How to Reset a Call to Xiaomi: The Complete Guide

Modern Xiaomi and Redmi smartphones offer users a wide range of functions to manage incoming calls, but sometimes settings are confused, blocking communication or creating unnecessary restrictions. The question of how to reset a call can involve completely different actions: from canceling a redirect to forcibly restarting a got stuck system or returning sound parameters to factory values. Understanding the context of the problem is the first step to its successful solution.

Device owners often face situations where the phone stops ringing, drops calls automatically, or does not display the screen of the incoming connection. MIUI HyperOS, incorrect user actions or malfunctions SIM-Resetting in this context is not always a complete memory cleanup, but often just a return of specific telephony parameters to the original state.

In this detailed guide, we will look at all possible scenarios associated with resetting call functions. We will look at methods for disabling redirects, solving contact blocking problems, and how to restore the speaker and microphone, you will receive clear instructions that will help you return your smartphone to full operation without having to carry it to the service center.

Cancel redirection and reset operator settings

One of the most common reasons users are looking for a way to reset a call is activated redirection, which allows them to redirect incoming calls to another number if you are not answering, busy or the phone is off. Sometimes it is activated accidentally or forgotten by the user, which leads to the loss of important calls. To return call management, you need to deactivate all types of redirects through the settings menu or USSD-team.

The fastest and most reliable way is to use universal codes that work on any carrier, so you don't have to search for complicated menu paths, you just open the Phone app and type in a combination of characters, and once you type in a command, you'll see a successful operation notification on the screen, which instantly cancels redirects for all types of calls, including voice, fax and data.

An alternative method is to use an embedded Android interface. The path to settings may vary slightly depending on the version of MIUI, but the logic remains the same. You need to find the section responsible for accounts and synchronization, or the call settings themselves, and you can manage each redirect condition in detail here.

• 📞 #002# is a universal code for canceling all types of redirects.
• 📟 Command #21# – Check the forwarding status of all calls.
• ⚙️ Settings menu - the way "Phone» → «Accounts» → «Call settings».
• 📡 Personal account - management of services through the application of the operator.

It is worth noting that some operators may charge for using a forwarding even if the call is not made, so checking and resetting these settings regularly helps to avoid unexpected costs. If the problem persists after completing the commands, it is possible that the service is blocked on the operator's side and you will need to contact support.

Resetting the hung call screen and interface

Sometimes the problem is not the network settings, but the software failure of the smartphone shell itself, which happens when the screen is black, the interface does not appear, or the response button does not respond to the touch, in which case they say that the call is “hang” and to fix this, you need to reset the process responsible for the telephone communication without restarting the device completely.

First, try clearing the phone app cache, which is a secure operation that won't delete your contacts or call history, but will eliminate the temporary files that cause conflict. To do this, go to settings, find a list of all the apps, and select the system phone, and there you will find a data clearing and cache button, which often solves the problem of not having a call interface.

If a simple cleanup didn’t work, you may need to reset your call settings deeper. Some versions of HyperOS have a network reset feature that also affects telephony settings. This action will bring all network settings back to factory settings, including Wi-Fi and Bluetooth, so be prepared to re-enter network passwords.

⚠️ Note: Before performing a network reset, make sure you have access to Wi-Fi passwords as they will be deleted from the device’s memory.

In critical situations, when the phone does not respond to touch during a call, a forced reboot helps: Press the power button and the volume button simultaneously and hold them for about 10-15 seconds until the Mi logo appears. This is equivalent to taking out the battery and allows the system to start all services anew, eliminating temporary process locks.

Removal of the lock and (Blacklist)

The “antispam” feature in Xiaomi smartphones is a powerful tool, but sometimes it works too aggressively by blocking important numbers. Users often look for ways to reset a call, meaning unlocking a particular contact or clearing the entire list of banned numbers.

To check if the number you want is blacklisted, open the Security app and search the Antispam section, which stores a log of blocked calls and SMS. You can manually delete the number from the lock list or completely disable the feature for all contacts, which will return the ability to receive calls from previously blocked subscribers.

There's also a Do Not Disturb mode that can create the illusion of resetting or blocking calls. If the phone is silent when you call in, check if it's activated in the notification curtain or in the audio settings, which can be reset by simply switching the slider or setting the mode schedule.

