How to set up incoming calls on Xiaomi: the complete guide

Modern Xiaomi smartphones offer users advanced communication management functionality that far exceeds the capabilities of standard button phones. However, the richness of MIUI or HyperOS settings often hides important options in the depth of the menu, making the personalization process unobvious to beginners. The correct configuration of the incoming call allows you not only to hear the interlocutor, but also to instantly identify thecaller, block spam and manage the behavior of the device in various life situations.

Device owners often face situations where the phone is silent in their pocket or rings too loud at the wrong time. The Chinese manufacturer’s ability to configure incoming calls on Android requires understanding the logic behind the Phone and Contacts system applications. In this guide, we’ll take a look at all aspects of configuration, from base volume to complex automation scenarios.

For starters, the interface may vary slightly depending on the firmware version and the device’s regional binding, but the basic principles remain the same across the brand ecosystem. Below is a step-by-step guide to help you take full control of the call-in process.

Basic Volume and Sound Profiles setting

The first thing you need to do to make your smartphone comfortable is to adjust the volume levels correctly. Unlike many other systems, Xiaomi allows you to flexibly separate the sound streams. To change the settings, go to the Settings → Sound and Vibration menu. Here you will find the Call Sound slider, which is solely responsible for the volume of the incoming call without affecting the multimedia or alarm clock.

It's important to consider that there are several audio profiles in the system that are activated automatically or manually, for example, the In-car profile can amplify the signal, and the No-Sound profile can completely disable the acoustic display. Make sure that the active profile has sliders installed at a comfortable level, and you can also turn on the vibration by selecting one of the preset patterns or creating your own rhythm.

  • 🔊 Use the volume button on the side of the face during an incoming call to instantly make the sound maximum.
  • 🔇 Check the “No Sound” switch in the notification curtain if the phone has stopped making sounds when ringing.
  • 🎵 Download your own ringtone in format MP3 or WAV and install it through the call melody selection menu.
📊 How do you usually set the volume of the call?
Sliders in settings
Buttons on the case
Through voice assistant.
I'm not setting it up.

Special attention should be paid to the function “Raising volume in your pocket”. If this option is activated, the smartphone will analyze the distance to the object (your body) and amplify the signal if the phone is in a confined space. This prevents missed calls when the device lies deep in the bag or in the inner pocket of the jacket.

Setting up the number determinant and blocking spam

One of the most annoying problems of modern communications is spam and fraudulent calls. The built-in MIUI shell number detector runs on a database that is constantly updated. To activate protection, open the Phone app, click on the three dots in the upper right corner, and select Settings → Number Definition and Lock.

Here you can enable automatic blocking of numbers marked by other users as “Advertising”, “Telemarketing” or “Crackers”. The system also allows you to create your own blacklists. You can block a specific number, hide calls from unknown numbers, or even set a mask lock (for example, all numbers starting with a certain prefix).

⚠️ Warning: When you enable the Unknown Number Lock feature, make sure you don't expect an important call from a courier or doctor who may be calling from hidden or new numbers.It's better to use Quiet Lock mode when the call doesn't sound but appears in a log.

To make things more subtle, create an exception list. You can add contacts from your phone book to this list so that calls from loved ones always pass, even if Do Not Disturb or Strict Spam Filtering are enabled. Keyword Blocking is also available in messages, but the status of the number in the global database remains the main filter for calls.

Controlling the behavior of the screen during a call

The visual design of the incoming call is also customizable. Many users don't know that you can resize the caller's avatar, name font or screen background. Go to Settings → Wallpaper → Wallpaper carousel or use third-party themes from the GetThemes store to completely change the interface of the call.

The Phone app's standard settings have a "Mode in your pocket" option available. The proximity sensor next to the speaker turns off the screen when you hold the phone to your ear to prevent accidental cheek pressing. If the screen goes out too early or doesn't go out at all, it may require calibrating the sensor or cleaning the top of the screen from contamination.

