Where to find a Xiaomi account: 5 ways and solutions to display problems

You have bought a Xiaomi, Redmi or POCO, But you can't find out where the Mi Account is hidden in the settings, or the account section disappears after the update, and this problem is familiar to many users, especially after resetting or flashing. MIUI (12, 13, 14 or HyperOS) the path to the account may be different, and sometimes it disappears from the menu.

In this article, we will not only show you all the possible places where Mi accounts can be hidden in your phone, but also explain why they are not in the usual place and how to return access. 11/12/13/14, Redmi Note 10/11/12, POCO F/X/M and other models MIUI or hyperos.

1. The standard path to a Mi Account in MIUI 12/13/14

In most cases, the Mi section of the account is in the main settings menu.

  1. Open the Settings app (the gear icon on the desktop).
  2. Scroll up to the Accounts and Sync block (in) MIUI 14 may be referred to simply as "Accounts»).
  3. Slip on “Mi Account” – here will display your email, avatar and synchronization status.

If you have HyperOS (new firmware for Xiaomi 14 and Redmi) K70), wayward:

  • 📱 Settings → Users and accounts → Mi Account.
  • 🔄 In some versions: Settings → Memory. → Accounts. → Mi Account.

Check if the partition is hidden due to regional settings or software updates, like in firmware for Europe (EEA) This can be called a Xiaomi Account instead of a Mi Account».

📊 What's your version? MIUI?
MIUI 12
MIUI 13
MIUI 14
HyperOS
I don't know.

2. Alternative ways to find a Mi Account

If the standard path doesn’t work, try these methods:

🔍 Through the notification panel

Quick access to the account is sometimes hidden in the notification curtain:

  1. Swipe down from the top edge of the screen to open the notification bar.
  2. Slip on the user icon (avatar or silhouette) in the upper right corner.
  3. In the window that opens, select “Mi Account” or “Account Management”.

🔎 Through cloud settings

In some firmware, the account section is hidden in the cloud services:

  • 📁 Go to Settings. → Additionally. → Cloud and accounts.
  • 🔗 Or: Settings → Annexes → Application management → Systemic → Mi Cloud.

Important: If you only see a “Google Account” or “Other Accounts” but no Mi Account, this could mean it’s not tied to the device or is disabled at the firmware level.

☑️ Checking for Mi Accounts

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3.Why did Mi Account disappear from settings?

Disappearance of the Mi section of the account is a common problem after:

  • 🔄 Firmware updates (especially with MIUI 12 on MIUI 14).
  • 🧹 Resetting settings (if the account was not tied before the reset).
  • 🛠️ Custom firmware installations (e.g. LineageOS or Pixel Experience).
  • 🌍 Changes in the region (switching from global to Chinese version) MIUI).

A section may also be hidden if:

  • 📵 Device not connected to the Internet (account is not synchronized).
  • 🔒 On the phone activated mode for children or guest profile.
  • 🛑 Xiaomi services are disabled in the firmware (for example, on some Chinese versions for the domestic market).

⚠️ Note: If you bought the phone with your hands and the previous owner did not untie your Mi Account, the device may be blocked (Mi Account Lock.

4.How to restore access to Mi Account if it is not displayed

If the account partition is gone but you remember the login details, try these steps:

🔑 Method 1: Sign in with the Mi Cloud application

On some firmware, the Mi Cloud app works even if the section in the settings is hidden:

  1. Find the “Mi Cloud” icon (a cloud with the Xiaomi logo) in the application menu.
  2. Open it and enter your details (email and password).
  3. After successful authorization, the Mi section of the account should appear in the settings.

🔑 Method 2: Reset the cache of Xiaomi services

Sometimes it helps to clean the cache of system applications:

  1. Go to Settings → Applications → Application Management.
  2. Slip on the three dots in the top corner and select “Show all apps.”
  3. Find and open Mi Account (or Xiaomi Account) Mi Cloud Services Framework

"Clear the cache."

"Stop it."

Reboot the phone.

🔑 Method 3: Forced synchronization

If the account is linked but not displayed:

  1. Connect to Wi-Fi or mobile internet.
  2. Go to Settings. → The phone.
  3. Put a few times on the "Version" MIUI», Notice: “You have become a developer!».
  4. Back to Settings → Additionally. → For developers.
  5. Activate "Debugging by" USB» and “Allow imitation of location».
  6. Restart your device – sometimes this force triggers account sync.

⚠️ Warning: If the account Mi section never appears after these actions, and the phone requires authorization when resetting or updating, this may mean that the device is tied to another account!

