Xiaomi Mi 9 smartphones have powerful functionality that includes many automated processes for user convenience. However, sometimes these features, such as an autoresponder or automatic response to incoming calls, can create inconveniences in everyday use, especially when the phone automatically drops calls or sends voice messages without your knowledge.
Mi 9 owners often face confusion between built-in Android features, carrier settings, and specific MIUI shell options. Understanding the source of the problem is the first step to solving it. In this article, we will discuss in detail all possible ways to deactivate automatic responses on your device.
It should be borne in mind that the term “autoresponder” can mean different scenarios, from the operator’s voice mail to the “Xiaomi Assistant” function or automatic pickup of the handset. Accurate diagnosis of the situation will help to avoid unnecessary actions and quickly regain control over calls.
Differences between voice mail and voice mail
Before we get to settings, it's important to make a clear distinction: Often users try to turn off a feature in the smartphone menu, when in fact the service is activated on the carrier side. Voicemail is a network service that turns on if you can't answer a call or are busy.
Unlike a network service, the built-in answering machine in Xiaomi Mi 9 can be part of system applications or third-party software. It can automatically receive calls and play back a recorded message. The key difference is that the phone's settings only affect local functions, not the operator's services.
If the problem persists after resetting the phone, it means that the source is in the plan or SIM card, in which case the software methods will be useless, you need to contact the support service of your provider to clarify the status of the connected services.
⚠️ Attention: Disabling voicemail via phone settings is not always possible, and if the menu does not have the appropriate options, then the management is carried out exclusively through the phone. USSD-codes.
Understanding this difference will save you time, because MIUI local settings control the behavior of the device itself, while voicemail is processed by the cell company's servers, so the approaches to turning them off will be fundamentally different.
Disabling Automatic Response in a Standard Application
The MIUI shell on the Xiaomi Mi 9 has an automatic response feature built in, which is often used by drivers or in situations where the phone is in Do Not Disturb mode. To find these settings, you need to go to the call menu.
Open the Phone app and click three dots in the corner of the screen to access additional settings. In the drop-down menu, select Settings, and then find Auto Answer, and that's where the main switches are hidden.
☑️ Checking the auto-response settings
Inside the section, you'll see some options that might be active, like Headset Only or Auto Response Timer. If the sliders are blue, it's working. You need to put them inactive.
- 📱 Headset Mode: The phone responds automatically if Bluetooth headphones or a wired headset are connected.
- ⏱️ Timer: Set a delay after which the call will be accepted without your participation.
- 🚫 Do Not Disturb: Automatic response can only be activated when this profile is activated.
Once all switches are turned off, the system will stop accepting calls automatically, but it's worth checking if you have third-party call apps that can intercept control. The standard MIUI interface is flexible enough, but third-party software takes priority.
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If you use a Bluetooth headset for driving, it is better not to turn off the auto-response function completely, but to configure it only for In-car mode so as not to miss important calls on the go.
Smart and voice assistant settings
Modern smartphones, including the Xiaomi Mi 9, are equipped with intelligent assistants, in China it is Xiao AI, in global versions it is Google Assistant, these systems can have the functions of the "Secretary" that communicate with the caller.
To check your Google Assistant settings, open the Google app or say "Ok Google." Go to the Assistant settings and find the section related to phone calls. There may be a Call Filter or Call Assistant option.
Activating these features turns your phone into a secretary who can pick up the phone for you. This is convenient for weeding out spam, but annoying if you need live chat.
⚠️ Attention: Voice assistant features may require access to microphones and contacts, and if you don't use them regularly, it's safer to turn off automatic call processing for resource savings and protection.
You should also look at the settings themselves. SIM-Sometimes there's a voicemail item that says the service number, and changing or deleting that number can prevent calls from being forwarded to the operator's answering machine.
Management of services of the operator
As mentioned earlier, often the problem lies not in the phone, but in the tariff. Telecom operators (MTS, Beeline, MegaFon, Tele2 and others) provide voicemail services that are activated by default or were previously connected.
The fastest way to disable a service is to use USSD-These commands are entered in the dialing field as a regular call. Codes may differ for different operators, so it is better to check them on the official website or in the operator's application.
| Operator. | Shutdown code | Status check | Additionally. |
|---|---|---|---|
| MTS | *111*157# | *111# | Voice mail service |
| Beeline | *110*10# | *110*21# | Section “Services” |
| Megaphone | *105*00# | *105# | Management of services |
| Tele2 | *155*610# | *155# | Voice mail. |
After entering the code, you will receive SMS-If the code didn't work, your tariff may have specific conditions, and a call to support on 0611 or similar for your region will help.
What if the code doesn't work?
The alternative is to use your carrier's mobile app, and My Services or Tariff sections usually have handy switches for all the options you have connected, which is a more visual and clear way to manage than entering codes.
Third-party applications and software conflicts
Xiaomi Mi 9 can be installed apps from Google Play, which duplicate the functions of the caller, such as Truecaller, Yandex with Alice or corporate clients (IP-Telephony) often have their own auto-response settings.
Check the list of installed applications. If you find software related to telephony, go to its settings. Look for auto-respond, secretary, or call recording & answer. Turn off all functions related to automatic call-taking.
- 📞 Truecaller: has an assistant feature that can answer calls.
- 🏢 Corporate customers: often set up for automatic response for missed calls during business hours.
- 🤖 Helper bots: various AI-Services can intercept the control of the microphone and speaker.
Also worth checking for app permissions. Go to Settings → Apps → Permissions → Phone. See which apps have access to calls. If you see suspicious software that doesn't need that right, revoke permission or uninstall the app.
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Two apps with phone rights are a common cause of voicemail malfunction. Keep only one phone application active.
Resetting call settings and diagnosis
If manual shutdown didn't work, there may have been a software failure, and in those cases, it helps to reset your call settings to factory values, and it won't delete your contacts or call history, but it will return your phone settings to their original state.
To do this, go to Settings → Advanced Settings → Restore and Reset. Select the option “Reset your Wi-Fi, mobile internet and Bluetooth settings” or the same one that affects network settings. Some versions of MIUI have a separate reset for the Phone app.
Go to Settings → Apps → All Apps → Phone. Click Clear and select Reset All Settings (not Clear Cache, which is resetting if this option is available, or just Clear Everything if you are ready to reset the call).
⚠️ Warning: Before performing any reset actions, make sure you remember account passwords if they are required for recovery.Although contacts are usually synced with Mi Account or Google, it is not a bad idea to be safe.
After the reset, restart the device. check if the problem persists.If the answering machine is still active, it's almost guaranteed to indicate an operator-side problem or malfunction. SIM-map.