How to connect the cloud to the camera Xiaomi: full instructions with photos and tips

Xiaomi’s cloud storage isn’t just a video backup, it’s a complete tool for remote control, instant notifications, and data protection. Without it, even the most advanced camera, be it the Mi Home Security Camera 360.° 2K Mi Camera 2 Pro loses half of its functionality: no access to the archive when the device is stolen, no ability to view records from multiple cameras in one interface, and notifications about movement come with a delay.

In this article, we’ll look at all the ways you can connect to the cloud, from basic configurations through the Mi Home app to alternative services like Google Drive or Yandex Disk (yes, it’s possible!), and focus on common bugs like why the camera doesn’t save video to the cloud, how to fix sync failures, and what to do if the tariff isn’t activated, and at the end, we’ll have a comparison table of 2026 rates with current prices for Russia, Europe, and Asia.

1.What Xiaomi cameras support cloud storage?

Not all Xiaomi devices can work with the cloud, and here is the official list of supported models (current for firmware 2023-2026):

• 📹 Mi Home Security Camera 360° 1080p/2K/4K — flagship series with support AI-recognition.
• 📹 Mi Camera 2 Pro – budget model with night vision and motion sensor.
• 📹 Xiaomi Smart Camera C300/C400 — New models with improved stabilization and encryption.
• 📹 Mi Home Security Camera Basic 1080p — The simplest camera, but with the cloud (limited functionality).

Important: Mijia cameras (e.g. Mijia 360)° 1080p) The Chinese server in Mi Home is required to be linked to the Chinese server, otherwise the cloud will not work. EU) There are separate tariffs – more on that below.

If your camera isn't on the list, check its firmware. 1S It does not officially support the cloud, but after updating to the version 3.5.6_0043 There's a hidden option. How to update the firmware, read in FAQ.

2.Preparation: What do you need before connecting the cloud?

Before you activate cloud storage, follow 4 mandatory steps:

Create/Sign in to a Mi Account

Update the camera firmware to the latest version

Connect your camera to stable Wi-Fi (2.4GHz!)

Check the balance on the account (for paid rates)

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Creating a Mi Account is the foundation, and without it, the cloud simply won't work.

• 🌐 Official website (suitable for all regions).
• 📱 Through the Mi Home app (click "Register" on your first launch).
• 🔑 By linking a Google or Facebook account (makes password recovery easier).

A critical mistake many users made: using a Chinese account (+86) This results in the blocking of the cloud through the 1–2 If your account is linked to China Mainland and your camera is linked to the China Mainland region Russia/Europe, Create a new account with the right region!

Wi-Fi is another key point: Xiaomi's cloud requires a stable 2.4GHz connection. If your router is only running at 5GHz, the camera simply won't be able to upload video to the cloud. How to check the Wi-Fi frequency:

1. Open the router settings (usually 192.168.0.1 or 192.168.1.1).
2. Find the section "Wireless" (Wireless).
3. Make sure the mode is on. 802.11 b/g/n (That's it. 2.4 GHz).

3. Step-by-step instructions: how to connect the cloud in Mi Home

Now, let's get to the main thing. Open the Mi Home app and follow the instructions.

1. Select the camera from the device list (if it is not available, click Add Device and follow the Connection Wizard).
2. Go to the camera settings (image) ⚙️ top-right).
3. Find the Cloud Storage section** (or "Storage» → «Cloud»).

If the Cloud Storage button is inactive or not, check:

• 🔌 Is the camera powered (some models block the cloud when running from the battery).
• 📶 Internet stability (download speed should be at least 2 Mbit / s).
• 🔄 Mi Home version (update to the latest in Google) Play/App Store).

Once the cloud is activated, a new section, Recording Management, will appear in the camera settings.

• 🎥 Set up a continuous recording or recording by movement.
• ⏱️ Set a schedule for recording (for example, only at night).
• 🔔 Enable motion notifications with attached video from the cloud.

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If after connecting the cloud camera began to slow down, reduce the video quality in the settings to 720p — This will reduce the load on the network and processor of the device.

