Why you need screenshots on Redmi 10 and what to do if they are not saved
Screenshots on Xiaomi Redmi 10 are not just a way to save important information from the screen, but also a tool to share data, prove errors in applications or capture moments from games. For example, you can take a screenshot to show your friends your record in PUBG Mobile, save the bus schedule from Yandex.Maps or fix an error in the banking application for support.
However, many users face problems: screenshots are not saved, disappear from the gallery or get black, most often due to memory deficiencies, MIUI errors or privacy settings. In this article, we will not only discuss all the ways to create screenshots on Redmi 10 (including Redmi 10 2022, Redmi 10A, Redmi 10C models), but also explain how to fix typical errors.
Important: the instruction is relevant for all versions of the MIUI 12.5, 13 and 14 firmware, as well as for modifications of the smartphone based on MediaTek Helio G88 and Qualcomm Snapdragon. If you have another model (for example, Redmi Note 10), some methods may not work - check compatibility in the table below.
Method 1: Classic method - power and volume buttons
The most reliable and versatile way, which works on all Android smartphones, including Xiaomi Redmi 10, is suitable for fixing static images, app menus or web pages.
Instructions:
- Open on the screen what you want to capture (for example, a dialogue on WhatsApp or a map in Google Maps).
- Press two buttons at the same time: Power button (right) Volume button (left)
1-2 seconds
โ ๏ธ Warning: If you press the buttons longer than 3 seconds, the smartphone can start the procedure of forced reboot or call Fastboot.
Screen unlocked and active |Fingers don't close buttons |The sound on the smartphone is on (to hear confirmation) |No active calls or screen recordings-->
Where to look for the screenshot taken?
- ๐ gallery โ Screenshots folder (or Screenshots in Russian).
- ๐ Through the Conductor: Internal Memory โ Pictures โ Screenshots.
- ๐ผ๏ธ In Google Photos, if synchronization is enabled.
Method 2: Three-finger gesture (only for MIUI 12 and later)
Xiaomiโs signature feature, which allows you to take screenshots with one motion โ swiping three fingers across the screen โ is convenient for quickly storing information when one hand is busy (for example, you hold a smartphone in the subway).
How to turn on the gesture:
- Go to Settings โ Additional settings โ Buttons and gestures โ Screenshot gestures.
- Activate the "Three Fingers Screenshot" switch.
- Choose the direction of the gesture: Down (recommended) or Up.
How to take a screenshot:
- Open the screen.
- Swipe three fingers (for example, index, middle and ring) from top to bottom across the display.
- Wait for the sound signal and vibration.
โ ๏ธ Warning: If the gesture doesnโt work, check it out:
- ๐งน Screen Cleanliness โ dirt or protective glass may interfere with the sensor.
- ๐ง Touch sensitivity settings in Settings โ Display. โ Sensitivity to touch.
- ๐ฑ Lack of one-handed mode (it can block multi-touch).
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If the screenshot is cropped, try to make a gesture closer to the center of the screen โ so the system will more accurately determine the boundaries of the picture.
Method 3: Quick Ball โ a floating button for screenshots
Quick Ball is a virtual button from Xiaomi that appears on top of any screen and gives quick access to features including screenshots. Especially useful for users with large screens (such as the Redmi 10 with a diagonal of 6.5โฒโฒ), when it is inconvenient to reach physical buttons.
How to set up Quick Ball:
- Go to Settings โ Additional settings โ Quick Ball.
- Turn on the Quick Ball slider.
- Click Quick Ball Settings and select features. For screenshots, add Screenshot to the list.
- Set the transparency and position of the button (for example, right in the center).
How to use:
- ๐ฏ Click on the floating Quick Ball button.
- In the menu that appears, select the screenshot icon (usually a scissor or camera).
- ๐ธ The picture will be saved automatically.
Advantages of the method:
| Plus. | Minus. |
|---|---|
| โ It works in any application, even in games. | โ Takes up screen space. |
| โ Additional functions can be configured (e.g. screen recording) | โ Maybe accidentally tapping in your pocket. |
| โ No need to remember gestures or button combinations | โ It does not work in safe mode (Safe Mode) |
Method 4: Google Voice Assistant or Xiao AI
If you have busy hands or want to take a screenshot remotely (for example, by timer), you can use voice commands. Redmi 10 has two assistants available:
- ๐ค Google Assistant (works on all Android devices)
- ๐ง Xiao AI (Xiaomiโs brand assistant, China-only/global firmware with Chinese services)
Instructions for Google Assistant:
- Activate the assistant with your voice (OK, Google) or hold the Home button.
- Tell the command to โtake a screenshotโ or โPhotography the screen.โ
- Confirm the action if necessary.
Instructions for Xiao AI (if installed):
- Press the power button for 1-2 seconds to call the assistant.
- Say in Chinese or English, โTake a screenshot.โ
- Or click on the screenshot icon in the Xiao AI menu.
โ ๏ธ Note: Voice screenshots do not work in:
- ๐ Banking applications (Sberbank, Tinkoff, etc.) due to security restrictions.
- ๐ฎ Overlay blocking games (such as Genshin Impact).
- ๐ต Do Not Disturb if voice commands are disabled.
How to turn on Xiao AI on the global firmware?
Method 5: Screenshot via the notification menu (for MIUI 14)
Recent versions of MIUI 14 (e.g. Redmi 10 2022) have the ability to take screenshots directly from the notification bar, which is handy if the physical buttons donโt work or you prefer not to use gestures.
Step-by-step:
- Open the screen you want to capture.
- Swipe down from the top edge of the screen to open the notification bar.
- Find the screenshot icon (scissors or camera) and click on it.
- If the icon is not available, click โEditโ (pencil) and add it to the panel.
๐น Important: MIUI 13 and older, this feature may be hidden. To enable it, go to Settings โ Notification panel โ Quick settings and add โScreenshotโ to active elements.
Advantages of the method:
- ๐ง No need to remember button combinations.
- ๐ผ๏ธ You can take a screenshot with a delay (3 or 10 seconds) if you need to prepare the screen.
- ๐ฑ It works even with faulty physical buttons.
What to do if screenshots are not saved or disappear
Screenshot issues on Xiaomi Redmi 10 are usually related to memory settings, resolutions, or MIUI errors. Here are the typical reasons and solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| Screenshots are not saved | The place in the inner memory is over. | Clear the cache or transfer the files to SD-map |
| Black screen on the screenshot | DRM Block (in Netflix, banking apps) | Use alternative methods (e.g., another camera) |
| Screenshots disappear from gallery | Disabled display of hidden files | Enable the display of hidden folders in the Explorer |
| Three finger gestures are not working. | Conflict with other gestures (e.g., โDouble touch to wake upโ) | Turn off conflicting settings in Settings โ Gestures |
๐ง A universal solution for most errors:
- Reboot your smartphone.
- Update MIUI to the latest version (Settings โ About Phone โ System Update).
- Reset the Gallery settings (Settings โ Applications โ Gallery โ Storage โ Reset).
๐ก
If screenshots are not saved in only one application (for example, in VKontakte or TikTok), the problem is the settings of this application. Try to update it or give permission to access the storage.