How to add an account in the Xiaomi phone: all ways and solutions to problems

Adding an account on a Xiaomi smartphone is a must-have for a device to be fully used. Without a linked profile, you won’t be able to download apps from Google Play, sync contacts, use Mi Cloud cloud storage, or recover data after a reset. However, many users face difficulties: the system asks for an old account when buying a used phone, does not accept a password, or does not offer to add a profile at all when you first set up.

In this article, we will look at all the current ways to add accounts to Xiaomi in 2026, from the standard procedure for new devices to bypass locks on used smartphones, focusing on solving errors like β€œThis device is already linked to another account” or β€œI failed to connect to Xiaomi servers”, and you will learn what types of accounts are mandatory for work and what you can do without.

What accounts can be added to Xiaomi and why you need them

Xiaomi smartphones support the binding of several types of accounts, each of which performs its functions, without some of them the device will work with serious limitations.

The main types of accounts:

  • πŸ“± Mi Account is a Xiaomi branded account, and you need to access Mi Cloud, sync notes, notebooks, theme, and unlock the bootloader when you're running the firmware, and you can't activate certain features like Find Device or Backup without it".
  • πŸ€– Google Account is a Google profile, required for Google Play, Gmail, YouTube, contact sync and calendar, and new devices cannot be added without requiring data entry.
  • 🌐 Social media (Facebook, VK, Telegram, etc. – optional, but convenient for fast login to applications and synchronization of chats.
  • 🏦 Corporate accounts (Exchange, Outlook) – are necessary to work with the mail and calendar of the company.

In practice, the minimum required are Mi Account and Google Account, without which you can not:

  • πŸ“₯ Install applications from Google Play (only via Google Play) APK).
  • πŸ”„ Synchronize contacts, photos and notes between devices.
  • πŸ”“ Unlock the loader for custom firmware.
  • πŸ›‘οΈ Use the function "Find the device" when lost.
πŸ“Š What account do you add to Xiaomi in the first place?
Mi Account
Google Account
Social media
Corporate
Nothing.

It is important to understand that Xiaomi with global firmware (Global) ROM) and Chinese (China) ROM) For example, the Chinese versions often don’t have Google Play and have to be manually installed.

Standard method: Adding an account at the first setup

If you’ve just bought a new Xiaomi or reset it to factory settings, it will suggest adding accounts at the initial setup stage, the easiest method and requires no additional manipulation.

Step-by-step:

  1. Turn on your phone and select your language.
  2. Connect to Wi-Fi (required! without the Internet, you can't add an account).
  3. At the "Login to Mi Account" stage, click Create an account or Sign in if you already have a profile.
  4. Fill in the data: email or phone number, password, code from SMS.
  5. In the next step, the system will suggest adding Google Account – repeat the entry procedure.
  6. Complete the setup by following the master's tips.

Stable Wi-Fi connection|Battery charge over 50%|Current telephone number for SMS|Correctly entered email (without typos)-->

If you buy Xiaomi with your hands, make sure the seller untie your Mi Account from the device. Otherwise, you will have to unlock the phone through the official Xiaomi service, which can take up to 72 hours.

⚠️ Note: Some models (e.g. Redmi Note 12 or Redmi Note 12) POCO X5) The first setup may result in an error, "This device is linked to another account," which means that the previous owner did not log out of the profile.

Adding an account on an already configured phone

If you missed adding an account when you first set up or want to link an additional profile, you can do this through the settings menu.

Instructions for Mi Account:

  1. Open Settings β†’ Accounts and Sync β†’ Mi Account.
  2. Click Login and enter email/phone and password.
  3. Confirm the entry via SMS or email.
  4. Turn on synchronization for the desired data (contacts, notes, photos).

Instructions for Google Account:

  1. Go to Settings β†’ Accounts and Sync β†’ Add an account β†’ Google.
  2. Choose to Create an account or Sign in.
  3. Fill in the data and confirm ownership of the account (it may be necessary to enter a code from the account) SMS or backup email).
  4. Set up sync for Gmail, Contacts, Calendar and Google Drive.