4. Alternative ways: cloud without Mi Home

Not everyone likes Xiaomi's official cloud -- storage time limits, paid rates, region-specific -- and luckily, there are 3 alternatives:

4.1. Record to Google Drive or Yandex Disk via IFTTT

Service IFTTT (If This Then That allows you to automatically save video from Xiaomi’s camera to Google Drive, Yandex Disk or even send it to the mail:

1. Create an account on IFTTT.
2. Connect to Mi Home (authentication required).
3. Create an applet with a template: “If Mi Home has recorded movement → Save your video in Google Drive».

Cons: free fare IFTTT Limits the number of triggers (3 pcs), and videos are stored with a delay of 5-15 minutes.

Local storage on a microSD + cloud-synchronization

If your camera supports memory cards (e.g. Mi Home Camera 360)° 2K), You can automatically upload microSD records to the cloud via:

• 💻 Computer with Blue Iris or iSpy software (requires constant PC operation).

Advantage: Videos are stored in original quality without compression, like in the Xiaomi cloud.

Third-party cloud (e.g. TinyCam)

TinyCam Pro (Android) can stream video from Xiaomi cameras and save it to:

• 🌥️ Google Drive
• 🌥️ Dropbox
• 🌥️ FTP-server

To do this, select Cloud Backup in TinyCam and specify your cloud account details. Importantly, the camera must be connected to TinyCam via a TinyCam connection. RTSP-protocol (how to configure - see. FAQ).

5. Xiaomi's cloud storage tariffs in 2026

Xiaomi’s official cloud offers 4 rates, from free trial to premium subscriptions, priced by region (Russia, Europe, China) and camera model. Below is the current table for May 2026:

Important nuances:

• 💳 Pay the tariff can be by bank card, PayPal or through Qiwi/SaverPay (for Russia).
• 🔄 Auto-renewal is enabled by default – disable it in your subscription settings if you don’t plan to use it all the time.
• 📅 The free trial period is valid only once for each camera.

⚠️ Note: If you bought a camera in China (for example, on AliExpress), but use it in Russia, the tariffs will be written off in yuan (CNY) It's often more expensive than paying in rubles! To change the payment region, create a new Mi Account with a link to Russia.

6. Common Problems and Their Solutions

Even when you set it up properly, the cloud can malfunction. TOP-5 errors and ways of correcting them:

6.1. the cloud is not activated (button is not pressed)

Causes and solutions:

• 🔌 The camera is not connected to the Internet. → Check Wi-Fi, restart your router.
• 📱 An outdated version of Mi Home → Update the app in the store.
• 🌍 Disparity between the account and camera region → Change the region in the Mi Home settings (see below. FAQ).

6.2. Video is not saved to the cloud (empty archive)

This is most often related to:

• 📹 Disabled traffic record. → Enable the option in the camera settings.
• 💾 We're out of server space. → Check the rate (probably the trial period has expired).
• ⚡ Weak Wi-Fi signal. → Move the camera closer to the router or use a repeater.

Error "Can't connect to the cloud" (code 403 or 502)

This error arises from:

• 🕒 Failures on Xiaomi servers → Check the status of services at status.mi.com.
• 📵 Regional restrictions → China's cameras don't work with European servers.

⚠️ Note: If you see a “Device does not support the cloud” error for the model that is supposed to support it (e.g. Mi Home Camera 360)° 2K), You probably have a fake camera. Check the serial number on Xiaomi's official website.

7. How to save on cloud storage?

Xiaomi’s paid rates aren’t the cheapest, but there are 5 legal ways to save money:

• 🎁 Use promo codes. → Xiaomi offers discounts on the cloud (for example, for example, MIHOME2026 Gives 20% for the first month).
• 📅 Pay for a year straight away → When paying for 12 months discount up to 30%.
• 🔄 Connect multiple cameras to one tariff → Some tariffs (for example, “Premium”) allow you to connect up to 5 devices.
• 💾 Keep only important events → Configure activity zones so that the camera doesn’t record everything.
• 🌥️ Combine the cloud with a microSD → For example, store your last 7 days on a map and your old records in the cloud.

Secret Life Hack: If you have a Xiaomi Mi Band or other ecosystem gadget, link it to the same Mi Account. Sometimes Xiaomi gives cloud bonuses for “activity in the ecosystem.”

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The best option is a one-year, prepaid rate, which costs 30 days to store a video. ~50 ₽/months (instead of 199) ₽ monthly).

FAQ: Frequent questions about the cloud Xiaomi