5.Table: Where to look for Mi Account in different versions MIUI

MIUI/HyperOS versionThe path to the Mi AccountFeatures
MIUI 12 (global)Settings → Mi Account (first section)The account icon is visible immediately when you open the settings.
MIUI 13 (Europe, EEA)Settings → Accounts and synchronization → Mi AccountIt may be called the Xiaomi Account.
MIUI 14 (China)Settings → Memory. → Accounts. → XiaomiRequires connection to Chinese server (VPN).
HyperOS (2026)Settings → Users and accounts → Mi Account.In some assemblies hidden without the Internet.
Brush firmware (LineageOS, Pixel Experience)Not available or through the settings → System system → Xiaomi ServicesRequires manual installation of Mi Account APK.

If you have a version MIUI not listed in the table, try searching by settings (the magnifier icon in the upper right corner) and enter the query "Mi Account».

💡

If you don’t remember what your version is. MIUI, Go to Settings. → The phone. → Version. MIUI. Assembly number (e.g, V14.0.5.0.TMBCNXM) Helps you find the exact instructions for your firmware.

6.What to do if Mi Account blocked the phone?

If after a reset or firmware phone requires you to enter Mi Account data, but you do not know them, you have several options:

🔓 Option 1: Password recovery

If your account is yours, but you have forgotten your password:

  1. Go to account.xiaomi.com from another device.
  2. Click on “Forgot your password?” and follow the instructions.
  3. Confirm the recovery via email or linked phone number.
  4. After changing your password, try logging in on a locked phone.

⚠️ Warning: Don't use third-party services to unlock your Mi Account! this could lead to loss of warranty or device breakdown.Official unlocking through Xiaomi is the only safe way to do so.

What happens if you enter the Mi Account password incorrectly?
After 5 failed attempts, the phone will lock for 24 hours. After 10 attempts, the lock can become permanent, and I can only unlock the device at the Xiaomi service center with proof of ownership.

If you bought a new Xiaomi phone or reset your settings but your Mi Account is not tied, do it manually:

  1. Open Settings → Accounts and Synchronization.
  2. Select "Add Account".
  3. In the list, look for “Mi Account” (or “Xiaomi”).
  4. Enter your email and password. If you don't have an account, click "Create an account."
  5. Confirm registration via SMS or email.
  6. Activate data synchronization (contacts, notes, photos).

After linking, the account will appear in the settings, and you can:

  • 🔄 Recover data after resetting.
  • 📱 Use the function "Find the device».
  • 🛡️ Get updates MIUI airborne (OTA).
  • ☁️ Sync photos in Mi Cloud.

Important: Without a linked Mi Account, you will not be able to:

  • ❌ Install some themes from the Mi Theme Store.
  • ❌ Use Mi Pay or Mi Home (for a smart home).
  • ❌ Get Beta Versions of Firmware.

💡

It takes less than 5 minutes to link a Mi Account, but it protects your data and makes it easier to recover your phone in the event of a loss or breakdown.

FAQ: Frequent questions about Mi Account in Xiaomi

Can I use a Xiaomi phone without a Mi Account?
Yes, the phone will work, but you will lose access to Xiaomi cloud services (contact sync, backups, themes). Also, some features (for example, Find the device) will not be available.
Why After Updating MIUI Mi Account section missing?
This is a common problem when switching to a new firmware version. Causes: Resetting Xiaomi services during an upgrade. MIUI. Xiaomi server sync error Solution: Try clearing the Mi Account and Mi Cloud app cache, then restart your phone.
How to delete a Mi Account from a Xiaomi phone before selling?
To untie your account: Go to Settings → Mi Account. Tape the gear icon (account settings). Select "Exit" (or "Delete account"). Confirm the action with a password. Reset settings (Settings) → Additionally. → Important: If you don't delete your account before resetting, the new owner won't be able to use the phone!
What if, when you log in to Mi, your account says “Server is not available”?
The error is related to problems connecting to Xiaomi servers: 🌐 Switch from Wi-Fi to Mobile Internet (or vice versa). 🔄 Change. DNS 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare). 🕒 Wait 10-15 minutes and try again (possibly temporary server problems). 📡 If you use VPN, Turn it off, some servers block access from certain regions. If the problem persists, check the status of Xiaomi services on the Downdetector website.
Can I transfer my account to another phone?
Yes, Mi Account is linked to your email, not your device. To transfer data: Sign in to the same account on your new phone. Activate sync in Settings → Mi Account. → Sync: Choose which data to restore (contacts, notes, photos from Mi Cloud) Restrictions: 📸 Photos are synced only if the “Upload” option was previously enabled». 📱 Applications and their data are not portable (only through backup to Mi Cloud).