How to turn off the screen on Xiaomi Redmi Note 10 Pro during a call: all ways

Have you ever encountered a situation where you accidentally press buttons on the Xiaomi Redmi Note 10 Pro screen during a phone conversation? Or the screen continues to glow, consuming battery power even though you have already pinned the phone to your ear? This problem is familiar to many Xiaomi smartphone owners, especially those who actively use calls. Fortunately, MIUI has several ways to turn off the screen during a conversation - both built-in and using third-party solutions.

In this article, we’ll break down all the working methods for the Redmi Note 10 Pro (sweet/sweetin model), including proximity sensor settings, gestures, and alternative apps. It’s important to keep in mind that some features may differ depending on the MIUI version (12, 13, or 14) and the Android shell. If your smartphone runs on HyperOS, some of the instructions will also remain relevant, but with minor changes to the menu.

Why does the screen not automatically turn off when you call?

Before we get to the bottom of this, we need to figure out what's causing the problem. On the Redmi Note 10 Pro, the proximity sensor -- a small sensor next to the front camera -- detects when you're holding your phone to your ear and locks the screen to prevent accidental tapping.

If the screen does not go out, this may be due to:

• 🔹 Pollution of the sensor – dust, protective glass or film can block its operation.
• 🔹 Sensor damage after screen fall or repair.
• 🔹 Firmware failure – especially after the update MIUI.
• 🔹 Disabled settings in the call menu or special features.
• 🔹 Conflict with applications that intercept screen control (such as launchers or programs to record conversations).

If the sensor is working, but the screen still doesn't turn off, try the simplest solution first: wipe the sensor area with a soft wipe. If that doesn't work, move on to settings.

Method 1: Configure the proximity sensor in the call menu

The most obvious method is to check the phone's settings for how the screen behaves during a conversation, which may be hidden in MIUI, but can be found through the standard Phone app.

Instructions:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls (or Call Settings in some versions).
4. Find the option of Approach Sensor or Turn off the screen during a call.
5. Make sure the switch is active (slider in position On).

If you don’t have this option, try an alternative route:

1. Go to Settings. → Special facilities.
2. Choose Physical Opportunities → Gesture management.
3. Activate Automatic Screen Shutdown when you call (if available).

- Clear the sensor area of dirt

Make sure the safety glass does not cover the sensor

- Check the settings in the application "Phone"

-Activate the option in "Special Opportunities"-->

If the screen doesn't turn off after this manipulation, it might be a software failure, and then resetting the phone app will help:

1. Go to Settings → Applications → Application Management.
2. Find the phone and click on it.
3. Select Warehouse. → Resetting settings.

⚠️ Note: Resetting the application settings Phone will delete the call history and individual settings (for example, speakerphone settings). It is recommended to pre-backup important data through Settings → Google → Backup.

Method 2: Using gestures to turn off the screen

If the proximity sensor is not working properly, you can use gestures to manually turn off the screen while you're talking, and MIUI has a built-in Double-Tap function to lock, but you need to activate it first.

How to set up:

1. Open the Settings → Lock screen.
2. Go to Screen Lock and Password (Play may be required) PIN-code).
3. Find the Gestures or Smart Lock section.
4. Activate the option of Double-Tap to lock.

Now, when you call, you just need to touch the screen twice (not on the buttons!) to turn it off. This method is convenient if the proximity sensor refuses to work, but requires addiction - some users accidentally lock the screen when they want to press the keyboard.

The alternative gesture is to swipe down the screen to lock it, so you can turn it on.

1. Go to Settings → Additional → gestures buttons.
2. Select Swipe down to lock and activate the function.

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If the gestures don't work, check to see if they conflict with your launcher settings (like Nova Launcher or POCO Launcher).

Method 3: Third-party applications for forced screen shutdown

If built-in methods don’t work, you can use Google Play apps that allow you to control the screen during a call, one of the most popular is Proximity Sensor Reset/Calibration (for sensor calibration) and Screen Off and Lock (for forced shutdown).