To add social media or corporate accounts:

  1. In the Accounts and Sync menu, click Add Account.
  2. Select the service you want (e.g. Facebook, Twitter, Exchange).
  3. Enter the login and password, confirm access to the data.

πŸ’‘

If you add Google Account and you get a "failed to connect to Google servers" error, check the date and time on your phone, or if you have the wrong settings, you can block sync, or you can switch from mobile to Wi-Fi or vice versa.

Solving problems with adding an account

When adding accounts to Xiaomi, users often encounter errors, and consider the most common and ways to fix them.

Mistake.Reason.Decision
This device is already linked to another account.The owner did not untie his Mi AccountOfficially unlock via account.xiaomi.com or contact the service center
"I was unable to connect to the servers. Xiaomi/Google"Internet problems, incorrect date/time, blocking VPNCheck the connection to the network, disconnect VPN, Update date and time manually
β€œIncorrect Password” When Entered CorrectlyKeyboard changed layout, Caps Lock turned on, old passwordTry entering the password in the notebook and copy, reset the password via email
"Device not certified" (when adding Google Account)Unofficial firmware or custom RecoveryInstall global firmware through the Mi Flash Tool or get certified through Google Device Registration

If you buy Xiaomi with your hands and the seller hasn’t untied your account, you have two options:

  1. Officially unlock through account.xiaomi.com (confirmation from the previous owner is required).
  2. Dumping through EDL-mode (only for experienced users, requires an authorized developer account).

⚠️ Note: Using unofficial unlock methods (e.g., through programs like Mi Account Unlock Tool) can lead to blocking. IMEI Xiaomi is actively fighting against such tools, and their use is fraught with the loss of warranty.

What if the seller does not respond to unlock requests?
If the previous owner ignores your requests to untie your account, contact Xiaomi via the feedback form on the site. attach a check or a sales contract confirming the transfer of ownership. In some cases, support can help unlock the device without the seller, but this takes up to 3-5 business days.

Features of adding an account on the Chinese versions of Xiaomi

Xiaomi smartphones for the Chinese market (China) ROM) There are a number of restrictions associated with accounts, and the main problem is that Google doesn't have services out of the box:

  • 🚫 No Google Play, Gmail, YouTube and other Google apps.
  • πŸ”„ Contact and calendar sync only works through Mi Cloud.
  • πŸ“± It is impossible to install many global applications (e.g. WhatsApp, Facebook) without manually installing the Google Framework.

To add Google Account to the Chinese version of Xiaomi, you need to:

  1. Install Google Installer (you can download from apkmirror.com).
  2. Launch the app and wait for Google Play Services to install.
  3. Reboot the phone.
  4. Add an account through Settings β†’ Accounts. β†’ Google.

Important: Some models (such as Xiaomi 13 Ultra China) may require unlocking the bootloader to install the Google Framework.

  • πŸ”“ Requires a tied Mi Account (unblockable without it).
  • ⏳ It takes up to 72 hours (waiting for confirmation from Xiaomi).
  • ⚠️ Resets all the data on the phone.

πŸ’‘

Chinese versions of Xiaomi are cheaper than global ones, but require additional effort to fully use.If you are not ready to mess with the installation of Google services, it is better to choose models with Global firmware. ROM or EEA ROM (Europe).

How to delete or change your account on Xiaomi

If you need to change your linked account (for example, when selling a phone) or delete an unnecessary profile, you can do this through the settings.

Deletion of Google Account:

  1. Open Settings β†’ Accounts and Sync β†’ Google.
  2. Select the account you want to delete.
  3. Click on the three dots in the upper right corner and select Delete Account.
  4. Confirm the action.

Deletion of Mi Account:

  1. Go to Settings β†’ Accounts and Sync β†’ Mi Account.
  2. Click on your profile and select Leave.
  3. Enter the password for confirmation.
  4. To completely delete your account from your device, reset to factory settings (Settings) β†’ The phone. β†’ Resetting settings).

Important: If you simply log out of Mi Account without a reset, your account remains tied to your device.

  • πŸ”’ The new owner will not be able to add his profile without unlocking it.
  • πŸ“± Features like Find a Device will remain active for your old account.
  • πŸ”„ Mi Cloud data (photos, notes) will not be available.

