Are you trying to take a selfie or take a big moment, but instead of a picture, you see a black screen, a message saying βI couldnβt connect to the cameraβ or the camera app is completely out, POCO Black Shark is one of the most common problems that users face, and the causes can be as if they were software failures (e.g., after an update). MIUI), and in hardware malfunctions (damage to the plume or camera module).
In this article, we will analyze all possible causes of a failed camera on Xiaomi and offer step-by-step instructions for their elimination β from basic actions (reboot, clear cache) to advanced methods (manual update drivers through the use of the device). ADB Or check the integrity of the module.We will pay special attention to Xiaomi models. 13/14 series, Redmi Note 12/13 Pro and POCO F5/X5, Camera errors are often associated with conflicts. MIUI 14/15 hyperos.
If you're not sure what caused the breakdown, start with a diagnosis that will save time and avoid unnecessary action, and for those who are ready to start repairing right away, here are the most effective solutions, sorted by complexity.
1. Diagnostics: Why is the camera on Xiaomi not working?
Before you start fixing, itβs important to understand what exactly is causing the crash.The camera errors on Xiaomi fall into three categories:
- π Software failures: application conflicts, corrupted cache, outdated software or bugs after an update MIUI/HyperOS.
- π± System limitations: camera locking with antivirus, lack of rights for the application or activated incognito mode.
- π§ Hardware malfunctions: damage to the plume, the collapse of the contacts of the camera module or physical damage to the lenses.
To narrow down the possible causes, answer the questions:
- β The camera stopped working after the phone fell/hit?
- β The problem arose after the update. MIUI/HyperOS?
- β Error occurs in only one app (for example, Instagram) or in all apps?
- β The screen displays a black screen, artifacts or an error message?
If the problem is hardware (for example, after a fall), self-repair can make the situation worse. In such cases, we recommend contacting the Xiaomi service center.
Basic methods: reboot and validation of permits
Start with the simplest of actions β they help in 60% of cases of software failures.
Forced reset
If you freeze the camera module or you have a conflict of processes, you can make an error.
- Press the Power + Volume button up for 10-15 seconds.
- Wait for the vibration and the appearance of the MI logo.
- After turning on, check the camera.
If the problem persists, move on to the next step.
Verification of permits for the Camera annex
MIUI And HyperOS sometimes resets permissions for system applications:
- Go to Settings β Applications β Application Management β Camera.
- Select Permissions and enable: πΈ Camera. π Storage (to save photos) π Location (if you use geotagged data) π Microphone (for recording video)
Clear the cache
π‘
If the Camera section is not in the app list, try searching for it in the settings (the magnifier icon at the top).
2.3 Incognito and antivirus mode check
Certain functions MIUI/HyperOS They can block access to the camera:
- π Incognito mode: Open Settings β Special facilities β Incognito mode and turn it off.
- π‘οΈ Antivirus or Security App: Go to Security β Scanning. β App permissions and make sure the camera is not blocked from access.
- π± Guest mode: If you use multiple profiles, check the permissions for each.
π‘
In 30% of cases, a camera error on Xiaomi is due to a lack of permissions or a conflict with the Security App.
3. Cleaning the cache and data of the Camera application
A damaged cache or temporary files can cause crashes, and this method works even if the camera goes off immediately after launch.
Standard cache cleaning
- Open Settings β Applications β Application Management.
- Find the Camera and select the Warehouse.
- Click Clear Cache (Do not delete data!).
- Reboot the phone.
3.2. Application data reset (if cleaning the cache did not help)
β οΈ Note: This method will remove all camera settings (e.g., manual shooting options).
- Same menu (Camera) β Warehouse) press Clear Data.
- Confirm the action.
- After reset, open the camera and wait for the initial setup (it can take up to 1 minute).
If the camera still doesnβt work after the data reset, the problem may be in the system files. MIUI/HyperOS. Move to the next section.
4. Update of software and camera drivers
Camera errors often occur after an update MIUI Or when you use custom firmware, in which case manual driver updates or a rollback to a stable version of the software will help.
4.1. Verification of updates MIUI/HyperOS
- Go to Settings β About the phone β System update.
- Click Check for updates.
- If a new version is available, install it and restart the phone.
β οΈ Note: If a camera error appears immediately after the update, it may be in the new version MIUI/HyperOS In this case, try to roll back to the previous firmware (instructions in the section). 6).
