn on as new.
Settings → About the phone → Reset settings → Erase all dataIt's important to understand that once you reset, you don't have to restore all applications from the backup in one fell swoop. Install programs gradually, keeping a steady record of the work, and this will help you avoid re-entering corrupted configuration files into the system.
- 📂 Create a full backup in the cloud or on PC.
- 🔋 Charge the battery to at least 60% before resetting.
- 📶 Make sure you have a stable Wi-Fi connection.
- ⏳ Do not interrupt the reset process, even if the phone seems to be getting stuck.
If, even after a complete reset and clean installation without third-party applications, BugReport or other system services continue to report errors, this may indicate a hardware malfunction, such as degradation of flash memory, in which case it is advisable to contact an authorized Xiaomi service center.