⚠️ Note: Some Xiaomi models (e.g. Redmi) K50 or POCO F4) After you leave Mi Account, the system may require you to enter your password the next time you turn on, even if you reset. This is anti-theft protection. To avoid problems, always untie your account before selling your phone.

Security: How to Protect Your Xiaomi Account

Xiaomi accounts, especially Mi Accounts, are targeted by scammers, and if an attacker gains access to your profile, they can:

  • πŸ“ Track the location of the phone through "Find the device".
  • πŸ”“ Unlock the bootloader and install custom firmware.
  • πŸ’³ Access payment data if a bank card is tied.
  • πŸ“‚ Remove backups from Mi Cloud.

To protect your account:

  • πŸ” Use a complex password (at least 12 characters with numbers and special signs).
  • πŸ“± Enable two-factor authentication in your Mi Account settings.
  • πŸ”„ Check the list of authorized devices regularly at account.xiaomi.com.
  • 🚫 Don’t use the same password for your Mi Account and Google Account.
  • πŸ“§ Link backup email to restore access.

If you suspect that your account has been compromised:

  1. Change your password immediately via account.xiaomi.com.
  2. Revoke access to all devices in the "Security" section.
  3. Check the login history for suspicious IP-address.
  4. If your phone is stolen, use the Find Device feature to lock or remotely reset.

For Google Account, it is also recommended to:

  • πŸ›‘οΈ Pass a security check on the site myaccount.google.com/security-checkup.
  • πŸ”‘ Set up hardware security keys (e.g. YubiKey).
  • πŸ“² Enable notifications for new logins in Google settings.

FAQ: Frequent questions about adding accounts to Xiaomi

Can I use Xiaomi without a Mi Account?
Technically, yes, but with serious limitations, without Mi Account, you can't do it: πŸ“± Use Mi Cloud for backup. πŸ”“ Unlock the loader for installing custom firmware. πŸ›‘οΈ Restore the phone through "Find the device" when lost. 🎨 Download the themes of the official store, but basic functions (calls, SMS, In Chinese versions without Mi Account, it is not even possible to activate the phone when you first set up.
What if you add a Google Account that says β€œDevice not certified”?
This error appears on devices with unofficial firmware or after rooting.Solutions: Install official firmware via Mi Flash Tool. Register your device with Google Device Registration (required) IMEI). Manually add an account through Settings β†’ Users β†’ Add a user (on some firmware) If nothing helps, it may be that your device is blacklisted by Google (for example, after using uncertified modules), in which case you can only accept the restrictions or buy a new phone.
How to add a Xiaomi account if you forget your old password?
If you forget your Mi Account password: Go to account.xiaomi.com and click "Forgot your password?". Enter the email or phone associated with your account. Verify your identity via SMS Or backup email. Create a new password. If you don't have access to it. email/phone, contact Xiaomi with proof of ownership of the device (check, box with a phone). IMEI). For Google Account, restore access via accounts.google.com. If the account has not been used for a long time, Google may require answers to check questions or confirmation via backup email.
Can I add multiple Mi Accounts to a single phone?
Xiaomi allows you to link only one Mi Account to your device, but there are workarounds: πŸ”„ Use the "User Switch" function (available on some models in Settings) β†’ System system β†’ Multiple users). πŸ“± Install the second firmware through Dual Apps (requires root rights). πŸ”“ Create a second profile in Mi Cloud with another email, but this will not allow full separation of data. Please note: only one account can be active at the same time.
Why does Xiaomi ask for an old account after a reset?
This is Xiaomi's standard theft protection, called the Mi Account Lock. It works if you're not a thief: πŸ“± The phone was dropped via Recovery or Fastboot without first logging out of the Mi Account. πŸ”„ Previous owner did not untidy the account before the sale. πŸ›‘οΈ Solutions: Contact the previous owner to untie the account via account.xiaomi.com. If you cannot contact, officially unlock through Xiaomi support (check or purchase agreement required). On some models, waiting 72 hours (if the account is not active) helps. Using informal methods (such as Mi Account Unlock Tool) can lead to blocking. IMEI!