Manual update of camera drivers through ADB
For advanced users: if the camera is not defined by the system, you can try reinstalling drivers through the system. ADB.
adb shell pm clear com.android.camera
adb shell pm uninstall -k --user 0 com.android.camera
adb shell cmd package install-existing com.android.cameraOnce you have completed the commands, restart the phone. This method works on Xiaomi with the bootloader unlocked.
What if the ADB does not recognize the device?
Installation of an alternative camera application
If the standard camera MIUI It doesnβt work, try third-party apps like:
- π· Google Camera (GCam) β supports many Xiaomi models (requires the correct version for your device).
- π₯ Open Camera β Open source with support for manual settings.
- πΈ Footage β an alternative for professional photography.
If the third-party camera is working, the problem is precisely in the system app. MIUI. In this case, resetting settings (section 5) or flashing will help.
5. Resetting settings to factory
If none of the previous methods worked, the last software solution is factory reset, which will delete all data from the phone, so back up first.
5.1. Preservation of important data
Before resetting, copy:
- π Photo and video (folder) DCIM).
- π± Contacts (synchronize with Google Account).
- π Passwords (use Google Smart Lock or Bitwarden).
- π± Application settings (such as WhatsApp or Telegram).
Compliance with discharge
- Open Settings β About the phone β Reset settings.
- Choose Reset all settings (or Delete all data).
- Confirm the action and wait for the reboot (may take 5-10 minutes).
After the reset, the phone will turn on in initial setup mode. Check the camera before data recovery - if the problem persists, this indicates a hardware malfunction.
Make backup photos and videos |
Sync your contacts with Google|
Remember passwords from accounts|
Make sure your phone is at least 50% charged |
Disable Mi Account (if there is a link)-->
6. Hardware malfunctions: when you need help from the service
If all the software methods have been tried, but the camera still doesn't work, the problem is probably hardware.
| Symptoms. | Possible cause | Decision |
|---|---|---|
| Black screen in the camera app, but other features work | Camera plume dumping or contact damage | Disassembling the phone and checking connections (experience required) |
| Artifacts in the photo (stripes, spots, blurring) | Damage to the lenses or camera matrix | Replacement of camera module |
| The camera is working, but not focusing | Failure of autofocus or module contamination | Cleaning the lenses or replacing the autofocus mechanism |
| The message "Camera is occupied by another app" | Process conflict or damage to system files | Resetting or flashing |
β οΈ Warning: Self-repairing hardware faults can result in a loss of warranty (if the phone is warranty) or a complete failure of the camera.If you are not sure about your skills, contact your authorized Xiaomi service center.
6.1 How to check the camera plume yourself
If you are willing to take the risk and disassemble the phone, follow the instructions:
- Turn off the phone and remove it. SIM-memory-card.
- Remove the back cover (itβs glued on most Xiaomi models, so use a mediator or a special tool).
- Disconnect the battery (required!).
- Find the camera plume (usually located at the top of the board) and check if it is tightly connected.
- If the plume has moved, gently connect it back and fix it.
β οΈ Attention: When disassembling Xiaomi, it's easy to damage flexible plumes or print your fingers on internal components.Work in gloves and use plastic shoulder blades.
7. Frequent errors on specific Xiaomi models
Some Xiaomi models have unique camera-related bugs, and letβs look at the most common ones:
7.1. Xiaomi 13/14 Series: βCanβt connect to the cameraβ error after the update
On Xiaomi's flagships 13/14 HyperOS often causes conflict between the system camera and the Leica module:
- π Back on. MIUI 14 (if the error occurred after upgrading to HyperOS).
- π₯ Install GCam with support for Leica (e.g., version from the BSG).
- π§ Manually disable optimization for the camera in Settings β Special facilities β Optimization MIUI.
7.2. Redmi Note 12/13 Pro: Black screen when shooting video
On these models, the bug is associated with overheating of the processor or conflict with MediaTek Helio. G99. Helping:
- π₯ Performance Limitation in Settings β Battery. β Performance mode (select "BalancedΒ»).
- π΅ Shutdown 5G (if used β overheating may be associated with a modem.
- π Resetting camera settings (Section 3).
7.3. POCO F5/X5: artifacts in low light photo
Nana POCO F5/X5 Sony-sensored IMX766 Sometimes there's noise or streaks in the dark, and that's because the Night Mode algorithm is not working properly:
- π Turn off Night Mode in the camera settings.
- π· Use the GCam with the switched off. HDR+.
- π§ Update the firmware to the latest version (in new versions) MIUI bug).