Instructions for Screen Off and Lock:

1. Download and install the app from Google Play.
2. Launch it and grant permission to Overlay over other apps (a pop-up will redirect you to settings).
3. Return to the app and activate the Use option during calls.
4. Now, during the conversation, a floating button will appear on the screen to turn off the display.

For calibration of the proximity sensor:

1. Install Proximity Sensor Reset.
2. Open the app and press Calibrate.
3. Follow the instructions on the screen (usually close the sensor with your hand and then remove it).
4. Reboot the phone.

⚠️ Note: Applications for forced screen shutdown may conflict with some banking programs or messengers (for example, WhatsApp or Telegram).If after installing such utilities, you have stopped working notifications, check the permission settings for them in Settings → Annexes → Special access.

If you don't want to install third-party software, you can use automation through MacroDroid, which allows you to create rules to turn off the screen when you start a call:

• 📱 Create a new macro with a trigger Phone → Beginning of the call.
• 🔄 Add the Screen action → Turn off the screen.
• 🔒 Set a limit so that the screen does not lock when using hands-free.

Method 4: Manually shutting down the power button screen

The easiest, but not always convenient, way to do this is to use a physical power button, so you just have to press the side button briefly, and the screen goes out, but there are a few things that are very important here:

• 🔘 If you hold the button longer than 1 second, the switch-off menu will appear, which can interrupt the call.
• 🔘 On some firmware MIUI Power button is blocked during the conversation (Blocking function).
• 🔘 When using cases with thickened edges, the button may not work the first time.

If the button does not work, check the settings:

1. Go to Settings → buttons and gestures.
2. Make sure the power button lock option is enabled.
3. Turn off the Lock Disabled during the call (if any).

You can also reassign the action of double pressing the power button:

1. In the same buttons and gestures menu, find the Double press of the power button.
2. Select the action of screen lock.
3. Now, double-pressing will extinguish the screen even if the single one doesn't work.

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The power button is the most reliable way to turn off the screen, but it requires caution: a long press can complete the call or turn off the phone.

What do you do if nothing helps?

If none of these methods worked, the problem could go deeper, from a hardware malfunction to a major firmware failure.

• 🔧 Reset all settings (does not delete data, but returns system settings to factory settings): → The phone. → Resetting settings.
• 🔄 Fastboot Flashing (if the problem has occurred after the update) This will require an unlocked bootloader and PC.
• 🛠️ Replacement of the proximity sensor in the service center (if it is physically damaged) The cost of repair for the Redmi Note 10 Pro is from 800 to 1500 rubles.
• 📱 Headset use – connect wireless or wired headphones and the screen will turn off automatically when the phone is removed from the ear.

If you suspect that the firmware is to blame, check its version in Settings → About Phone → MIUI Version. At the time of writing (2026) the current versions for the Redmi Note 10 Pro:

• MIUI 14 (Android 13) is a stable global firmware.
• HyperOS 1.0 (Android 14) is a new shell from Xiaomi, not yet on all devices.

If your version is older than MIUI 12.5, it is recommended to update via Settings → System Update. Sometimes proximity sensor bugs are fixed in new builds.

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Before flashing backup, back up your data via Settings → Additional → Backup and Reset. This will save your contacts, messages and application settings.

How to avoid accidental taps without turning off the screen?

If you do not fundamentally turn off the screen, but want to avoid accidental taps during a conversation, there are alternative solutions:

• 🔒 Enable screen lock during call via Settings → Annexes → Phone. → Screen locking (if available).
• 📱 Use In Your Pocket mode, which turns off touch input when the phone is down. Activates in Settings. → Lock screen → Mode “In the pocket".
• 🎧 Connect Bluetooth headset – with an active device, the screen will be blocked less often.
• 🖼️ Install a black screen app (like Black Screen of Life) that will show an empty display, but don’t block it completely.

Another life hack is to flip your phone down while you're talking, and many cases and security windows block touch in this position, but this is not the way to do it if you're using a speaker or a microphone on the bottom of your smartphone.

FAQ: Frequent questions about turning off the screen on the Redmi Note 10 Pro