  • 📱 Enable the option to “Show full-screen contact photo” for better caller identification.
  • 🌙 Set up the “Night Mode” screen so that the bright light of the display does not blind your eyes when you call at night.
  • 🔄 Reset the settings of the Phone application in the application menu if the call interface is not working correctly or freezes.
Secrets of the approximation sensor
If the sensor is stuck or not working correctly, you can try calibration through the engineering menu. dial the code ##6484##, select "Proximity sensor" and follow the instructions on the screen, closing and opening the top of the phone.> Set up incoming calls on Xiaomi is not limited to the phone software, but the services of your mobile operator, such as forwarding, play a crucial role. USSD-To set up a redirect, open the Phone app, go to settings, and find Accounts for Calls (or just Call Settings on older versions). SIM-map and click "Redirection». The system will request status from the operator's network and offer options: forwarding whenever it is busy, when it is not responding or when it is not available): *#21# — Verification of redirection status *#62# — Verification of forwarding in case of unavailability **61*Number # - Installation of forwarding in the absence of a response ##002# — Cancel all redirects ☑️ Checking the redirect settings Make sure there is a balance Check the redirect status with the code *#21#Disable unnecessary redirects Test a call from another number: 0 / 4 Keep in mind that forwarded calls may be charged by the operator as outgoing, especially if you are roaming. So before activating functions like “Redirect always” make sure that your tariff plan is in place. Some virtual operators may also restrict access to management of these functions through the phone menu, requiring the use of a personal account or an operator's application.Comparison of applications for calls: Standard vs. Google On Xiaomi devices, two main interfaces can be used: the native MI Dialer shell or the standard Google Dialer. The choice depends on the region of sale of the device and the Android version. Understanding the differences will help you choose the most convenient option. Characteristics MI Dialer (Theme) Google Dialer Design Integrated into Style MIUI, More theme settings Material design, minimalism Record conversations Built-in, often without warning (depending on the region) There, but with voice warning of the interlocutor Number Definer Uses the database MIUI/Yellow Pages Uses Google Base and User Reviews Block Advanced Settings Basic Lock and Google Spam Filter If you don’t like the standard app, you can install an alternative from Google Play, such as Truecaller or Simple Dialer. However, system calls from Xiaomi and Google have deeper access to the hardware, which provides better communication stability and sensors. → Annexes → Application management → Three points. → Default applications → Phone. Even after careful setup, users may encounter technical problems, the most common of which is that the phone doesn't ring, although the network is there. First of all, check if the Do Not Disturb mode (moon icon in the curtain) is activated. In this mode, you can configure exceptions so that important contacts can be reached. The second common problem is resetting a call immediately after dialing or when incoming. This may be due to the wrong network settings. Go to Settings. → SIM-maps and mobile networks → Network type and try to switch mode with 5G/LTE on 4G/3G/2G (Sometimes operators in areas of poor coverage do not properly handle VoLTE calls, and switching to a classic network solves the problem. 📶 Reset network settings: Settings → Connection and sharing → Reset Wi-Fi, mobile network and Bluetooth. 🔋 Check out Power Saving Mode: Aggressive Energy Savings Can Block Background Telephony Processes. 📞 Make sure that the Waiting Call service is active in the operator settings if you want to take a second call during a call. ⚠️ Note: If after resetting the network settings disappeared Internet settings (APN), You'll have to manually re-enter them, get the data from your carrier, and the automatic settings may not be restored. If problems persist, it’s worth checking if you have modified firmware or themes installed that conflict with the com.android.phone system process. Returning to a standard theme and removing suspicious applications often helps restore the communication module to work. In extreme cases, a complete reset to factory settings may be required. 💡Tip: Before you complete a full Hard Reset, make sure to back up your contacts to your Google or Mi Cloud account so you don't lose important information. Frequently asked questions (FAQ) Why can't my Xiaomi hear the beeps when it's incoming, even though there's a vibration? Chances are, "No Sound" or "Do Not Disturb" mode is on, which blocks the audio signal but allows vibration. Also check if there's a Bluetooth device (earphones or speakers) that can be played on, make sure the call volume slider isn't turned to zero, and how do you turn off the voice alert for recording a conversation? In standard Google Dialer, it is impossible to disable the warning because of Google's security policy. MI Dialer (Chinese version or global with a patch) this option can be available in the call recording settings. Using third-party recording apps can also help circumvent this limitation, but requires additional permissions. SIM-Yes, in modern versions. MIUI And HyperOS is possible. Go to Settings. → Sound and vibration → The ringing melody. There you'll see the separation of the first and the second. SIM-Choose the card you want and set an individual audio file for each. What if the phone resets incoming calls automatically? Check lock settings: it may be enabled to "Decline all calls" or "Block unknown numbers." Also make sure that the device is on the same card. SIM-The card has not run out of funds or activated a redirect to another number. SIM-map.