How to download video from the Xiaomi 360 camera to your phone, computer or flash drive: all working methods

Xiaomi 360° cameras are among the most popular video surveillance devices due to the combination of price, quality and easy management through the Mi Home app. However, many users face the problem of how to save recorded videos to a phone, computer or external drive if the application does not provide a direct download function? This is especially true for owners of Mi Home Security Camera 360° 1080p, Mi 360° 2K and newer versions with support for cloud storage.

In this article, we will discuss 5 proven ways to download video from a Xiaomi 360° camera, including official and alternative methods: you will learn how to bypass the limitations of the application, what camera settings you need to change for easy export, and how to avoid loss of quality when saving.

1.Official method: download through the Mi Home app

The easiest method is to use the built-in features of the Mi Home app (or Xiaomi Home for newer versions), but there are nuances: not all videos are available for download directly, and some models require pre-tuning.

To download the video through the app:

• 📱 Open Mi Home and select your Xiaomi 360 camera°.
• 🎥 Go to the Records tab (or History in new versions).
• 🔍 Find the right video file and click on it to view it.
• ⬇️ In the upper right corner, you'll see the download icon (arrow down.

If there is no download button, check:

• 🔄 Update the app to the latest version (Google Play or App Store).
• 📁 Make sure the video is saved to a microSD card, not just to the cloud (cloud recordings are often unavailable for download without a subscription).
• 🌐 Check the camera’s internet connection – without a network, the download function can be blocked.

⚠️ Note: In some regions (e.g. Europe), the app download function may be disabled due to restrictions GDPR. In this case, use alternative methods from the following sections.

2. Alternative method: saving video through screen recording

If the Mi Home app doesn't allow you to download a video, you can go for the trick of recording a screen while watching it, which is suitable for Android and iOS, but has a limitation: the quality of the final file will be lower than the original.

Instructions for Android:

1. 📱 Open the Settings. → System system → Screen recording (or use third-party apps like AZ Screen Recorder).
2. 🎥 Start watching videos in Mi Home.
3. 🔴 Start recording the screen (be sure to turn on the sound if it's important).
4. ⏹️ When completed, stop the recording – the file will be saved in the gallery.

For the iPhone:

• 📱 Go to Settings. → Point of control → Customize the controls and add Screen Recording.
• 🎥 Open the video in Mi Home and swipe up to call the control panel.
• 🔴 Click on the recording icon (red circle) and wait for the end of the video.

⚠️ Note: When you record a screen on a video, notifications or interface elements may be superimposed. To avoid this, turn on Do Not Disturb mode in the recording settings.

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If the video in the Mi Home app is played with lag, switch the quality to Standard in the camera settings before recording the screen. This will reduce the load and improve the smoothness of the recording.

3. Download video from the microSD camera card

If your Xiaomi 360° camera supports a microSD card (up to 64GB for most models), you can extract video directly from the drive.

• 📁 Video saved locally (check in the camera settings Storage item) → MicroSD).
• 🔌 The camera does not connect to Wi-Fi, but works offline.
• 💾 You want to copy all the records at once (for example, for archives).

Step-by-step:

1. ⚠️ Turn off the camera power (remove the cord from the socket).
2. 🔍 On the back, find a slot for microSD (usually under the cover).
3. 📤 Carefully remove the memory card (do not make an effort – slot fragile!).
4. 💻 Connect the microSD to your computer via a card reader or adapter.
5. 📂 Open the folder. DCIM Record – there is a video format stored.mp4 or.avi.

⚠️ Warning: Do not remove the microSD card while recording! this can damage the file system "SD-The card is not recognized, format it in FAT32 computer.

Format the map in FAT32|Check the speed class (not lower than Class 10)|Insert the card before the camera is turned on|Disable cloud storage in settings-->

4.Use of FTP-server for remote access to files

For advanced users, there is a way to download video over a local network through FTP-This method works if the camera and the computer are connected to the same router.

How to set up FTP on the camera Xiaomi 360°:

1. 📱 In the Mi Home app, go to Camera Settings → Additionally. → Local area network.
2. 🔧 Turn on the option. FTP-server (or network disk in new versions).
3. 📋 Write down the data for connection: 🖥️ IP-camera address (e.g. 192.168.1.100). 👤 Login and password (usually admin and Wi-Fi password). 📂 Port (default 21).

Conductor

Finder

ftp://192.168.1.100:21

Enter your login/password when you request it.

If the FTP is not connected:

• 🔌 Check that the camera and PC are on the same network (for example, both are connected to the Xiaomi Mi Router router).
• 🛡️ Turn off the firewall or antivirus on your computer.
• 🔄 Restart the camera (turn off power for 10 seconds).

5. Cloud Storage: How to Download Videos from Mi Cloud

If your Xiaomi 360° camera is tied to the Mi Cloud, some videos can only be stored in the cloud.

Step 1: Check for a record in the cloud:

• 📱 Open Mi Home → Choose a camera → Cloud storage.
• 🔍 Find the video you want (usually tagged with a cloud icon) ⛅).

Step 2: Download the video:

• ⬇️ Click on the video and hold your finger for 2 seconds – a menu with the option Save will appear.
• 💾 The video will be saved to the phone gallery or folder Downloads/MiHome.

If the Save option is not available:

• 💳 You may not have a premium subscription to Mi Cloud (free rate allows you to download only the last 7 days of records).
• 🌍 Check your account region – in some countries, downloads from the cloud are blocked.

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The Mi Cloud cloud storage automatically erases videos older than 7 days at a free rate. To save important records, download them right away or set up local storage on a microSD.

Problems and Solutions: What to Do If the Video is Not Downloaded

Even following the instructions, you may encounter errors, and consider the most common problems and ways to solve them:

Problem 1: There is no download button in the Mi Home app.

• 🔄 Update the application to the latest version.
• 📋 Check that video is saved on microSD, not just in the cloud.
• 🌐 Try changing your account region in your settings (for example, China – there are more features).

Problem 2: MicroSD video doesn’t open on your computer.

• 🖥️ Install codecs for playback H.265 (For example, the K-Lite Codec Pack).
• 🔧 Rename the file extension from.dat to.mp4 (Sometimes the camera saves the video in a non-standard format).
• 🛠️ Use video recovery software, for example VLC Media Player (opens corrupted files).

Problem 3: FTP-The camera server is not responding.

• 🔌 Make sure your camera and computer are on the same network (check out the phone). IP-Addresses via ipconfig in the command line).
• 🔒 Check if the antivirus is blocking access (add). IP cliff-room).
• 📡 Reconnect your camera to Wi-Fi (sometimes changing your network from 5 GHz to 2.4 GHz helps).

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If the video from the Xiaomi 360° camera is played without sound, check the microphone settings in the Mi Home app (Camera Settings → Sound → Microphone Sensitivity). Sometimes the sound turns off automatically when the Wi-Fi signal is weak.

FAQ: Frequent questions about downloading videos from Xiaomi 360°