• 🛡️ Security app – the control center of blocking and antivirus.
• 🚫 Blacklist – a repository of numbers from which calls are prohibited.
• 🌙 Do not disturb – a silent function that simulates a call reset.
• 📞 Log of locks - history of all rejected calls.

It is important to distinguish between software lock on the phone and locking on the operator's side. If the number is cleared in the blacklist, but the calls still do not pass, the problem may be in the service "Anti-detector" or similar services of the operator, in which case resetting the phone settings will not help, you will need interaction with the SIM card.

Restore the sound and vibration settings

A common request is when the call seems to be going, but the user does not hear the beeps or the call itself, this may be due to the settings of the media or system sound, you can reset these parameters through the sound menu, returning the volume of the call to maximum values and selecting a standard ringtone.

Modern MIUI shells have a separate section to adjust the sound when a call is made, so you can turn on the Pocket feature, which locks the screen when you bring the phone to your ear, or adjust the volume button behavior during a call, and if those settings are knocked down, the phone may behave inappropriately, such as immediately resetting the call when you press the buttons.

You can use an engineering menu to reset audio deeply, but it requires caution. However, for the average user, it is enough to reset all the settings through the Advanced Settings menu, which will return the volume, vibration and tone to the factory parameters, eliminating software conflicts of the audio drivers.

Remember to check the physical condition of the speakers. If the sound didn't appear after resetting the software settings, it might have been dusted or broken, in which case the software methods are powerless, and the component needs to be cleaned or replaced.

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If after resetting the settings the sound became quieter, try to clean the speaker with special sound signals or gently clean the speaker mesh with a soft brush.

Resetting settings SIM-maps and networks

Problems with calls often lie in the communication module or settings SIM-If the phone says "Network is not available" or constantly drops calls immediately after dialing, you need to reset the mobile network settings, this is especially true after changing the operator or traveling to another region.

In the settings menu, Xiaomi has a feature called "Reset Wi-Fi, mobile networks and Bluetooth." It returns all network settings to factory values. This removes stored APN access points that may not be correct for the current operator, and resets network preferences. After this procedure, the phone is re-registered in the operator's network, which often solves the problem with unstable communication.

It's also worth checking the settings of the preferred network type. Sometimes the phone gets stuck in mode. 3G or 2G, where the quality of communication is worse, leading to cliffs «5G/4G/3G/2G (auto" allows the device to choose the best network available. SIM-card (for example, it is old and does not support modern standards), resetting will not help - you will need to replace the card in the communication salon.

⚠️ Warning: Resetting your network settings will remove all saved passwords from Wi-Fi routers. Make sure you remember the data to connect to your home Internet.

In rare cases, physical reset helps: extraction SIM-maps, wipe contacts with a wiper and re-install, which allows you to update the contact between the card and the phone reader, eliminating read errors.

Radical measures: complete reset (Hard Reset)

If none of the above methods worked and the problem with calls is systemic, the last option is a complete factory reset, which completely clears the phone’s memory of user data, applications and settings, returning the device to the “out of the box” state, which is guaranteed to eliminate any software conflicts.

Before starting the procedure, be sure to back up all important data: contacts, photos, correspondence. After resetting, it will be impossible to recover deleted information without a backup. The process can be started through the settings menu or through Recovery Mode if the phone does not load properly.

To reset via the menu, go to Settings → About Phone → Settings Reset. Select “Erase All Data” and confirm the action. The phone will reboot and begin the cleanup process, which can take a few minutes. Once turned on, you will need to reset the language, Wi-Fi and accounts.

• 💾 Backup – a mandatory step before a complete reset.
• 🔋 Battery Charge – Make sure your phone is at least 50 times charged%.
• 🔒 Mi Account – remember the password from the account, it will be required to activate.
• ⏳ Time – the reset and initial setup process will take about 20-30 minute.

Hard Reset is a last resort: 95% of calls are resolved by the gentler methods described in the previous sections, and only resort to a full reset if you are sure that the cause is software, not hardware failure.

Frequently Asked Questions (FAQ)

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In most cases, the problem is solved by canceling the redirect with the code ##002# or clearing the cache of the Phone application, without the need to completely reset the device.